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Nursing HomeMedicaid Investigative

Cumberland Health and Rehab

On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.

47065 AL Highway 277, Bridgeport, AL 35740100 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.4/5

based on 28 Google reviews

5
4
3
2
1
Cumberland Health and Rehab Nursing Home in Bridgeport, AL — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (2/5 stars)
  • Above-median deficiencies (12 vs median 3.0)

Below average in AL · Meets national RN staffing standard · Worst in HUNTSVILLE HOSPITAL HEALTH SYSTEM chain · $238,745 in fines · Abuse citation

Source: Medicare data

What this means for your family

While the facility is highly regarded for its physical therapy and rehab outcomes, the reports of neglect during end-of-life care and slow response times are significant red flags. We strongly recommend verifying the facility's current Medicare star rating and abuse status before admission, and observing staff responsiveness during an unannounced visit.

Google Reviews

Google Reviews

28 reviews on Google
Cumberland Health and Rehab receives high praise for its rehabilitation services and friendly, compassionate staff, with many reviewers noting a clean and welcoming environment. However, there are significant concerns regarding the quality of end-of-life care and responsiveness to call lights, as well as reports of regulatory citations and abuse indicators on Medicare.gov. Families should weigh the positive experiences in rehab against the serious warnings regarding oversight and staffing reliability.

Quality Themes

Tap a score for details
Food10.0Staff7.0Clean10.0Activities8.0MedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Effective rehabilitation therapy programs
  • Clean and well-maintained facility
  • Friendly and compassionate nursing staff
  • Strong support for long-term residents

Concerns

  • Slow response times to call lights and patient needs (mentioned by 2 reviewers)
  • Inadequate end-of-life care and patient neglect (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.02017(1)5.02018(1)1.02019(1)3.02020(1)5.02023(2)3.52025(4)4.82026(19)

Distribution · 29 analyzed

5
23
4
1
3
2
2
0
1
3

How They Respond to Reviews

7%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given the facility's 5-star staffing rating, how do you ensure that staff are consistently available to respond promptly when a resident presses their call light?
  • 2I noticed some concerns regarding end-of-life care; could you walk me through your specific protocols for ensuring comfort and compassionate support during those sensitive times?
  • 3With 12 recent state violations, what specific steps or quality improvement initiatives has the leadership team implemented to address these findings and improve your CMS health inspection rating?
  • 4The rehabilitation program is highly regarded by families; how do you integrate those therapy goals into the daily routine of long-term residents to keep them active and engaged?
  • 5I see that you have a 4.5-star Google rating; how does your team use feedback from families to continuously improve the quality of care provided?
  • 6What does a typical daily activity schedule look like for residents who are looking to socialize and maintain their independence within the facility?

Personalized based on this facility's data


Key Review Excerpts

When I was put in the Cumberland I couldn't walk or take care of myself and 8 months I was up on a walker 1 I'm headed home it is a great place for therapy they take excellent care of you

Rehab patient · 2025★★★★★

When your loved one is healthy things are good but when they are end of life care they’re stuck in a room and forgotten about. Asked three times for a nurse. Thirty five minutes later still NOTHING.

Family member · 2025★★★☆☆

There’s a reason why this nursing home has been cited with a 2 star rating AND an Abuse indicator next to their name on Medicare.gov.

Concerned observer · 2025☆☆☆☆
Source: 28 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.82hrs
OK
Registered nurses for medical care
Total Nursing
3.87hrs
94%
All nurses + aides combined
Staff Turnover
36%
Lower is better (< 30% = good)
RN Turnover
44%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

9

measures

Worse Than Avg

4

measures

Mixed Results

4

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
AL
1.4%
Jackson
18.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility25.1%
Worse than Avg
Here
25.1%
US
19.4%
AL
13.3%
Jackson
20.2%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
AL
91.7%
Jackson
90.6%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility27.8%
Worse than Avg
Here
27.8%
US
19.5%
AL
24.7%
Jackson
24.2%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
AL
94.8%
Jackson
93.6%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility16.1%
Mixed vs Avgs
Here
16.1%
US
15.5%
AL
21.4%
Jackson
19.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility95.7%
Better than Avg
Here
95.7%
US
81.8%
AL
84.8%
Jackson
78.3%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility95.5%
Better than Avg
Here
95.5%
US
79.8%
AL
80.3%
Jackson
78.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.3%
Better than Avg
Here
1.3%
US
1.6%
AL
2.0%
Jackson
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

12deficiencies
1penalties
Well above state avg (3.9)
11 complaint-triggered
$238,745 in fines

This facility has concerning patterns that families should investigate carefully before visiting, including 11 complaint-triggered deficiencies indicating families have filed reports about problems. The most recent 2024 survey revealed serious issues with resident abuse protection, medication management, and administrative oversight, though the facility reports corrections. Problems span safety hazards, behavioral health care, and fire safety systems, with some recurring across multiple surveys.

Jun 3, 2024Routine
2
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Jun 3, 2024Complaint
11
0867Immediate jeopardy · WidespreadCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0600Immediate jeopardy · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0689Immediate jeopardy · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0926Immediate jeopardy · PatternCorrected

Environmental Deficiencies

Have policies on smoking.

0835Immediate jeopardy · IsolatedCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

0837Immediate jeopardy · IsolatedCorrected

Administration Deficiencies

Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.

0740Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

0741Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.

0838Potential for harm · PatternCorrected

Administration Deficiencies

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Aug 29, 2019Routine
6
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0751Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have restrictions on the use of flammable curtains.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

Jul 26, 2018Routine
7
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0001Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish an Emergency Preparedness Program (EP).

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Federal Penalties

Fine

Jun 3, 2024

$238,745

Ownership & Operations

Who Operates This Facility

Owner / Operator

Cumberland Health and Rehab

Organization Type

nonprofit

Chain Affiliation

Chain Name

Huntsville Hospital Health System

Chain Size

3 facilities nationwide

Chain avg rating: 2.7/5 · Rank 3 of 3 (Worst)

Ownership & Management

Owners

The Health Care Authority of the City of Huntsville

Owner · Organization

Key personnel

Anderson, JohnW-2 Managing EmployeeCarrier, JohnW-2 Managing EmployeeSamz, JeffreyW-2 Managing EmployeeAnderson, JohnOfficer / DirectorBentley, PhilipOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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