Signature Healthcare of Ridgely Rehab&wellness Ctr
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 31 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (9 vs median 5.0)
Below average in TN · Below recommended RN staffing · Below chain average · No penalties on record
What this means for your family
This facility has a highly regarded therapy team and many staff members who are deeply committed to resident care. However, there are recurring, serious reports of patient falls and safety lapses that have led to tragic outcomes. We strongly advise you to ask management specifically about their fall-prevention protocols and staffing ratios for high-acuity residents before making a decision.
Google Reviews
Google Reviews
31 reviews on Google“Signature Healthcare of Ridgely receives polarized feedback, with many reviewers praising the therapy department and staff kindness, while others report severe safety incidents. Families should be aware of serious allegations regarding patient falls and neglect that have resulted in tragic outcomes for some residents. While some find the environment home-like and attentive, the recurring reports of safety failures require careful investigation by prospective families.”
Quality Themes
Tap a score for detailsStrengths
- Highly skilled therapy and rehab team
- Compassionate and attentive nursing staff
- Clean, well-maintained facility
- Strong management and administrative support
Concerns
- Frequent patient falls leading to severe injuries (mentioned by 3 reviewers)
- Understaffing and neglect of high-needs residents (mentioned by 2 reviewers)
- Inadequate management of dementia-related behaviors (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 34 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to family feedback online; how do you use that input to make daily improvements to the resident experience?
- 2Given that your therapy and rehab team is highly regarded, how do you coordinate those services with the nursing staff to ensure residents stay safe and mobile?
- 3What specific protocols or safety measures do you have in place to prevent falls, especially for residents who may be at a higher risk of injury?
- 4How does your team approach care for residents with dementia to ensure they feel supported and engaged throughout the day?
- 5With the current staffing levels, what steps are you taking to ensure that high-needs residents receive consistent, one-on-one attention?
- 6What is your process for managing and monitoring medications to ensure accuracy and safety for all residents?
Personalized based on this facility's data
Key Review Excerpts
“My father was a patient here for less than a year. In that time he had several UTI'S and him having dementia, it made it worse. If he acted out they would send him out for a psych eval only to find he had another UTI. He was let fall 4 or 5 times in one week.”
“Our dad was at this facility a week ago this coming Monday...now he's dead🥺 why you ask? Because they let him fall and break his 1and 2 vertebrae in his neck...also hit the bed railing and gashd his head all the way to the bone”
“Since placing my mother here in September, I have witnessed firsthand how caring and intentional the nurses, CNA’s, Housekeepers, Maintenance and Office workers are. Everyone is kind and shows my mom individual care.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has accumulated 31 deficiencies across three surveys, with issues recurring in medication management, safety systems, and care planning. The most recent 2023 survey found 13 deficiencies including problems with medication errors, resident assessments, wound care, and fire safety systems. While all deficiencies show correction dates, the pattern of recurring issues in core care areas like medication safety and infection control suggests ongoing operational challenges that families should discuss during visits.
Aug 25, 2023Routine15
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Quality of Life and Care Deficiencies
Provide routine and 24-hour emergency dental care for each resident.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
May 8, 2019Routine6
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Jun 27, 2018Routine10
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Establish policies and procedures for volunteers.
Emergency Preparedness Deficiencies
Create arrangements with other facilities to receive patients.
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Ownership & Operations
Who Operates This Facility
Signature Healthcare of Ridgely Rehab&wellness Ctr
for profit
Chain Affiliation
Signature Healthcare
68 facilities nationwide
Chain avg rating: 3.0/5 · Rank 44 of 70
Ownership & Management
Owners
Lp Cr Holdings LLC
Owner · Organization
Agemo Holdings LLC
Owner (parent company) · Organization
Jjla LLC
Owner (parent company) · Organization
Lpsnf II LLC
Owner (parent company) · Organization
Wheaten LLC
Owner (parent company) · Organization
Steier III, Elmer
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
31 reviews from families & visitors
Official Website
Visit shcofridgely.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.