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Nursing HomeMedicaid Investigative

Reelfoot Manor Health and Rehab

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1034 Reelfoot Drive, Tiptonville, TN 38079116 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.2/5

based on 24 Google reviews

5
4
3
2
1
Reelfoot Manor Health and Rehab Nursing Home in Tiptonville, TN — Street View
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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (14 vs median 5.0)

Bottom 25% in TN · Below recommended RN staffing · Worst in MISSION HEALTH COMMUNITIES chain · No penalties on record

Source: Medicare data

What this means for your family

While Reelfoot Manor has a strong history of successful physical therapy outcomes, recent reviews from 2025 and 2026 indicate a concerning trend regarding the security of personal property and administrative responsiveness. If you are considering this facility, we strongly recommend asking for a tour and specifically inquiring about their current policies for securing resident belongings and how they handle family communication during concerns.

Google Reviews

Google Reviews

24 reviews on Google
Reelfoot Manor receives high praise for its physical therapy and nursing staff, with many families noting that their loved ones received attentive, compassionate care. However, recent reports from 2025 and 2026 raise serious concerns regarding the theft of resident belongings and a lack of responsiveness from management. While long-term outcomes for rehab patients are frequently cited as positive, the facility's reputation has been challenged by these recent allegations of neglect and administrative failures.

Quality Themes

Tap a score for details
Food10.0Staff8.0Clean8.0ActivitiesN/AMedsN/AMemoryN/AComms3.0ValueN/A

Strengths

  • Effective physical therapy programs
  • Attentive and caring nursing staff
  • Helpful and professional atmosphere
  • Successful rehab-to-home transitions

Concerns

  • Theft of resident personal property (mentioned by 2 reviewers)
  • Lack of administrative communication and responsiveness (mentioned by 2 reviewers)
  • Understaffing issues (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.5'16(2)3.05.0'18(2)4.34.6'21(9)4.82.0'25(2)1.0'26(1)

Distribution · 25 analyzed

5
16
4
4
3
2
2
0
1
3

How They Respond to Reviews

4%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard great things about the physical therapy programs here; could you tell us more about how the rehab process helps residents transition back home?
  • 2How do you ensure that the nursing staff is able to provide consistent, attentive care even during busy shifts?
  • 3What specific steps are in place to ensure that residents' personal belongings and valuables are kept secure and accounted for?
  • 4If a medical emergency occurs during the night or over the weekend, what is the protocol for contacting the family and providing immediate care?
  • 5How does the administration stay in touch with families to provide updates on a resident's well-being and any changes in their care plan?
  • 6What kind of daily activities or social events are available to help residents stay engaged and connected with one another?

Personalized based on this facility's data


Key Review Excerpts

My mother spent several months at Reelfoot Manor prior to her death. She first admitted for therapy and was treated like a queen. She bragged continuously on the staff and care she was receiving.

Long-term resident's family · 2021★★★★★

Been here two months after coming out of a comma, physical therapy helped me learn to walk again, good food, super staff, friendly and dedicated

Rehab patient · 2018★★★★★

Even though is is a 2 hour drive to see my uncle... it's worth it because the staff is excellent!! He's been there for several years and they will notify us about his care,etc.

Long-term resident's family · 2021★★★★★
Source: 24 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.67hrs
89%
Registered nurses for medical care
Total Nursing
3.58hrs
87%
All nurses + aides combined
Staff Turnover
40%
Lower is better (< 30% = good)
RN Turnover
17%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating
1/ 5
Better Than Avg

5

measures

Worse Than Avg

8

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.9%
Better than Avg
Here
1.9%
US
12.1%
TN
12.9%
Lake
37.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility31.3%
Worse than Avg
Here
31.3%
US
15.3%
TN
18.5%
Lake
11.9%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility31.1%
Worse than Avg
Here
31.1%
US
15.5%
TN
16.9%
Lake
14.6%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility22.4%
Worse than Avg
Here
22.4%
US
14.4%
TN
14.6%
Lake
10.3%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility26.4%
Mixed vs Avgs
Here
26.4%
US
19.5%
TN
31.9%
Lake
14.5%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility28.0%
Worse than Avg
Here
28.0%
US
19.4%
TN
20.1%
Lake
20.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility30.0%
Worse than Avg
Here
30.0%
US
81.8%
TN
79.4%
Lake
76.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

14deficiencies
Well above state avg (5.9)

Reelfoot Manor has faced significant care challenges across multiple areas, with 41 deficiencies found during three federal surveys. The facility has struggled persistently with medication management, resident safety protocols, and abuse prevention measures across all survey years. While all violations have been corrected according to inspection records, the recurring nature of issues in critical care areas like medication errors and safety supervision suggests ongoing operational challenges that families should carefully evaluate.

May 19, 2022Routine
14
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0661Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0919Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

Jan 15, 2020Routine
3
0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Mar 6, 2019Routine
24
0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0685Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0232Potential for harm · IsolatedCorrected

Egress Deficiencies

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0761Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0004Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0006Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct risk assessment and an All-Hazards approach.

0015Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0025Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Create arrangements with other facilities to receive patients.

0026Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish roles under a Waiver declared by secretary.

0029Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop a communication plan.

0030Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

List the names and contact information of those in the facility.

0032Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Provide primary/alternate means for communication.

0034Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Provide a means of sharing information on occupancy/needs.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Reelfoot Manor Health and Rehab

Organization Type

for profit

Chain Affiliation

Chain Name

Mission Health Communities

Chain Size

33 facilities nationwide

Chain avg rating: 2.5/5 · Rank 34 of 40 (Worst)

Ownership & Management

Owners

Gbd LLC

Owner · Organization

100%

Barres, LLC

Owner (parent company) · Organization

T and C Capital Assets, LLC

Owner (parent company) · Organization

Windward Health Partners LLC

Owner (parent company) · Organization

Crino, Bryan

Owner (parent company)

Feuer, Scott

Owner (parent company)

Lindeman, Stuart

Owner (parent company)

Passero, Joseph

Owner (parent company)

Key personnel

Lindeman, StuartOfficer / DirectorYoakum, JamieOfficer / DirectorGbd LLCManagerMission Health of Georgia, LLCManagerBarnes, MichelleManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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