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Nursing HomeMedicaid Investigative

Signature Healthcare of Galion

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

935 Rosewood Dr, Galion, OH 4483362 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.6/5

based on 35 Google reviews

5
4
3
2
1

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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (34 vs median 8.0)
  • High staff turnover (77%)
  • High RN turnover (75%)

Bottom 25% in OH · Below recommended RN staffing · Very high staff turnover · Below chain average

Source: Medicare data

What this means for your family

While the facility offers a supportive memory care unit and spiritual resources, the recent pattern of reports regarding medical neglect and failure to manage pain medication is deeply concerning. If you consider this facility, we strongly recommend conducting unannounced visits and asking for a detailed plan on how they ensure call lights are answered and hygiene schedules are met.

Google Reviews

Google Reviews

35 reviews on Google
Signature Healthcare of Galion receives highly polarized feedback, with some families praising the compassionate staff and spiritual support, while others report severe neglect and poor communication. Critical concerns frequently involve inadequate wound care, failure to manage pain medication, and inconsistent hygiene assistance for residents. Prospective families should be aware of these significant inconsistencies in care quality and responsiveness.

Quality Themes

Tap a score for details
Food2.0Staff4.0Clean5.0Activities7.0Meds1.0Memory8.0Comms3.0Value2.0

Strengths

  • Compassionate and friendly staff members
  • Presence of a full-time Chaplain
  • Homelike, park-like setting
  • Supportive memory care bridge unit

Concerns

  • Neglect of basic hygiene and wound care (mentioned by 4 reviewers)
  • Failure to administer pain medication as ordered (mentioned by 4 reviewers)
  • Poor quality of food (mentioned by 3 reviewers)
  • Slow or non-existent response to call lights (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2341.0'18(1)5.05.0'20(3)5.04.2'22(5)2.03.9'25(8)2.6'26(5)

Distribution · 40 analyzed

5
26
4
1
3
0
2
0
1
13

How They Respond to Reviews

90%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed you have a full-time Chaplain on staff; how does this role integrate into the daily emotional and spiritual support for residents?
  • 2Given the importance of consistent care, what specific protocols do you have in place to ensure that pain medication is administered exactly as prescribed and on time?
  • 3I see that you are very active in responding to feedback online; how do you use that family input to improve daily operations and communication with us?
  • 4Could you walk me through your current process for monitoring and maintaining resident hygiene and skin integrity, especially for those who need extra assistance?
  • 5How do you manage the response time for call lights to ensure that residents feel heard and supported promptly when they need help?
  • 6With the park-like setting here, what kind of outdoor activities or social programs are available to help residents stay active and engaged throughout the week?

Personalized based on this facility's data


Key Review Excerpts

When my siblings and I had to find a safe place for our dad with dementia, we found Signature. He got the best care we could have asked for and the staff on the dementia 'bridge' became family.

Memory care family member · 2024★★★★★

They never ordered wound vac supplies, until 4 days after it was needed. Neglected wound care on my foot. Would not follow orders from doctor, Causing 2 more wounds.

Rehab patient · 2025☆☆☆☆

There was a gentleman across the hall from her whose bell rang for over 30 minutes at a time before anyone went in to check on him. Yes this happened more than once just while I was visiting.

Long-term resident's family · 2024☆☆☆☆
Source: 35 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.59hrs
79%
Registered nurses for medical care
Total Nursing
3.56hrs
87%
All nurses + aides combined
Staff Turnover
70%
Lower is better (< 30% = good)
RN Turnover
60%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

8

measures

Worse Than Avg

7

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility5.0%
Better than Avg
Here
5.0%
US
12.1%
OH
28.2%
Crawford
9.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility3.9%
Better than Avg
Here
3.9%
US
15.5%
OH
9.4%
Crawford
20.6%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility1.7%
Better than Avg
Here
1.7%
US
15.3%
OH
6.9%
Crawford
16.4%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility31.8%
Worse than Avg
Here
31.8%
US
19.5%
OH
25.4%
Crawford
25.6%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility4.2%
Better than Avg
Here
4.2%
US
14.4%
OH
5.8%
Crawford
16.2%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility87.8%
Worse than Avg
Here
87.8%
US
95.5%
OH
94.5%
Crawford
96.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility61.9%
Worse than Avg
Here
61.9%
US
79.8%
OH
75.6%
Crawford
73.3%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility76.0%
Worse than Avg
Here
76.0%
US
81.8%
OH
78.4%
Crawford
78.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility3.2%
Worse than Avg
Here
3.2%
US
1.6%
OH
1.2%
Crawford
1.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

34deficiencies
1penalties
Well above state avg (10.1)
23 complaint-triggered

Families have repeatedly filed complaints triggering 23 of 63 deficiencies, with recent serious issues in medication management, accident prevention, and infection control persisting into 2025. The facility shows recurring problems across multiple surveys in medication errors, safety hazards, and basic care provision. While all deficiencies show correction dates, the pattern of repeated complaints and similar issues across years suggests ongoing care challenges families should carefully consider.

Dec 11, 2025Complaint
7
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Oct 27, 2025Complaint
2
0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Oct 15, 2025Complaint
1
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Sep 16, 2025Complaint
5
0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0772Potential for harm · IsolatedCorrected

Administration Deficiencies

Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Dec 2, 2024Complaint
1
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Sep 25, 2024Complaint
1
0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Federal Penalties

Payment Denial

Sep 16, 2025

13-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Signature Healthcare of Galion

Organization Type

for profit

Ownership & Management

Owners

Undisclosed

Ownership Data Not Available · Organization

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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