Signature Healthcare of Galion
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 35 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (34 vs median 8.0)
- High staff turnover (77%)
- High RN turnover (75%)
Bottom 25% in OH · Below recommended RN staffing · Very high staff turnover · Below chain average
What this means for your family
While the facility offers a supportive memory care unit and spiritual resources, the recent pattern of reports regarding medical neglect and failure to manage pain medication is deeply concerning. If you consider this facility, we strongly recommend conducting unannounced visits and asking for a detailed plan on how they ensure call lights are answered and hygiene schedules are met.
Google Reviews
Google Reviews
35 reviews on Google“Signature Healthcare of Galion receives highly polarized feedback, with some families praising the compassionate staff and spiritual support, while others report severe neglect and poor communication. Critical concerns frequently involve inadequate wound care, failure to manage pain medication, and inconsistent hygiene assistance for residents. Prospective families should be aware of these significant inconsistencies in care quality and responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and friendly staff members
- Presence of a full-time Chaplain
- Homelike, park-like setting
- Supportive memory care bridge unit
Concerns
- Neglect of basic hygiene and wound care (mentioned by 4 reviewers)
- Failure to administer pain medication as ordered (mentioned by 4 reviewers)
- Poor quality of food (mentioned by 3 reviewers)
- Slow or non-existent response to call lights (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 40 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed you have a full-time Chaplain on staff; how does this role integrate into the daily emotional and spiritual support for residents?
- 2Given the importance of consistent care, what specific protocols do you have in place to ensure that pain medication is administered exactly as prescribed and on time?
- 3I see that you are very active in responding to feedback online; how do you use that family input to improve daily operations and communication with us?
- 4Could you walk me through your current process for monitoring and maintaining resident hygiene and skin integrity, especially for those who need extra assistance?
- 5How do you manage the response time for call lights to ensure that residents feel heard and supported promptly when they need help?
- 6With the park-like setting here, what kind of outdoor activities or social programs are available to help residents stay active and engaged throughout the week?
Personalized based on this facility's data
Key Review Excerpts
“When my siblings and I had to find a safe place for our dad with dementia, we found Signature. He got the best care we could have asked for and the staff on the dementia 'bridge' became family.”
“They never ordered wound vac supplies, until 4 days after it was needed. Neglected wound care on my foot. Would not follow orders from doctor, Causing 2 more wounds.”
“There was a gentleman across the hall from her whose bell rang for over 30 minutes at a time before anyone went in to check on him. Yes this happened more than once just while I was visiting.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
7
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have repeatedly filed complaints triggering 23 of 63 deficiencies, with recent serious issues in medication management, accident prevention, and infection control persisting into 2025. The facility shows recurring problems across multiple surveys in medication errors, safety hazards, and basic care provision. While all deficiencies show correction dates, the pattern of repeated complaints and similar issues across years suggests ongoing care challenges families should carefully consider.
Dec 11, 2025Complaint7
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Oct 27, 2025Complaint2
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Oct 15, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 16, 2025Complaint5
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Administration Deficiencies
Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Dec 2, 2024Complaint1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Sep 25, 2024Complaint1
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Federal Penalties
Payment Denial
Sep 16, 2025
13-day denial
Ownership & Operations
Who Operates This Facility
Signature Healthcare of Galion
for profit
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
35 reviews from families & visitors
Official Website
Visit galionmeadowshc.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.