Sierra Post Acute
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 25 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (2/5 stars)
- Above-median deficiencies (14 vs median 7)
Below average in CO · Below recommended RN staffing · Below chain average · $12,874 in fines · Abuse citation
What this means for your family
This facility is highly regarded for its compassionate end-of-life care, but families should be aware of reports regarding poor communication and administrative friction. When touring, ask specifically about how the facility handles family concerns and conflict resolution to ensure your expectations align with their management style.
Google Reviews
Google Reviews
25 reviews on Google“Sierra Post Acute receives highly polarized feedback, with many reviewers praising the compassionate care provided during end-of-life transitions, while others express significant frustration regarding management and perceived financial motivations. While some families highlight a warm, community-oriented environment with dedicated staff, others report poor communication and negative interactions with administrative personnel. The facility appears to be undergoing management changes that some recent reviewers suggest are leading to improvements.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate end-of-life and hospice care
- Friendly and attentive nursing and CNA staff
- Supportive social work and administrative team
- Community-focused environment
Concerns
- Poor communication and negative staff interactions with families (mentioned by 2 reviewers)
- Perceived focus on profit over patient care (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 29 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard wonderful things about the compassion of your nursing and CNA staff; how do you ensure that level of attentive care is maintained during shift changes?
- 2With the recent health inspection findings, what specific steps is the facility taking to address those deficiencies and improve clinical outcomes?
- 3How does the administrative team ensure that families are kept consistently informed and included in important updates regarding their loved one's care?
- 4Can you tell us more about the social activities and community events available to help residents stay engaged with one another?
- 5In the event of a medical emergency during the night, what is the specific protocol for notifying the family and coordinating immediate care?
- 6We noticed the team is very responsive to feedback; how does the facility use family input to improve the overall resident experience?
Personalized based on this facility's data
Key Review Excerpts
“But the courteousness, kindness, and solicitousness of every staff member I encountered during my two visits helped to cushion the ordeal.”
“The leadership is truly the best in the industry! Jarom is an incredible leader and selects only the best to work with the residents.”
“They really made him as comfortable as possible and that helped us start to process what was happening. I really appreciate the doctor, nurses and administration for how they treated my father.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
10
measures
1
measures
4
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with multiple family complaints triggering 13 of its 38 deficiencies, including recurring issues with accident prevention, resident protection from abuse and neglect, and infection control that persist across recent surveys. Most problematic are recent 2024-2026 deficiencies in safety supervision and abuse protection that remain under correction plans, suggesting ongoing problems families should carefully consider before visiting.
Jan 29, 2026Complaint3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jan 29, 2026Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Oct 20, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Feb 26, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 5, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 20, 2024Complaint2
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Federal Penalties
Fine
Jan 29, 2026
$28,350
Fine
Oct 20, 2025
$40,180
Fine
Sep 5, 2024
$10,358
Payment Denial
Oct 24, 2023
21-day denial
State Inspection History
State Inspections
Source: CO Dept. of Public Health & Environment
Jul 2, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Apr 11, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Apr 11, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Feb 26, 2025Complaint
A complaint survey, prompted by #CO39038, #CO39095, #CO39097 and Incident #37889 was conducted on 2/25/25 to 2/26/25. One deficiency was cited. Based on record review and interviews, the facility failed to ensure one (#3) of three residents received adequate supervision to prevent accidents out of eight sample residents.The facility failed to develop and implement a person-centered care plan upon Resident #3' s admission to the facility that identified the resident' s fall risk and put effective interventions into place to reduce falls and prevent injury.Resident #3 fell on 12/23/24 (10 days after his admission to the facility. Hospital notes documented a vertebral fracture which required surgical intervention.The facility failed to ensure Resident #3 was assessed by a qualified person, a registered nurse (RN), prior to Resident #3 being moved off the floor.Findings include:I. Facility policy and procedureThe Fall Prevention Program policy and procedure, implemented March 2020, was provided by the nursing home administrator (NHA) on 2/26/25 at 12:08 p.m. It revealed in pertinent part, "Each resident will be assessed for fall risk and will receive care and services in accordance with their individualized level of risk to minimize the likelihood of falls."A fall is an event in which an individual unintentionally comes to rest on the ground, or other level, but not as a result of an overwhelming external force. The event may be witnessed, reported, or presumed when a resident is found on the floor or ground, and can occur anywhere."Upon admission, the nurse will complete a fall risk assessment along with the admission assessment to determine the resident' s level of fall risk. The nurse will indicate the resident' s fall risk and initiate interventions on the resident' s baseline care plan, in accordance with the resident' s level of risk. The nurse will refer to the facility' s high risk or low/moderate risk protocols when determining interventions."High risk protocols: the resident will be placed on the facility' s fall prevention program: indicate fall risk on care plan, place fall prevention indicator on the name plate to the resident' s room and place fall prevention indicator on resident' s wheelchair; implement interventi..
Feb 26, 2025Complaint
A complaint survey, prompted by #CO39441 was completed on 2/25/25 to 2/26/25. One deficiency was cited. Based on record review and interviews, the facility failed to ensure one (#3) of three residents received adequate supervision to prevent accidents out of eight sample residents.The facility failed to develop and implement a person-centered care plan upon Resident #3' s admission to the facility that identified the resident' s fall risk and put effective interventions into place to reduce falls and prevent injury.Resident #3 fell on 12/23/24 (10 days after his admission to the facility. Hospital notes documented a vertebral fracture which required surgical intervention.The facility failed to ensure Resident #3 was assessed by a qualified person, a registered nurse (RN), prior to Resident #3 being moved off the floor.Findings include:I. Facility policy and procedureThe Fall Prevention Program policy and procedure, implemented March 2020, was provided by the nursing home administrator (NHA) on 2/26/25 at 12:08 p.m. It revealed in pertinent part, "Each resident will be assessed for fall risk and will receive care and services in accordance with their individualized level of risk to minimize the likelihood of falls."A fall is an event in which an individual unintentionally comes to rest on the ground, or other level, but not as a result of an overwhelming external force. The event may be witnessed, reported, or presumed when a resident is found on the floor or ground, and can occur anywhere."Upon admission, the nurse will complete a fall risk assessment along with the admission assessment to determine the resident' s level of fall risk. The nurse will indicate the resident' s fall risk and initiate interventions on the resident' s baseline care plan, in accordance with the resident' s level of risk. The nurse will refer to the facility' s high risk or low/moderate risk protocols when determining interventions."High risk protocols: the resident will be placed on the facility' s fall prevention program: indicate fall risk on care plan, place fall prevention indicator on the name plate to the resident' s room and place fall prevention indicator on resident' s wheelchair; implement interventi..
Sep 5, 2024Complaint
A complaint survey, prompted by #CO35326 #CO37318 and Incident #37319 was conducted on 9/4/24 to 9/5/24. One deficiency was cited. Based on observations, record review and interviews, the facility failed to ensure the resident environment remained as free from accident hazards as possible, affecting one (#1) out of three residents reviewed for accident hazards of three sample residents.The facility failed to provide adequate supervision during a smoking break to a resident, who required the use of oxygen. On 8/21/24 Resident #1 exited the behavioral health secured unit door and entered the smoking patio with his oxygen tank and nasal cannula on his face. Certified nurse aide (CNA) CNA #1 and CNA #2 were present to supervise the resident smoking session. CNA #1 was handing out the cigarettes to the residents and CNA #2 was lighting the cigarette for the residents. Resident #1 reached over other residents for his cigarette and CNA #1 handed him a cigarette. Resident #1 proceed to the line to get his cigarette lit. CNA #2 lit his cigarette but did not observe that the resident' s oxygen was in place. Resident #1 proceeded to a chair in the corner of the smoking patio and began smoking his cigarette. CNA #1 and CNA #2 saw another resident running towards Resident #1 and patting his hair which was on fire. Both CNAs ran to Resident #1 and the fire had already been extinguished. CNA #2 immediately removed the resident' s nasal cannula and oxygen tank. CNA #2 turned the oxygen off and both CNAs escorted the resident to the nurse' s station. The nurse immediately called 911 and sent Resident #1 to the hospital related to the burns on his face. Due to the facilities failure to ensure adequate supervision while residents were smoking, Resident #1 sustained burns to his forehead, tip of his nose, both nostrils, upper and lower lip and his cheeks. Findings include:Record review and interviews confirmed the facility corrected the deficient practice prior to the onsite investigation on 9/4/24 to 9/5/24, resulting in the deficiency being cited as past noncompliance with a correction date of 8/21/24.I. Accident investigationThe 8/20/24 accident investigation was provided by the NHA on 9/4/24 at 1..
Ownership & Operations
Who Operates This Facility
Sierra Post Acute
for profit
Chain Affiliation
Pacs Group
279 facilities nationwide
Chain avg rating: 2.9/5 · Rank 162 of 260
Ownership & Management
Owners
Centennial Master Tenant, LLC
Owner · Organization
Providence Group Nh, LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
25 reviews from families & visitors
Official Website
Visit sierra-pa.com
Medicare data downloads
Original nursing home datasets
CO CDPHE — View Official Record
Public-record source of inspection history and licensure data shown on this page
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