Shenandoah Assisted Living in North Austin, LLC
Families consistently rate this highly — reviewers highlight nutritious, home-cooked meals. Schedule a visit to confirm the fit.
based on 17 Google reviews
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What this means for your family
This facility is an excellent choice if you prioritize high-quality nutrition and a warm, family-like atmosphere for your loved one. However, because of a serious report regarding overnight neglect and medication changes, you should specifically ask about their protocols for nighttime checks and how they communicate medication adjustments to families.
Google Reviews
Google Reviews
17 reviews on Google“Families considering Shenandoah Assisted Living can expect a highly personalized, home-like environment characterized by nutritious, home-cooked meals and a warm, family-oriented atmosphere. While most reviewers praise the attentive care and cleanliness, one critical report of neglect and unprofessionalism regarding overnight monitoring and hygiene must be investigated thoroughly.”
Quality Themes
Tap a score for detailsStrengths
- Nutritious, home-cooked meals
- Warm, family-oriented atmosphere
- Clean and well-maintained facility
- Attentive and compassionate staff
Concerns
- Neglect and lack of overnight monitoring
Rating Trends
Tap a year to see what changed
Distribution · 33 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Since the facility feels so much like a home, how do the residents typically spend their afternoons together in the common areas?
- 2We've heard wonderful things about the quality of the food here; could you tell us more about how the home-cooked meals are planned and prepared?
- 3With such a small and intimate community of 11 residents, how do you ensure everyone receives personalized attention during the overnight hours?
- 4How does the staff manage medical emergencies or sudden changes in health during the late-night or early-morning shifts?
- 5It's clear the staff is very compassionate; how do you foster that warm, family-oriented atmosphere among the residents and caregivers?
- 6What specific routines are in place to maintain the cleanliness and high standards of the facility that we see in your positive community feedback?
Personalized based on this facility's data
Key Review Excerpts
“The meals that are served are completely homemade, healthy and nutritious; you won’t find processed foods here.”
“She really enjoyed classical music, Shenandoah has a pianist that visits every Thursday : it was the highlight of her week.”
“The premises were clean and well maintained with no “nursing home” odors.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection on April 5, 2024, identified three violations related to life safety standards, specifically concerning smoke detectors, fire sprinkler systems, and lighting. All identified issues were documented as corrected by July 31, 2024, and there are currently no active enforcement actions against the facility.
Apr 5, 2024Routine
Life Safety Code (3 violations)
The facility failed to provide smoke detectors in the required locations.
Facility failed to provide one of the listed fire sprinkler systems according to the requirements of 32.2.3.5 in NFPA 101 Chapter 32.
The facility failed to provide the minimum levels of illumination required in the facility.
Ownership & Operations
Who Operates This Facility
Shenandoah Assisted Living in North Austin, LLC
for profit
JUNITA WILSON
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
17 reviews from families & visitors
Official Website
Visit shenandoahassistedliving.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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