See every facility — official ratings, family reviews, no referral fees.
Nursing Home

Servicios Integrados De Rehabilitacion (siro) INC

Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy. Still worth an in-person visit.

Calle 4-l-10 Urb Colinas Del Oeste, Hormigueros, PR 0066020 bedsLicensed & Active
4/5
Medicare
Inspection
Google rating
4.7/5

based on 25 Google reviews

5
4
3
2
1
Servicios Integrados De Rehabilitacion (siro) INC Nursing Home in Hormigueros, PR — Street View
Street View

Watch Servicios Integrados De Rehabilitacion (siro) INC

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

SIRO is highly recommended for its effective rehabilitation programs and dedicated staff, making it a strong candidate for post-surgical recovery. While the vast majority of feedback is glowing, we advise families to schedule a tour to observe the care environment firsthand, as one reviewer expressed serious concerns regarding patient safety that warrant personal verification.

Google Reviews

Google Reviews

25 reviews analyzed
SIRO is highly regarded by families and patients for its effective rehabilitation services, particularly following orthopedic surgeries like hip and knee replacements. Reviewers consistently praise the professional, compassionate staff and the facility's clean, welcoming environment. While the vast majority of feedback is positive, one critical review raised significant concerns regarding patient safety, suggesting a need for families to conduct thorough in-person visits.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean9.0Activities10.0MedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Highly effective physical and occupational therapy
  • Professional and compassionate nursing staff
  • Clean and well-maintained facility environment
  • Nutritious and varied meal options

Concerns

  • Potential safety and quality of care issues

Rating Trends

Tap a year to see what changed

234'16(2)'19(2)'22(3)'24(5)'26(3)

Distribution

5
21
4
2
3
1
2
0
1
1

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given your facility's strong reputation for physical and occupational therapy, how are these sessions integrated into a resident's daily routine?
  • 2With the recent focus on maintaining high standards of care, what specific protocols have you implemented to ensure consistent quality and safety for all residents?
  • 3I noticed the facility has a cozy, intimate feel with 20 residents; how does this size influence the way you approach personalized care and daily social activities?
  • 4Could you walk me through your process for managing medical needs or emergencies, especially during evening and weekend hours?
  • 5The reviews frequently highlight the quality of your meals; could you tell me how you accommodate individual dietary needs or preferences while keeping the menu varied?
  • 6In light of your recent health inspection reports, what steps is the team taking to address those specific areas and ensure a safe environment for my loved one?

Personalized based on this facility's data


Key Review Excerpts

Su experiencia fue extraordinaria, atenciones y cuidado muy profesional. Hoy sale bien preparada para continuar en casa sus ejercicios y atender su recuperacion gracias a lo aprendido aquí.

Rehab patient's daughter · 2023★★★★★

Doy las gracias a cada enfermera. Su trato fue de excelencia! Su apoyo me ayudo a mantenerme enfocada en mi rehabilitación. Los terapistas físicos y la terapia ocupacional fueron excelentes tambien.

Rehab patient · 2020★★★★★

El trato que recibió de todos los empleados fue de excelente calidad. Fueron amables, y la trataron con paciencia. Su vocación es de admirar. El lugar siempre limpio, la comida balanceada y con variedad.

Rehab patient's daughter · 2025★★★★★
Source: 25 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
2.09hrs
OK
Registered nurses for medical care
Total Nursing
4.31hrs
OK
All nurses + aides combined
Staff Turnover
6%
Lower is better (< 30% = good)
RN Turnover
0%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 3 measures

Better Than Avg

3

measures

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.7%
PR
97.9%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.8%
Better than Avg
Here
99.8%
US
81.8%
PR
97.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
PR
0.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

9deficiencies
Near state avg (9.5)

This facility shows a concerning pattern of recurring deficiencies across multiple surveys, particularly in building safety and fire protection systems, care planning and assessments, and food safety. Key issues include problems with emergency exits, smoke detection systems, sprinkler maintenance, resident assessment accuracy, and food storage protocols that have persisted across surveys from 2022 to 2025. While the facility has provided correction dates for all cited deficiencies, the repeated violations in critical safety areas suggest ongoing operational challenges that families should carefully consider.

Apr 29, 2025Routine
16
0641ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880ModerateCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0881ModerateCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0921ModerateCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0584ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0757ModerateCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0758ModerateCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0925ModerateCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0222ModerateCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0363ModerateCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0009MinorCorrected

Emergency Preparedness Deficiencies

Include a process for Emergency Preparedness collaboration.

0024MinorCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for volunteers.

0034MinorCorrected

Emergency Preparedness Deficiencies

Provide a means of sharing information on occupancy/needs.

0293MinorCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0918MinorCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Apr 23, 2024Routine
21
0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0921ModerateCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0281ModerateCorrected

Egress Deficiencies

Install proper backup exit lighting.

0324ModerateCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0353ModerateCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0362ModerateCorrected

Smoke Deficiencies

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

0918ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0921ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0640MinorCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0641MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0222MinorCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0232MinorCorrected

Egress Deficiencies

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

0293MinorCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0345MinorCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0351MinorCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0355MinorCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0584MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0801MinorCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0009MinorCorrected

Emergency Preparedness Deficiencies

Include a process for Emergency Preparedness collaboration.

0024MinorCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for volunteers.

0035MinorCorrected

Emergency Preparedness Deficiencies

Provide family notifications of emergency plan.

May 5, 2023Routine
7
0656ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0641MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0679MinorCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0812MinorCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0868MinorCorrected

Administration Deficiencies

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

0908MinorCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

May 5, 2022Routine
2
0291MinorCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0347MinorCorrected

Smoke Deficiencies

Properly provide smoke detection systems in areas open to corridors.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Servicios Integrados De Rehabilitacion (siro) INC

Organization Type

for profit

Ownership & Management

Owners

Arroyo, Jose

Owner

7%

Martinez, Daisy

Owner

61%

Martinez, Jose

Owner

20%

Martinez, Rigoberto

Owner

7%

Key personnel

Martinez, DaisyManaging Control - Governing BodyMartinez, DaisyOfficer / DirectorDiaz, CarolinaManagerMarty, PaolaManagerMas Rodriguez, EricManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call