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Nursing Home

Hospital De La Concepcion INC

Limited public data on Hospital De La Concepcion INC. Call, tour, and ask to meet current residents' families — your own impression matters most.

Carr 2 Km 173 4 Bo Cain Alto, San German, PR 0068330 bedsLicensed & Active
Google rating
4.3/5

based on 6 Google reviews

5
4
3
2
1
Hospital De La Concepcion INC Nursing Home in San German, PR — Street View
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What this means for your family

The facility is highly regarded for its cleanliness and 24-hour security, which provides peace of mind for many families. However, given the past report of a fall due to a lack of safety railings, we strongly recommend that you conduct a thorough walk-through of the grounds to ensure the environment is physically safe for your loved one's specific mobility needs.

Google Reviews

Google Reviews

6 reviews analyzed
HOSPITAL DE LA CONCEPCION INC is described by some as a peaceful and secure environment with professional staff and good cleanliness. However, concerns have been raised regarding physical safety features, specifically the lack of railings in outdoor areas, which led to a serious injury for a resident.

Quality Themes

Tap a score for details
FoodN/AStaff8.0Clean9.0ActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Clean and well-maintained environment
  • 24-hour security presence
  • Professional staff interactions

Concerns

  • Lack of safety infrastructure like railings in outdoor areas

Rating Trends

Tap a year to see what changed

2343.02017(2)5.02020(1)5.02024(2)5.02025(2)

Distribution

5
5
4
0
3
0
2
0
1
1

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I noticed the facility is very well-maintained; could you walk me through your daily cleaning and sanitation schedule for common areas?
  • 2Since you have 24-hour security on-site, how do you balance that level of oversight with maintaining a warm, home-like atmosphere for the 30 residents?
  • 3I see you have some beautiful outdoor spaces; what steps are you taking to enhance accessibility and safety, such as adding railings or support structures, for residents who enjoy spending time outside?
  • 4With a smaller community of 30 residents, how do you tailor your daily activities to ensure everyone stays engaged and connected with one another?
  • 5Given your professional approach to care, how do you coordinate with local medical providers to manage emergency situations or urgent health needs for your residents?
  • 6I appreciate how responsive you are to feedback; what is the best way for families to stay involved and share their input regarding their loved one's care experience?

Personalized based on this facility's data


Key Review Excerpts

Very clean enviroment and excelent security service. Proffesional Staff and amenite social enviroment around.

Visitor/Family · 2024★★★★★

Me encanta el trato profesional y la seguridad del Edificio.Hay guardia las 24 horas.La limpieza es muy buena y siempre están pendientes de las necesidades de sus inquilinos.

Visitor/Family · 2025★★★★★

I happen to be visiting from the US & happen to ask her wheee was it that she fell she showed me & there is no railings whatesoever or anywhere to hold on to, this is suppose to be a home for elderly people that was my first thing that bothered me.

Grandchild of resident · 2017☆☆☆☆
Source: 6 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.62hrs
OK
Registered nurses for medical care
Total Nursing
1.62hrs
40%
All nurses + aides combined

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 2 measures

Better Than Avg

2

measures

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.6%
Better than Avg
Here
99.6%
US
81.8%
PR
97.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
PR
0.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

50deficiencies

This facility had an unusually high number of deficiencies (50) found in a September 2024 survey, with extensive problems in resident rights, care planning, and facility safety systems. The issues spanned fundamental areas including respecting resident dignity, developing proper care plans, maintaining emergency lighting and electrical systems, and ensuring food quality. While all deficiencies have correction dates indicating the facility addressed these problems, the breadth suggests significant operational challenges that families should carefully consider.

Sep 12, 2024Routine
50
0550ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0551ModerateCorrected

Resident Rights Deficiencies

Give the resident's representative the ability to exercise the resident's rights.

0552ModerateCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0553ModerateCorrected

Resident Rights Deficiencies

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

0554ModerateCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0555ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to choose his or her attending physician.

0557ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

0558ModerateCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0559ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

0560ModerateCorrected

Resident Rights Deficiencies

Protect a residents' right to refuse some types of non-requested transfers within the nursing home.

0561ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0562ModerateCorrected

Resident Rights Deficiencies

Provide immediate access to any resident.

0563ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.

0564ModerateCorrected

Resident Rights Deficiencies

Inform each resident of his or her visitation rights and ensure that all visitors enjoy equal visitation privileges.

0565ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0566ModerateCorrected

Resident Rights Deficiencies

1) Protect residents from being forced to work at the nursing home, or 2) let residents work if they want to.

0567ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to manage his or her financial affairs.

0568ModerateCorrected

Resident Rights Deficiencies

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

0569ModerateCorrected

Resident Rights Deficiencies

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

0570ModerateCorrected

Resident Rights Deficiencies

Assure the security of all personal funds of residents deposited with the facility.

0571ModerateCorrected

Resident Rights Deficiencies

Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.

0572ModerateCorrected

Resident Rights Deficiencies

Give residents a notice of rights, rules, services and charges.

0573ModerateCorrected

Resident Rights Deficiencies

Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

0574ModerateCorrected

Resident Rights Deficiencies

The resident has the right to receive notices in a format and a language he or she understands.

0575ModerateCorrected

Resident Rights Deficiencies

Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.

0576ModerateCorrected

Resident Rights Deficiencies

Ensure residents have reasonable access to and privacy in their use of communication methods.

0577ModerateCorrected

Resident Rights Deficiencies

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

0578ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0579ModerateCorrected

Resident Rights Deficiencies

Provide information about how to apply for and use Medicare and Medicaid benefits.

0580ModerateCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0583ModerateCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0585ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0586ModerateCorrected

Resident Rights Deficiencies

Not prohibit or in any way discourage a resident from communicating with federal, state, or local officials.

0604ModerateCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0605ModerateCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0655ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0790ModerateCorrected

Quality of Life and Care Deficiencies

Provide routine and 24-hour emergency dental care for each resident.

0880ModerateCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0949ModerateCorrected

Administration Deficiencies

Provide behavior health training consistent with the requirements and as determined by a facility assessment.

0636ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0656ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0281ModerateCorrected

Egress Deficiencies

Install proper backup exit lighting.

0324ModerateCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0918ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0921ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0803MinorCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0804MinorCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0732MinorCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0806MinorCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

0851MinorCorrected

Administration Deficiencies

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Hospital De La Concepcion INC

Organization Type

for profit

Ownership & Management

Owners

Hospital De La Concepcion INC

Owner · Organization

100%

Key personnel

Calderon, LizmariW-2 Managing EmployeeCardona Rodriguez, VanessaW-2 Managing EmployeeFerrer, MarieW-2 Managing EmployeeCalderon, LizmariOfficer / DirectorFerrer, MarieOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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