Serenity Shore Assisted Living Facility
Limited public data on Serenity Shore Assisted Living Facility. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 7 Google reviews
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What this means for your family
Due to the lack of substantive recent reviews, it is difficult to verify the current standard of care at this facility. We strongly recommend scheduling an in-person tour to observe staff interactions and asking management directly about their communication policies to address concerns raised in recent feedback.
Google Reviews
Google Reviews
7 reviews on Google“Serenity Shore Assisted Living Facility has received very few substantive reviews, making it difficult to assess the quality of care. While one older review praises the home-like atmosphere and staff, recent feedback is dominated by personal grievances and empty ratings that provide no insight into daily operations.”
Quality Themes
Tap a score for detailsStrengths
- Home-like atmosphere
- Supportive management
Concerns
- Unprofessional conduct and interpersonal conflict
Rating Trends
Tap a year to see what changed
Distribution · 8 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Since Serenity Shore has such a cozy, home-like feel with only 20 residents, how do you foster a positive social environment and manage interpersonal dynamics among the residents?
- 2We value clear communication; could you walk us through how your team keeps families updated on their loved one’s daily well-being and any changes in their care?
- 3What specific protocols or training do you have in place to ensure that staff interactions remain professional and supportive at all times?
- 4With your focus on a supportive management style, how do you ensure that staff members feel empowered to handle daily challenges effectively?
- 5What does a typical day of activities look like for residents here, and how do you tailor those experiences to the small, intimate group size?
- 6Could you explain your process for handling medical emergencies or urgent health needs, especially during the evening or weekend hours?
Personalized based on this facility's data
Key Review Excerpts
“Feels more like a home instead of a facility. Staff and management are amazing!!”
“Lisa Saverus is harrassing a friend of mine. This is the rating we have for them for poor business practices and lack of human compassion.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
A special investigation in July 2025 identified serious medical concerns involving a resident suffering from severe malnutrition, sepsis, and deep bed sores that required hospitalization and surgery. While recent renewal inspections showed compliance, this investigation highlighted critical issues regarding resident care and medical oversight.
Jul 29, 2025Complaint
Additional Findings: Resident A was found to be septic and suffering from severe malnutrition (levels down to 1.6) and severe bed sores (including left leg, foot, and backside) requiring surgery and potential amputation. There were concerns regarding staff not getting the resident out of bed and potential failure to ensure adequate feeding.
Mar 28, 2025RoutineCleanReport
No deficiencies found during this inspection.
Oct 27, 2014OtherCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Serenity Shore Assisted Living Facility, LLC
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
7 reviews from families & visitors
Official Website
Visit serenity-shore.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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