Serene Gardens of Grand Blanc
Families consistently rate this highly — reviewers highlight compassionate and attentive frontline staff. Schedule a visit to confirm the fit.
based on 59 Google reviews
Watch Serene Gardens of Grand Blanc
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While the facility is physically beautiful and has a dedicated team for complex medical needs like LVAD care, the reports of inconsistent medication management and missed showers are significant red flags. We strongly recommend that you visit unannounced, specifically on weekends, and ask to see the medication logs and shower schedules to ensure the facility's current staffing levels meet your loved one's needs.
Google Reviews
Google Reviews
59 reviews on Google“Serene Gardens of Grand Blanc receives highly polarized feedback, with many families praising the recent management team and compassionate staff, while others report serious concerns regarding neglect and understaffing. While some residents thrive in the clean, well-decorated environment with tailored activities, multiple reviewers have documented critical failures in basic care, including missed showers, medication management issues, and delayed responses to medical emergencies.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive frontline staff
- Clean, well-maintained, and aesthetically pleasing facility
- Effective recent management changes
- Accommodating of specific medical needs (e.g., LVAD care)
Concerns
- Understaffing leading to neglect and slow response times (mentioned by 5 reviewers)
- Inconsistent hygiene and missed showers (mentioned by 3 reviewers)
- Poor medication management and communication (mentioned by 3 reviewers)
- Inadequate response to medical emergencies and falls (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 93 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed the facility is very well-maintained and beautiful; how do you ensure that the high standard of cleanliness is consistent across all resident rooms and common areas?
- 2With the recent management changes mentioned in your updates, what specific steps have been taken to improve communication between the staff and family members?
- 3How does your team approach medication management to ensure every resident receives their prescriptions accurately and on schedule?
- 4Can you walk me through your protocol for responding to medical emergencies or falls, especially during the overnight hours?
- 5Since the staff is known for being so compassionate, how do you ensure there are enough caregivers available to provide timely assistance with daily personal care like showers?
- 6What kind of daily activities or social outings do you organize to keep the residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“The memory care unit where my husband lives is clean, well-organized, and the caregivers actually know the residents by name and history.”
“The staff would lie about when they gave our loved one showers, thankfully our loved one is 100% mentally with it, we visited daily so we could tell when showers were NOT being done.”
“Serene Gardens took care of my father. The staff was kind, respectful, and caring. My dad had unique medical equipment (called an LVAD) and the Serene Gardens team was willing to be trained so they could care for him.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent investigations at Serene Gardens of Grand Blanc have identified serious concerns regarding resident safety, including an elopement incident, failure to provide medical alert devices during a fall, and inconsistent documentation of required safety checks. Additionally, issues regarding medication delays, hygiene care, and food storage were noted.
Jan 29, 2026Complaint
Resident A did not receive medication (probiotic and omeprazole) for several days due to pharmacy and ordering delays.
Resident A fell and was left on the floor for an unspecified amount of time without a functioning medical alert device/call pendant and without staff response; facility failed to contact the POA.
Sep 30, 2025Complaint
The facility was found to be storing moldy food.
Inadequate care/documentation: Staff were inconsistent with documenting required two-hour safety checks/rotations in the electronic ADL log (58 instances of missing initials in September 2025).
Sep 29, 2025Complaint
Resident C was not bathed/showered as required by the facility schedule.
Inadequate supervision: Resident A eloped from the building through a window in another resident's room because window stoppers were not secured.
Ownership & Operations
Who Operates This Facility
1481 E. Hill, LLC
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
59 reviews from families & visitors
Official Website
Visit serenegardensmi.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Burton West
2.1 miAssisted Living · Burton, MI
Burton East
2.1 miAssisted Living · Burton, MI
Mid-Michigan Specialized Residential, LLC
2.2 miAssisted Living · Burton, MI
Burnett Afc LLC
2.2 miAssisted Living · Burton, MI
Insight Healing Center
2.6 miAssisted Living · Flint, MI
Paragon Nphc
3.6 miAssisted Living · Flint, MI