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Assisted Living

Sensations

Families consistently rate this highly — reviewers highlight friendly and accommodating staff. Schedule a visit to confirm the fit.

511 E. Shepherd, Charlotte, MI 4881339 bedsLicensed & Active
Source: MI LARA — view official record
Google rating
5.0/5

based on 5 Google reviews

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Sensations Assisted Living in Charlotte, MI — Street View
Street View

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What this means for your family

Sensations is highly recommended by families for its compassionate staff and clean environment, making it a strong candidate for long-term care. However, please note that one review was written by an LPN, so families should be aware of potential employee bias in the review pool and conduct a thorough in-person tour to verify these standards.

Google Reviews

Google Reviews

5 reviews on Google
Sensations is highly regarded by family members for its attentive, friendly staff and consistently clean, well-maintained environment. Reviewers emphasize that the facility provides peace of mind for families struggling with the difficult transition of placing a loved one into assisted living.

Quality Themes

Tap a score for details
FoodN/AStaff10.0Clean10.0ActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Friendly and accommodating staff
  • Consistently clean and fresh-smelling facility
  • High quality of care for long-term residents

Rating Trends

Tap a year to see what changed

2345.02016(1)5.02021(1)5.02023(2)5.02025(1)

Distribution · 5 analyzed

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How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed that the leadership here is very active in responding to feedback online; how do you incorporate family input into the daily care plans for residents?
  • 2With only 39 residents, how do you foster a sense of community and keep the daily activity calendar engaging for everyone?
  • 3The facility is consistently praised for being clean and fresh-smelling; what is your approach to maintaining such a high standard of housekeeping throughout the day?
  • 4Given the high quality of long-term care mentioned by others, how do you ensure that the level of attention remains consistent as a resident's needs evolve over time?
  • 5How does your staff coordinate with outside medical providers to ensure seamless care during a health emergency?
  • 6Since the staff is frequently described as friendly and accommodating, how do you support your team to ensure they maintain that high level of warmth and patience with residents?

Personalized based on this facility's data


Key Review Excerpts

My mother has lived at Sensations for over 2 years. My husband and I are so grateful for the staff of Sensations. They take such wonderful care of mom.

Long-term resident's family · 2023★★★★★

After trying to do this myself and seeing the difference in my mother is night and day. She is always happy, healthy, and well kept.

Long-term resident's family · 2021★★★★★

My 93 year old mother has been a resident for some time. She receives excellent care! The staff is super friendly. The facility is always clean and decorated for every season.

Long-term resident's family · 2023★★★★★
Source: 5 Google reviews

State Inspection History

State Inspections

Source: MI Dept. of Licensing & Regulatory Affairs

4total
2deficiencies

Key Findings

The facility has had recent issues regarding medication management, specifically an instance where prescribed medication was not administered because it was placed in a locked drawer without staff notification. Previous inspections also noted deficiencies in the documentation and oversight of resident assistive devices.

Mar 24, 2025Complaint
R 325.1932(2)

Resident A did not receive prescribed Haldol 1mg medication on 02/16/2025 and 02/17/2025, even though the medication was in the facility's possession (it had been placed in a locked drawer and staff were not notified).

Mar 18, 2024Routine
CleanReport

No deficiencies found during this inspection.

Apr 3, 2023Routine
R 325.1921(1)(b)

The facility failed to maintain an organized program for protection/supervision regarding assistive devices; specifically, physician orders for a resident's bedside assistive devices did not describe the purpose/use, and service plans lacked information on maintenance, staff responsibility, and safety monitoring.

Mar 3, 2011Other
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Awl Companies LLC

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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