Senior Village Healthcare
Strong Medicare quality ratings; families often praise small, home-like environment. Still worth an in-person visit.
based on 25 Google reviews

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What this means for your family
Senior Village Healthcare appears to be a high-touch, small facility that excels for mobile residents, but families of bedridden or medically complex patients should exercise extreme caution. Before choosing this facility, ask specifically about their protocols for preventing infections and how they ensure consistent monitoring for non-ambulatory residents, as these are the primary areas of concern cited by families.
Google Reviews
Google Reviews
25 reviews on Google“Senior Village Healthcare receives highly polarized feedback, with many families praising the small, home-like environment and attentive nursing staff, while others report severe concerns regarding neglect and medical oversight. While several reviewers highlight significant improvements in their loved ones' health and hygiene, critical reports mention issues with bedridden care, delayed medical treatment, and unprofessional communication. Families considering this facility should be aware of these starkly contrasting experiences.”
Quality Themes
Tap a score for detailsStrengths
- Small, home-like environment
- Friendly and attentive nursing staff
- Effective communication from management
- Noticeable improvements in resident hygiene and activity levels
Concerns
- Neglect of bedridden patients and lack of mobility assistance (mentioned by 3 reviewers)
- Delayed medical treatment and infection management (UTIs) (mentioned by 2 reviewers)
- Unprofessional staff behavior and communication (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 27 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the facility's cozy size, how do you ensure that residents who are less mobile receive consistent attention and assistance with repositioning throughout the day?
- 2Could you walk me through your specific protocols for monitoring and preventing common infections like UTIs, especially for residents who may not be able to communicate their symptoms clearly?
- 3I noticed your focus on improving activity levels; what does a typical day look like for residents who prefer to stay in their rooms versus those who participate in group activities?
- 4How does your nursing team coordinate with outside physicians to ensure that medication adjustments or medical treatments are implemented promptly?
- 5What steps are being taken to foster a professional and supportive culture among the staff to ensure that all interactions with residents and families remain consistently respectful?
- 6Since you have a smaller resident population of 50, how do you personalize care plans to ensure that individual needs are met rather than just following a standard facility-wide schedule?
Personalized based on this facility's data
Key Review Excerpts
“The management and nursing staff have always communicated with me on any issues or needs. I'm thankful we found Senior Village.”
“My father, a WWII vet received extremely insufficient care at this facility. If your loved one is mobile they possibly could receive good care. My father was bedridden and he was seldom checked on to the point I hired someone to sit with him to help him drink and eat.”
“She is getting regular baths and wonderful wound care! Harley, Noel and Kelsey are amazing with her during the day! Paige and Tatiana are wonderful at night!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents who lost too much weight
Residents on antipsychotic medication
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has significant recurring issues with medication management and resident assessment appearing across both surveys, with one family complaint triggering inspection of pharmacy services in 2024. The most frequent problems involve medication safety, care planning, and building safety systems, with all deficiencies reportedly corrected by the provider but showing persistent patterns over time.
Aug 1, 2024Routine5
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Aug 1, 2024Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Apr 26, 2022Routine15
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have an externally vented heating system.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Ownership & Operations
Who Operates This Facility
Senior Village Healthcare
for profit
Chain Affiliation
Bridges Health
34 facilities nationwide
Chain avg rating: 3.6/5 · Rank 9 of 33
Ownership & Management
Owners
Bridges Employee Stock Ownership Trust
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
25 reviews from families & visitors
Official Website
Visit seniorvillageok.com
Medicare data downloads
Original nursing home datasets
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