Senior Care of Marion
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 40 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Above-median deficiencies (4 vs median 3)
Below average in SC · Meets national RN staffing standard · Above recommended total nurse staffing · $10,039 in fines · Abuse citation
What this means for your family
While the facility is praised for its clean environment and effective physical therapy, the recurring reports of neglect and communication barriers are significant red flags. We strongly recommend that families conduct an unannounced visit and specifically observe how staff respond to patient requests for assistance before making a decision.
Google Reviews
Google Reviews
40 reviews on Google“Senior Care of Marion receives highly polarized feedback, with some families praising the facility for its professional rehab services and cleanliness, while others report severe neglect and communication failures. Critical concerns include reports of patients being denied basic needs like water, medication delays, and significant staffing issues. Prospective families should be aware of the stark contrast between positive experiences in rehab and negative reports regarding long-term care quality.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Clean, well-maintained facility environment
- Professional and attentive nursing staff (in some cases)
Concerns
- Neglect of basic patient needs (water, hygiene, medication) (mentioned by 4 reviewers)
- Poor communication and difficulty reaching staff/loved ones (mentioned by 3 reviewers)
- Understaffing or lack of staff knowledge regarding patient care (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 41 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the high staffing rating, how do you ensure that staff members are consistently available to assist with daily personal needs like hydration and hygiene?
- 2Could you walk me through your communication protocol for keeping families updated on their loved one's health status and daily progress?
- 3With your focus on physical and occupational therapy, how do you integrate those services into the daily routine for residents who need extra support?
- 4What specific protocols are in place to ensure accuracy and timeliness in medication management for residents?
- 5How does your team handle medical emergencies or urgent health changes, particularly during evening or weekend hours?
- 6What does a typical day look like for residents in your memory care wing, and how do you tailor engagement for those with different cognitive needs?
Personalized based on this facility's data
Key Review Excerpts
“The facility is very nice, a little dated but well taken care of. The facility is very clean with no “odor” hitting you in the face when you walk in. All of the staff are so nice and always willing to help.”
“The staff rarely knows anything about your loved one, I usually got 'I don't know, I haven't been her nurse today' to 'I'm new here... ' and trying to get information out of the office staff, forget it, they'll 'have to check into it and get back to you'.”
“I’ve seen neglect of dementia patients, denying patients water and medication that’s schedule for certain times but are given an hour later! The verbal mistreating of patients when they are pleading for help!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
11
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents who lost too much weight
Residents on antipsychotic medication
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that triggered inspections, including serious concerns about abuse protection and reporting that remain ongoing issues across multiple surveys. The facility has recurring problems with resident rights, infection control, and abuse prevention, with some deficiencies persisting from 2022 through 2026. While most issues show correction dates, the pattern of complaint-driven investigations and repeated violations in critical safety areas warrants careful consideration.
Jan 28, 2026Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Sep 4, 2025Routine2
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Feb 2, 2024Complaint1
Resident Rights Deficiencies
Prepare residents for a safe transfer or discharge from the nursing home.
Jun 2, 2022Routine10
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Environmental Deficiencies
Keep all essential equipment working safely.
Federal Penalties
Fine
Jan 28, 2026
$14,015
Fine
Feb 2, 2024
$10,039
Ownership & Operations
Who Operates This Facility
Senior Care of Marion
for profit
Ownership & Management
Owners
Griffin, Kathryn
Owner
Smith, James
Owner
Smith, James
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
40 reviews from families & visitors
Official Website
Visit scomsc.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.