Musc Health Mullins Nursing Home
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 29 Google reviews
Watch Musc Health Mullins Nursing Home
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility is highly regarded for its effective rehabilitation programs and compassionate staff, making it a strong candidate for recovery. However, families should be aware of potential communication gaps; we recommend establishing a clear point of contact and visiting regularly to ensure consistent care standards are met.
Google Reviews
Google Reviews
29 reviews on Google“MUSC Health Mullins Nursing Home receives high praise for its rehabilitation services and compassionate, attentive nursing staff. While many families and patients describe the environment as clean and welcoming, there are isolated reports regarding communication difficulties and concerns about hygiene standards during periods of understaffing.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective rehabilitation therapy
- Warm and professional nursing staff
- Clean and well-maintained facility
- Engaging resident activities and events
Concerns
- Communication and administrative responsiveness (mentioned by 2 reviewers)
- Hygiene and care consistency during staffing shortages (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It's wonderful to see how much care you put into responding to feedback from the community; how do you typically keep families updated on a resident's daily progress or changes in their care plan?
- 2We've heard great things about the rehabilitation therapy here; could you tell us more about how the therapy team works with residents to help them regain their independence?
- 3With the facility being so well-maintained, what kind of routine cleaning and hygiene protocols are in place to ensure a consistent level of care for every resident?
- 4What are some of the favorite social events or group activities that the residents currently enjoy participating in?
- 5In the event of a medical emergency or a sudden change in a resident's health during the night, what is the specific protocol for notifying the family?
- 6How does the nursing team manage care consistency during periods when there might be unexpected shifts in staffing levels?
Personalized based on this facility's data
Key Review Excerpts
“They have 2 drill Sargeants that would not let me give up. My rehab was 100 percent. Rehab was awesome.”
“During her decline, the care she received exceeded our expectations. They were tentative to her every need, and very patient and understanding with the family.”
“The only thing I dislike Is when he press the button So a nurse can check on him... There needs to be a switch bored At the front desk of the nurse station, So they will know Instead of seeing the light at his door”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
2
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaint reports leading to 5 deficiencies, indicating ongoing concerns about care quality. The facility shows recurring issues with medication management, infection control, and resident safety (accident prevention). While all deficiencies were reportedly corrected, problems persist across surveys, including repeated food safety violations and infection control lapses that appeared in both routine inspections and family complaints.
May 16, 2025Routine2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Dec 7, 2023Complaint4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jul 14, 2023Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jan 14, 2022Routine7
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Perform COVID19 testing on residents and staff.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Federal Penalties
Fine
Jul 14, 2023
$12,844
Ownership & Operations
Who Operates This Facility
Musc Health Mullins Nursing Home
government
Ownership & Management
Owners
Medical University of South Carolina
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
29 reviews from families & visitors
Official Website
Visit getcare.muschealth.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives