Seneca House Assisted Living
Families consistently rate this highly — reviewers highlight intimate, home-like environment. Schedule a visit to confirm the fit.
based on 14 Google reviews

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What this means for your family
Seneca House is highly recommended for families seeking a small, personalized, and compassionate environment for their loved ones. However, given the report of significant issues with the move-in process, we advise families to confirm all admission dates in writing and maintain clear, documented communication with the director throughout the transition.
Google Reviews
Google Reviews
14 reviews on Google“Seneca House Assisted Living is highly regarded by families for its intimate, home-like environment and attentive, personalized care. Reviewers consistently praise the staff for their patience and genuine affection toward residents, noting that the small facility size allows for better care-to-resident ratios than larger commercial alternatives. While most feedback is overwhelmingly positive, one family reported significant frustration regarding repeated delays and a last-minute cancellation of a scheduled move-in.”
Quality Themes
Tap a score for detailsStrengths
- Intimate, home-like environment
- Attentive and patient staff
- Excellent communication with families
- Personalized, compassionate care
Concerns
- Unreliable move-in scheduling and communication regarding admissions
Rating Trends
Tap a year to see what changed
Distribution · 15 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the intimate size of Seneca House, how do you ensure that the move-in process is seamless and clearly communicated for new families?
- 2I noticed you are very active in responding to feedback online; how do you maintain that same level of open, transparent communication with families once their loved one is settled in?
- 3With only 16 residents, what does a typical day look like in terms of social interaction and activities that help foster that home-like environment?
- 4How does your team coordinate with outside medical providers to ensure that the personalized, compassionate care you are known for remains consistent during health changes?
- 5What is your protocol for handling medical emergencies after hours, and how quickly can families expect to be updated if a resident’s needs change?
- 6Since you prioritize a personalized approach, how do you tailor daily routines to match the specific preferences and habits of each resident?
Personalized based on this facility's data
Key Review Excerpts
“The smaller, house environment with much better care to patient ratios is so much better than the big facilities. The owner and couple who manage the home truly love their residents and it shows.”
“Because my mom has short term memory issues, the fact that Seneca House is an actual house (renovated to be an assisted living) and not a big facility has been amazing for her. The staff is wonderful and treats each resident with love and respect.”
“Communication is excellent, we work through my brother’s challenges. My experiences with the mental health system overall have been disappointing- Tola and the Staff at Seneca House have set the bar high”
State Inspection History
State Inspections
Source: CO Dept. of Public Health & Environment
Mar 4, 2026OtherCleanReport
No deficiencies found during this inspection.
Jan 20, 2026Complaint
A licensure complaint, prompted by #CO40388, was completed on 1/20/26. No deficiencies were cited. THIS PORTION OF THE REPORT IS FOR INFORMATIONAL PURPOSES ONLY. No response is necessary. The residence was advised it must review and maintain the following processes in accordance with existing program regulations found at 6 CCR 1011-1, Chapter VII.21.2 The assisted living residence grounds shall be maintained to protect residents from slopes, holes or other hazards, and shall be consistent with any landscape plan approved by the local jurisdiction.
Jan 20, 2026ComplaintCleanReport
No deficiencies found during this inspection.
Feb 10, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Feb 10, 2025Complaint
A revisit survey was completed on 2/25/25 for previous deficiencies cited on 12/30/24. The agency is in compliance with all regulations surveyed. Citation coded "0000" or "9999" are initial and final comments of an inspection for informational purposes, this field may also have been left blank intentionally
Dec 30, 2024Complaint
A relicensure survey with complaint #CO36110 was completed on 12/30/24. Deficiencies were cited. Based on observation and interview, the residence failed to ensure the residence grounds were maintained to protect residents from slopes and hazards, affecting 13 current residents.Findings include:On 12/30/24 at approximately 8:00 a.m., 9:30 a.m., and 4:00 p.m, environmental tours revealed the residence had a back yard that faced south and spanned the length of the house from east to west. The sidewalk that spanned the length of the house had a 12 foot span of concrete that had approximately ledges with drop-offs that measured between six inches to one foot onto a rocky area where trees were planted. The designated smoking area was approximately two feet away from the drop-off. Along the east side of the yard, the sidewalk continued toward the north side of the residence. There was an approximate three inch drop-off from the sidewalk to the ground that contained dirt and mulch. On 12/30/24 at approximately 2:35 p.m., the administrator acknowledged the slopes and drop-off ledges in the backyard were a haz.. Based on observation and interview, the residence failed to store refrigerated medications in a refrigerator that was not accessible to residents, affecting 13 current residents.Findings include:Throughout the onsite visit on 12/30/24 from 7:45 a.m. to 4:00 p.m., one of two refrigerators in the residence located in the kitchen was unlocked and accessible to residents. The refrigerator contained 10 pre-filled syringes of Resident #2' s lorazepam 2 mg/ml.Staff #1 directed the surveyor to the unlocked refrigerator containing resident food and beverages when he was asked where Resident #2' s narcotics were stored.On 12/30/24 at approximately 2:30 p.m., the administrator said he expected the residence to store Resident #2' s refrigerated medication in a locked refrigerator and not with resident food. He added he was unsure how long the medication was in the unlocked refrigerator. THIS PORTION OF THE REPORT IS FOR INFORMATIONAL PURPOSES ONLY.No response is necessary.The residence was advised it must review and maintain the following processes in accordance with existing program regulations found at 6 CCR 1011-1, Chapter 7.12.18 The assisted living residence ' s policy shall also require documentation of the action taken by staff and ongoing efforts to prevent a reoccurrence of the situation in the future.14.20 The assisted living residence shall contact the authorized practitioner for clarification of any orders which are incomplete or unclear and obtain new orders in writing.16.5 Staff preparing or serving food shall complete recognized food safety training and maintain evidence of completion on site. Food safety training shall be provided by recognized food safety experts or agencies, such as the Department ' s Division of Environmental Health and Sustainability, local public health agencies, or Colorado State University Extension Services. At a minimum, a certificate of completion of the available online mo..
Dec 30, 2024Follow-upCleanReport
No deficiencies found during this inspection.
Dec 30, 2024Complaint
A recertification survey with complaint #CO36111 was completed on 12/30/24. Deficiencies were cited. Based on interview and record review, the facility' s (residence) lease agreement failed to specify the rent or room and board charges associated with the services, affecting three sample residents (#1-#3).Findings include:The record for Resident #1 revealed the resident agreement was signed on 9/13/24. However, there was no room, board or rent amount listed.The record for Resident #2 revealed the resident agreement was signed on 3/24/23 with a monthly rent of $5850. However, the administrator acknowledged Resident #2' s family was paying less than the agreed upon amount.The record for Resident #3 revealed the resident agreement was signed on 12/1/22. However, there was no room, board or rent amount listed.On 12/30/24 at approximately 2:30 p.m., the administrator acknowledged he had not listed the room/board/rent amount for Resident #1. The administrator also acknowledged that Resident #2' s agreement needed to reflect the current amount the family was paying. The administrator added he probably should have added/updated the rent/room/board amount for Resident #3. Based on observation and interview, the facility (residence) failed to store medications under proper conditions with regard to safety, affecting 13 current members (residents). Findings include:Throughout the onsite visit on 12/30/24 from 7:45 a.m. to 4:00 p.m., one of two refrigerators in the residence located in the kitchen was unlocked and accessible to residents. The refrigerator contained 10 pre-filled syringes of Resident #2' s lorazepam 2 mg/ml.Staff #1 directed the surveyor to the unlocked refrigerator containing resident food and beverages when he was asked where Resident #2' s narcotics were stored.On 12/30/24 at approximately 2:30 p.m., the administrator said he expected the residence to store Resident #2' s refrigerated medication in a locked refrigerator and not with resident food. He added he was unsure how long the medication was in the unlocked refrigerator.
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References & Resources
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Google Reviews
14 reviews from families & visitors
Official Website
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Medicare data downloads
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CO CDPHE — View Official Record
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