Seneca Health Care Center
Strong Medicare quality ratings; families often praise compassionate hospice and end-of-life care. Still worth an in-person visit.
based on 52 Google reviews
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What this means for your family
While some families report excellent end-of-life and rehab care, the frequency of reports regarding medication errors and severe understaffing is a major red flag. If you consider this facility, we strongly recommend unannounced visits to check room cleanliness and verifying the facility's current staffing ratios with the administration.
Google Reviews
Google Reviews
52 reviews on Google“Seneca Health Care Center receives highly polarized feedback, with some families praising the compassionate care and professional staff, while others report severe neglect and communication failures. Common criticisms include chronic understaffing, poor hygiene in resident rooms, and significant issues with medication management and responsiveness to basic needs. Families should be aware that experiences appear to vary significantly depending on the specific wing or staff members involved.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate hospice and end-of-life care
- Professional and attentive nursing staff in specific units
- Helpful and supportive social work team
- Well-maintained common areas and renovations
Concerns
- Chronic understaffing leading to delayed response times (mentioned by 6 reviewers)
- Poor hygiene and cleanliness in resident rooms (mentioned by 4 reviewers)
- Medication management errors and negligence (mentioned by 3 reviewers)
- Inadequate communication regarding discharge and care plans (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 57 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that the facility has undergone some nice renovations in the common areas; how do you ensure that same level of attention to detail and cleanliness is maintained inside the individual resident rooms?
- 2With a capacity of 160 residents, what specific processes do you have in place to ensure that call lights are answered promptly and that residents receive timely assistance throughout the day?
- 3I see that your team is very active in responding to feedback online; how do you utilize that communication loop to keep families updated on changes to their loved one's care plan?
- 4Given the importance of precision in health management, could you walk me through your current system for double-checking medication administration to prevent errors?
- 5Since your team is highly regarded for their compassionate end-of-life and hospice support, how do you extend that same level of dedicated, attentive care to residents who are here for long-term daily living?
- 6What variety of social activities or engagement programs do you have scheduled to ensure residents feel connected and active within the community?
Personalized based on this facility's data
Key Review Excerpts
“My Dad spent the last few weeks of his life at Seneca Health Care Center - I'll always be grateful for the compassionate care he received during that time.”
“My loved one was in rehab for one week... Due to incontinence issues he required assistance changing several times a night. He was forced to wait so long in his wet undergarments that he was forced to go to the bathroom on his own.”
“Last time our grandfather was here he gained 40 lbs of water weight in the matter of weeks because staff neglected to give him his diuretics.. he’s back again due to complications of CHF and once again they are letting him gain weight.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
3
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Seneca Health Care Center has recurring issues with safety hazards and daily care assistance that families have complained about, with the most recent safety violation occurring in November 2025. The facility shows a pattern of deficiencies in accident prevention, daily living assistance, and resident rights across multiple surveys, though all violations appear to be corrected when identified.
Nov 5, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nov 8, 2024Routine4
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nov 8, 2024Complaint1
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Jan 12, 2023Routine7
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Mar 12, 2020Routine1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Federal Penalties
Fine
Nov 5, 2025
$14,015
Ownership & Operations
Who Operates This Facility
Seneca Health Care Center
for profit
Chain Affiliation
The Mcguire Group
6 facilities nationwide
Chain avg rating: 4.2/5 · Rank 3 of 6
Ownership & Management
Owners
Vestra Spv1 LLC
Owner · Organization
Vestra Spv2 LLC
Owner · Organization
Farbenblum, Edward
Owner (parent company)
Lieberman, Orly
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
52 reviews from families & visitors
Official Website
Visit livinglegendshealth.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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