Safire Rehabilitation of Southtown, L L C
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 111 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (10 vs median 6.0)
Below average in NY · Below recommended RN staffing · $10,489 in fines
What this means for your family
While some families report positive rehab outcomes and friendly staff, the facility has a recurring pattern of serious neglect and hygiene concerns. If you choose this facility, we strongly recommend unannounced visits at varying times and maintaining a daily presence to ensure your loved one's basic needs for food, hygiene, and medication are met.
Google Reviews
Google Reviews
111 reviews on Google“Safire Rehabilitation of Southtowns receives highly polarized feedback, with many families reporting severe neglect, unsanitary conditions, and poor communication, while others praise recent renovations and specific staff members. Critical concerns include reports of residents being left in soiled clothing, slow response times to calls for help, and inadequate staffing levels. Prospective families should be aware of the significant inconsistency in care quality and perform thorough, unannounced visits.”
Quality Themes
Tap a score for detailsStrengths
- Recent facility renovations
- Some highly attentive and professional nursing staff
- Efficient intake and front-desk processing for some visitors
- Effective physical therapy for select rehab patients
Concerns
- Severe neglect and hygiene issues (soiled clothing, uncleaned rooms) (mentioned by 12 reviewers)
- Understaffing and slow response to patient needs (mentioned by 9 reviewers)
- Poor food quality, cold meals, and lack of assistance with eating (mentioned by 6 reviewers)
- Rude or dismissive communication from staff and reception (mentioned by 5 reviewers)
- Lack of air conditioning or temperature control issues (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 114 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent facility renovations, what specific upgrades have been made to the resident rooms to ensure they remain clean and comfortable throughout the day?
- 2Could you walk me through your current process for monitoring resident hygiene and how often staff check in on those who require assistance with daily grooming?
- 3What is your protocol for ensuring that meals are served at the proper temperature and that residents receive the necessary support during dining hours?
- 4With the current staffing levels, how do you ensure that call bells are answered promptly and that residents' urgent needs are addressed in a timely manner?
- 5How does your team manage communication with family members to ensure we are kept informed about our loved one's care and any changes in their health status?
- 6What measures are in place to maintain a comfortable environment and consistent temperature control throughout the facility during warmer months?
Personalized based on this facility's data
Key Review Excerpts
“My Mother was transferred here from the hospital because she needed some physical rehab... I tried to contact this place to get updates on her throughout her stay but was sent to a voicemail system. And I did not get a phone call in return.”
“The staff worked so hard to get him taking care of himself. The pt trainer is very serious about getting people back to their feet. The nurse was also did a great job, making sure my brother had his medicine and taking care of his wound.”
“The food is always cold and terrible if you get any. Apparently , the portions are quite small and selective. Rooms are never cleaned. Patience asking for help , waiting fo”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
4
measures
5
measures
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of recurring deficiencies across multiple surveys, with families filing complaints that triggered inspections regarding care quality and dietary issues. The most frequent problems involve fire safety systems, dietary services, and wound care, with several issues like fire alarm maintenance and pressure ulcer care appearing repeatedly across different inspection periods. While all deficiencies show correction dates, the persistence of similar problems across surveys suggests ongoing operational challenges that families should carefully consider.
Dec 9, 2025Routine15
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Jan 27, 2025Complaint3
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Apr 26, 2024Routine4
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Administration Deficiencies
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Jan 30, 2023Routine9
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Federal Penalties
Fine
Jul 17, 2023
$10,489
Ownership & Operations
Who Operates This Facility
Safire Rehabilitation of Southtown, L L C
for profit
Chain Affiliation
Sapphire Care Group
8 facilities nationwide
Chain avg rating: 2.4/5 · Rank 3 of 8
Ownership & Management
Owners
Abramczyk, Solomon
Owner
Landa, Judy
Owner
Platschek, Richard
Owner
Schuck, Robert
Owner
Safire Rehabilitation of Southtowns LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
111 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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