Sena Kean Nursing and Rehabilitation Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 80 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- High staff turnover (53%)
Below average in PA · Below recommended RN staffing · No penalties on record · Abuse citation
What this means for your family
Sena Kean is highly regarded for its clean environment and effective rehabilitation therapy, making it a strong candidate for post-surgical recovery. However, families should be vigilant regarding medical oversight and staffing; we recommend asking specific questions about how the facility manages chronic conditions like diabetes and what the nurse-to-patient ratio is during evening and weekend shifts.
Google Reviews
Google Reviews
80 reviews analyzed“Sena Kean Nursing and Rehabilitation Center receives high praise for its clean facility, friendly staff, and effective rehabilitation programs, with many families noting the compassionate care their loved ones received. However, some reviewers report significant concerns regarding understaffing, inconsistent care quality across different shifts, and occasional lapses in medical management or patient safety.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Friendly and attentive nursing staff
- Effective rehabilitation therapy programs
- Proactive post-discharge follow-up
Concerns
- Understaffing leading to slow response times (mentioned by 3 reviewers)
- Inconsistent quality of care between shifts (mentioned by 2 reviewers)
- Poor management of medical conditions (e.g., diabetes, oxygen) (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve the daily experience for residents?
- 2With 152 residents to care for, what specific protocols do you have in place to ensure consistent care quality during shift changes?
- 3Some families have expressed concerns regarding the speed of staff response; what is your current process for ensuring residents receive timely assistance when they call for help?
- 4Given the importance of managing complex medical needs like diabetes or oxygen therapy, could you walk me through your oversight process for medication management and health monitoring?
- 5What does a typical day look like for a resident here, and how do you encourage social engagement among the 152 residents in the community?
- 6Since your rehabilitation program is highly regarded, how do you coordinate that therapy with the nursing team to ensure a resident's progress is maintained throughout the day?
Personalized based on this facility's data
Key Review Excerpts
“The team at Sena Kean has treated both of my parents wonderfully while they have stayed there for rehabilitation at different times. And the follow up care with Mary the discharge coordinator has been fantastic.”
“The only downsides (I am told) are the lack of enough staff and; consequently, extended wait times for a response after the patient rings their bell for help.”
“They don't know how to manage diabetes. I asked them to give Ma insulin to cover the carbs she ate. They told me that is not how they do it. So her glucose numbers were 300-400.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
6
measures
2
measures
Residents on antipsychotic medication
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Recent serious concerns include an abuse/neglect complaint and accident prevention failures, with families filing 7 complaint reports over multiple surveys. The facility shows recurring problems with fire safety systems, resident care planning, and treatment quality. While all deficiencies have correction dates, the pattern of repeated issues across fire safety, care planning, and quality of care suggests ongoing operational challenges that families should carefully evaluate.
Oct 23, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 30, 2025Routine11
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Rights Deficiencies
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Install proper backup exit lighting.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Nov 10, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
May 31, 2024Routine8
Construction Deficiencies
Meet other general requirements.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Meet other general requirements.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Jan 31, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jan 11, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Ownership & Operations
Who Operates This Facility
Sena Kean Nursing and Rehabilitation Center
for profit
Chain Affiliation
Imperial Healthcare Group
13 facilities nationwide
Chain avg rating: 2.4/5 · Rank 10 of 13
Ownership & Management
Owners
Sena Kean Snf Operations Holdings LLC
Owner · Organization
Ch Pa7 Snf Holdings LLC
Owner (parent company) · Organization
Ens Holdings, LLC
Owner (parent company) · Organization
Sk Sw Operations Holdings LLC
Owner (parent company) · Organization
The Ens Family Trust
Owner (parent company) · Organization
Gottesman, Daniel
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
80 reviews from families & visitors
Official Website
Visit senakeanhc.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.