Lakeview Healthcare and Rehab
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 13 Google reviews

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What this means for your family
The facility is highly regarded for its bedside care and rehabilitation therapy, making it a strong candidate for short-term recovery. However, families should be aware of potential management issues and should verify the frequency of hygiene assistance, such as bathing, during their initial tour.
Google Reviews
Google Reviews
13 reviews analyzed“Lakeview Healthcare and Rehab receives praise for its friendly, family-oriented staff and effective post-surgery therapy services. However, concerns have been raised regarding management leadership and the frequency of basic hygiene care, such as showers for residents.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and helpful nursing staff
- Effective post-surgery rehabilitation
- Welcoming, home-like environment
Concerns
- Poor management and leadership communication (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It's wonderful to see how much the nursing staff engages with residents; how do you ensure that this level of personal care stays consistent across all shifts?
- 2Since the facility has such a cozy, home-like feel, what kind of daily activities or social outings do you have planned to keep residents connected?
- 3I noticed the management is very active in responding to feedback; how does the leadership team use resident and family input to make improvements around the facility?
- 4What specific steps are being taken to maintain the cleanliness and upkeep of the resident rooms and common areas?
- 5In the event of a medical emergency during the night, what is the protocol for notifying the family and ensuring immediate care?
- 6For residents transitioning from a hospital, how does your rehabilitation program specifically tailor exercises to their post-surgery needs?
Personalized based on this facility's data
Key Review Excerpts
“I have never been more appalled by a director of nursing than I was with Buffy. She is condescending to staff and family. She out right gives false information and calls it education.”
“My dad came here after surgery for therapy. Great staff. They treated him like he was family.”
“To the CNA staff, you deserve a 5 star review. I saw many of you go above and beyond. I saw and heard how you were mistreated by management.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
6
measures
3
measures
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns with families filing seven complaints triggering inspections, resulting in 25 total deficiencies. The most recurring issues involve administration and compliance problems, care planning deficiencies, and medication management failures. While all deficiencies show correction dates, the repeated administrative violations across multiple complaint-driven surveys suggest ongoing operational challenges that families should investigate thoroughly before placement.
May 30, 2025Routine4
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jun 18, 2024Routine7
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Feb 28, 2024Complaint2
Administration Deficiencies
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Nov 22, 2023Complaint2
Administration Deficiencies
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 7, 2023Routine7
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
May 24, 2023Complaint2
Administration Deficiencies
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Federal Penalties
Fine
Nov 22, 2023
$6,631
Payment Denial
Nov 22, 2023
50-day denial
Ownership & Operations
Who Operates This Facility
Lakeview Healthcare and Rehab
for profit
Chain Affiliation
Bonamour Health Group
5 facilities nationwide
Chain avg rating: 1.6/5 · Rank 1 of 5 (Best)
Ownership & Management
Owners
Zidele, Yeshayahu
Owner
Zidele, Mordechai
Owner
Zidele, Yeshayahu
Owner (parent company)
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
13 reviews from families & visitors
Official Website
Visit lakeviewrhc.com
Medicare data downloads
Original nursing home datasets
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