Seaford Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 159 Google reviews
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What this means for your family
Seaford Center is highly regarded for its rehabilitation therapy and friendly staff, making it a strong contender for short-term recovery. However, families should be vigilant regarding medical follow-ups and staffing levels; we recommend conducting a site visit to observe the environment firsthand and asking specific questions about how they handle medical requests and hygiene during weekends.
Google Reviews
Google Reviews
159 reviews on GoogleSeaford Center receives high praise for its nursing and therapy staff, with many families noting that their loved ones received attentive, compassionate care during rehabilitation. However, some reviewers report significant concerns regarding understaffing, poor communication, and inconsistent quality of care, particularly regarding hygiene and medical follow-ups. While many visitors find the facility clean and welcoming, others describe it as dated and note issues with food quality and responsiveness.
Quality Themes
Tap a score for detailsStrengths
- Attentive and compassionate nursing staff
- Effective rehabilitation and therapy services
- Clean and well-maintained facility
- Friendly and welcoming front desk reception
Concerns
- Chronic understaffing leading to slow response times (mentioned by 4 reviewers)
- Poor food quality and lack of variety (mentioned by 3 reviewers)
- Inconsistent medical follow-up and communication (mentioned by 3 reviewers)
- Facility cleanliness and odors (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 159 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed that the facility is very active in responding to family feedback online; how do you use that input to make ongoing improvements to the resident experience?
- 2Given the recent focus on staffing levels in the industry, how do you ensure that residents receive timely assistance when they call for help throughout the day and night?
- 3I see the facility has a strong reputation for rehabilitation services; how do you coordinate that care with the nursing team to ensure consistent medical follow-up for residents?
- 4We understand that dining is a major part of daily life; what steps are you taking to improve the variety and quality of the meal options for residents?
- 5With the facility's current health inspection ratings, what specific protocols have you implemented to ensure the highest standards of cleanliness and comfort in the living areas?
- 6How do you balance the daily activity schedule to ensure that residents remain socially engaged while also receiving the necessary medical attention they require?
Personalized based on this facility's data
Key Review Excerpts
“The nurses and aides were great. They took excellent care of Granny.”
“Staff & therapy was wonderful in this facility. Each day was filled with attentive staff & lots of OT & PT which allowed me to navigate walking again!”
“Not adequately staffed, food is not good, building and rooms tired and dark, care is minimally adequate to poor (ie, no wound care for one week post surgery).”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
7
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Seaford Center has significant ongoing concerns with families filing multiple complaints that have triggered 24 deficiencies across surveys, including serious issues with abuse reporting and wound care. The facility shows persistent problems in care planning, daily living assistance, and medication management, with these issues recurring across multiple years despite corrections. While all deficiencies show correction dates, the pattern of repeated complaints and similar violations suggests systemic challenges that families should carefully consider.
Sep 9, 2025Routine9
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 9, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Jun 12, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Dec 19, 2024Complaint5
Resident Assessment and Care Planning Deficiencies
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Nursing and Physician Services Deficiencies
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Administration Deficiencies
Keep complete, dated laboratory records in the resident's record.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Sep 24, 2024Routine8
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Sep 24, 2024Complaint4
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Federal Penalties
Fine
Sep 24, 2024
$33,933
Fine
Sep 7, 2023
$158,451
Payment Denial
Sep 7, 2023
3-day denial
Ownership & Operations
Who Operates This Facility
Seaford Center
for profit
Chain Affiliation
Genesis Healthcare
187 facilities nationwide
Chain avg rating: 2.4/5 · Rank 117 of 188
Ownership & Management
Owners
Genesis De Holdings LLC
Owner · Organization
Gen Operations I LLC
Owner (parent company) · Organization
Gen Operations II LLC
Owner (parent company) · Organization
Genesis Healthcare INC
Owner (parent company) · Organization
Genesis Healthcare LLC
Owner (parent company) · Organization
Genesis Holdings LLC
Owner (parent company) · Organization
Genesis Operations LLC
Owner (parent company) · Organization
Sun Healthcare Group INC
Owner (parent company) · Organization
Whitman, Arnold
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
159 reviews from families & visitors
Official Website
Visit genesishcc.com
Medicare data downloads
Original nursing home datasets
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