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Nursing HomeMedicaid

Seaford Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

1100 Norman Eskridge Highway, Seaford, DE 19973124 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.4/5

based on 159 Google reviews

5
4
3
2
1

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What this means for your family

Seaford Center is highly regarded for its rehabilitation therapy and friendly staff, making it a strong contender for short-term recovery. However, families should be vigilant regarding medical follow-ups and staffing levels; we recommend conducting a site visit to observe the environment firsthand and asking specific questions about how they handle medical requests and hygiene during weekends.

Google Reviews

Google Reviews

159 reviews on Google

Seaford Center receives high praise for its nursing and therapy staff, with many families noting that their loved ones received attentive, compassionate care during rehabilitation. However, some reviewers report significant concerns regarding understaffing, poor communication, and inconsistent quality of care, particularly regarding hygiene and medical follow-ups. While many visitors find the facility clean and welcoming, others describe it as dated and note issues with food quality and responsiveness.

Quality Themes

Tap a score for details
Food3.0Staff8.0Clean7.0Activities8.0Meds4.0Memory7.0Comms5.0ValueN/A

Strengths

  • Attentive and compassionate nursing staff
  • Effective rehabilitation and therapy services
  • Clean and well-maintained facility
  • Friendly and welcoming front desk reception

Concerns

  • Chronic understaffing leading to slow response times (mentioned by 4 reviewers)
  • Poor food quality and lack of variety (mentioned by 3 reviewers)
  • Inconsistent medical follow-up and communication (mentioned by 3 reviewers)
  • Facility cleanliness and odors (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(1)'19(18)'21(33)'23(26)'25(23)'26(13)

Distribution · 159 analyzed

5
121
4
17
3
5
2
1
1
15
24 reviews posted between Jan 12, 2021Jan 19, 2021 · 24 were 5-star
14 reviews posted between Dec 9, 2020Dec 11, 2020 · 13 were 5-star
10 reviews posted between Jan 18, 2021Jan 19, 2021 · 10 were 5-star

How They Respond to Reviews

60%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed that the facility is very active in responding to family feedback online; how do you use that input to make ongoing improvements to the resident experience?
  • 2Given the recent focus on staffing levels in the industry, how do you ensure that residents receive timely assistance when they call for help throughout the day and night?
  • 3I see the facility has a strong reputation for rehabilitation services; how do you coordinate that care with the nursing team to ensure consistent medical follow-up for residents?
  • 4We understand that dining is a major part of daily life; what steps are you taking to improve the variety and quality of the meal options for residents?
  • 5With the facility's current health inspection ratings, what specific protocols have you implemented to ensure the highest standards of cleanliness and comfort in the living areas?
  • 6How do you balance the daily activity schedule to ensure that residents remain socially engaged while also receiving the necessary medical attention they require?

Personalized based on this facility's data


Key Review Excerpts

The nurses and aides were great. They took excellent care of Granny.

Long-term resident's family · 2020★★★★★

Staff & therapy was wonderful in this facility. Each day was filled with attentive staff & lots of OT & PT which allowed me to navigate walking again!

Rehab patient · 2026☆☆☆☆

Not adequately staffed, food is not good, building and rooms tired and dark, care is minimally adequate to poor (ie, no wound care for one week post surgery).

Family member · 2022★★☆☆☆
Source: 159 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.83hrs
OK
Registered nurses for medical care
Total Nursing
3.73hrs
91%
All nurses + aides combined
Staff Turnover
39%
Lower is better (< 30% = good)
RN Turnover
50%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

8

measures

Worse Than Avg

7

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility29.6%
Worse than Avg
Here
29.6%
US
19.5%
DE
21.6%
Sussex
24.7%
😔

Residents with depression symptoms

↓ Lower is better
This Facility13.9%
Worse than Avg
Here
13.9%
US
12.1%
DE
8.7%
Sussex
6.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility22.7%
Worse than Avg
Here
22.7%
US
15.3%
DE
15.5%
Sussex
17.0%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility9.8%
Better than Avg
Here
9.8%
US
15.5%
DE
10.9%
Sussex
12.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility98.7%
Better than Avg
Here
98.7%
US
93.4%
DE
95.8%
Sussex
96.3%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility10.1%
Worse than Avg
Here
10.1%
US
5.3%
DE
5.4%
Sussex
5.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility92.5%
Better than Avg
Here
92.5%
US
81.8%
DE
83.1%
Sussex
86.5%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility84.1%
Mixed vs Avgs
Here
84.1%
US
79.8%
DE
83.1%
Sussex
85.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.8%
Better than Avg
Here
0.8%
US
1.6%
DE
0.9%
Sussex
0.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

11deficiencies
3penalties
Near state avg (13.5)
21 complaint-triggered
$192,384 in fines

Seaford Center has significant ongoing concerns with families filing multiple complaints that have triggered 24 deficiencies across surveys, including serious issues with abuse reporting and wound care. The facility shows persistent problems in care planning, daily living assistance, and medication management, with these issues recurring across multiple years despite corrections. While all deficiencies show correction dates, the pattern of repeated complaints and similar violations suggests systemic challenges that families should carefully consider.

Sep 9, 2025Routine
9
0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0791Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Sep 9, 2025Complaint
1
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Jun 12, 2025Complaint
1
0609Potential for harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Dec 19, 2024Complaint
5
0635Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Provide doctor's orders for the resident's immediate care at the time the resident was admitted.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0711Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

0775Potential for harm · IsolatedCorrected

Administration Deficiencies

Keep complete, dated laboratory records in the resident's record.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Sep 24, 2024Routine
8
0730Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0037Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Establish staff and initial training requirements.

Sep 24, 2024Complaint
4
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0690Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Federal Penalties

Fine

Sep 24, 2024

$33,933

Fine

Sep 7, 2023

$158,451

Payment Denial

Sep 7, 2023

3-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Seaford Center

Organization Type

for profit

Chain Affiliation

Chain Name

Genesis Healthcare

Chain Size

187 facilities nationwide

Chain avg rating: 2.4/5 · Rank 117 of 188

Ownership & Management

Owners

Genesis De Holdings LLC

Owner · Organization

100%

Gen Operations I LLC

Owner (parent company) · Organization

Gen Operations II LLC

Owner (parent company) · Organization

Genesis Healthcare INC

Owner (parent company) · Organization

Genesis Healthcare LLC

Owner (parent company) · Organization

Genesis Holdings LLC

Owner (parent company) · Organization

Genesis Operations LLC

Owner (parent company) · Organization

Sun Healthcare Group INC

Owner (parent company) · Organization

Whitman, Arnold

Owner (parent company)

Key personnel

Berg, MichaelOfficer / DirectorBridgeford, LauraOfficer / DirectorMendelson, AviOfficer / DirectorErhart, CarolManagerGenesis Operations LLCAdp of the Snf
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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