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Nursing HomeMedicaid

Lofland Park Center

Strong Medicare quality ratings; families often praise highly effective rehabilitation therapy team. Still worth an in-person visit.

715 E. King Street, Seaford, DE 19973110 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.5/5

based on 205 Google reviews

5
4
3
2
1
Lofland Park Center Nursing Home in Seaford, DE — Street View
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What this means for your family

Lofland Park Center is highly regarded for its rehabilitation therapy and clean environment, making it a strong contender for short-term recovery. However, given the serious reports of medical negligence and inconsistent care, we strongly advise families to conduct frequent, unannounced visits and maintain active involvement in the patient's daily care plan to ensure safety.

Google Reviews

Google Reviews

205 reviews on Google

Lofland Park Center receives high praise for its rehabilitation services, clean facility, and dedicated, compassionate nursing staff who are often described as treating residents like family. However, there is a recurring pattern of serious complaints regarding medical negligence, poor communication, and inconsistent care quality, particularly during off-hours or in specific wings. Families should be aware that while many have excellent experiences, others have reported significant safety concerns and difficulties with administrative responsiveness.

Quality Themes

Tap a score for details
Food6.0Staff8.0Clean9.0Activities8.0Meds4.0Memory7.0Comms7.0ValueN/A

Strengths

  • Highly effective rehabilitation therapy team
  • Clean and well-maintained facility
  • Compassionate and attentive nursing staff
  • Strong communication during family visits

Concerns

  • Medical negligence and safety incidents (mentioned by 5 reviewers)
  • Inconsistent staffing quality and unprofessional behavior (mentioned by 4 reviewers)
  • Poor food quality and service (mentioned by 2 reviewers)
  • Administrative unresponsiveness to complaints (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(2)'18(1)'20(7)'22(5)'24(26)'26(31)

Distribution · 206 analyzed

5
154
4
28
3
6
2
2
1
16

How They Respond to Reviews

87%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to feedback online; what is your formal process for families to share concerns or feedback once their loved one has moved in?
  • 2Given the facility's strong focus on rehabilitation, how do you ensure that the nursing staff maintains consistent care quality and professionalism across all shifts?
  • 3Can you walk me through your current protocols for medication management to ensure accuracy and safety for residents?
  • 4We've read about some past safety incidents; what specific measures or oversight do you have in place to prevent medical errors and ensure resident safety?
  • 5I understand the dining experience is a big part of daily life; how do you gather resident feedback on meal quality and address any dietary concerns that may arise?
  • 6What does a typical daily activity schedule look like for residents who are not currently in active rehabilitation therapy?

Personalized based on this facility's data


Key Review Excerpts

My husband was at Lofland Park Center for 8 weeks and our experience was wonderful. Michelle helped us with the admitting process during a very stressful time. She was kind and acted quickly to help us.

Long-term resident's family · 2025★★★★★

The Therapy Dept. was excellent. My husband was here for short term nursing and rehab and he loved it! He was spoiled by the staff!!

Rehab patient's family · 2025★★★★★

I originally shared a negative post after an experience we had with my mother-in-law who has Alzheimer’s that had a short stay at Loftland Park. However, after voicing my concerns, I can’t tell you how many people from Loftland had reached out to me to express concerns about my review.

Memory care family member · 2026★★★★
Source: 205 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.32hrs
OK
Registered nurses for medical care
Total Nursing
3.86hrs
94%
All nurses + aides combined
Staff Turnover
29%
Lower is better (< 30% = good)
RN Turnover
29%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

9

measures

Worse Than Avg

6

measures

Mixed Results

2

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility29.6%
Worse than Avg
Here
29.6%
US
19.4%
DE
21.2%
Sussex
22.5%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility23.0%
Worse than Avg
Here
23.0%
US
14.4%
DE
13.7%
Sussex
14.2%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility7.4%
Better than Avg
Here
7.4%
US
15.5%
DE
10.9%
Sussex
12.8%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility27.3%
Worse than Avg
Here
27.3%
US
19.5%
DE
21.6%
Sussex
25.0%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility11.6%
Better than Avg
Here
11.6%
US
15.3%
DE
15.5%
Sussex
18.1%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.3%
Better than Avg
Here
99.3%
US
93.4%
DE
95.8%
Sussex
96.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility92.8%
Better than Avg
Here
92.8%
US
79.8%
DE
83.1%
Sussex
84.7%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility94.0%
Better than Avg
Here
94.0%
US
81.8%
DE
83.1%
Sussex
86.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.4%
Better than Avg
Here
0.4%
US
1.6%
DE
0.9%
Sussex
0.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
Well below state avg (13.5)
5 complaint-triggered

Families have filed complaints resulting in deficiencies related to medication management, resident rights, and quality of care, with recent issues in 2024. The facility shows recurring problems across multiple areas including medication management, care planning, resident rights violations, and food safety that span from 2021 to 2024. While all deficiencies show correction dates, the pattern of repeated issues in core care areas suggests ongoing operational challenges that families should carefully consider.

Jun 13, 2025Routine
4
0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Jun 13, 2025Complaint
1
0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Jul 2, 2024Complaint
3
0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Jul 2, 2024Routine
5
0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Jul 20, 2023Complaint
1
0583Potential for harm · IsolatedResolved (past non-compliance)

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

May 10, 2023Routine
9
0801Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Lofland Park Center

Organization Type

for profit

Chain Affiliation

Chain Name

Genesis Healthcare

Chain Size

187 facilities nationwide

Chain avg rating: 2.4/5 · Rank 32 of 188

Ownership & Management

Owners

Genesis De Holdings LLC

Owner · Organization

100%

Gen Operations I LLC

Owner (parent company) · Organization

Gen Operations II LLC

Owner (parent company) · Organization

Genesis Healthcare INC

Owner (parent company) · Organization

Genesis Healthcare LLC

Owner (parent company) · Organization

Genesis Holdings LLC

Owner (parent company) · Organization

Genesis Operations LLC

Owner (parent company) · Organization

Sun Healthcare Group INC

Owner (parent company) · Organization

Whitman, Arnold

Owner (parent company)

Key personnel

Berg, MichaelOfficer / DirectorBridgeford, LauraOfficer / DirectorMendelson, AviOfficer / DirectorDennis, TawnyaManagerGenesis Operations LLCAdp of the Snf
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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