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Nursing HomeMedicaid Top Rated

Scotia Village - Snf

Strong Medicare quality ratings; families often praise welcoming and friendly resident community. Still worth an in-person visit.

2200 Elm Drive, Laurinburg, NC 2835258 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.5/5

based on 102 Google reviews

5
4
3
2
1
Scotia Village - Snf Nursing Home in Laurinburg, NC — Street View
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What this means for your family

Scotia Village offers a vibrant, active lifestyle for independent seniors, but families should be cautious regarding the level of care for those who cannot advocate for themselves. We recommend scheduling a tour to specifically inspect the condition of the residential hallways and asking management for a detailed explanation of their medication administration oversight and staffing policies.

Google Reviews

Google Reviews

102 reviews on Google
Scotia Village is widely praised by independent living residents for its welcoming community, beautiful campus, and active social environment. However, some family members have raised serious concerns regarding management oversight and the consistency of medication administration for residents who cannot advocate for themselves. Additionally, there are recurring mentions of the need for facility updates, specifically regarding aging carpet and bedroom maintenance.

Quality Themes

Tap a score for details
Food9.0Staff7.0Clean7.0Activities9.0Meds3.0MemoryN/AComms5.0Value4.0

Strengths

  • Welcoming and friendly resident community
  • Active social and activity calendar
  • Beautiful, well-maintained campus and grounds
  • Attentive and long-tenured staff

Concerns

  • Inconsistent medication management and documentation (mentioned by 2 reviewers)
  • Aging facility infrastructure (carpet, bedroom updates) (mentioned by 2 reviewers)
  • High cost of entry and monthly fees (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'15(2)'18(14)'20(6)'22(12)'24(8)'26(6)

Distribution · 106 analyzed

5
72
4
23
3
3
2
7
1
1

How They Respond to Reviews

27%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1With such a high CMS rating for staffing, how do you ensure that the long-tenured staff members are able to maintain that level of personalized attention for every resident?
  • 2We've heard wonderful things about the social atmosphere here; could you walk us through some of the favorite activities on the current monthly calendar?
  • 3Could you explain the specific protocols your nursing team uses for medication administration and documentation to ensure everything is tracked accurately?
  • 4The campus grounds look beautiful; are there any upcoming plans for interior updates or renovations to the resident rooms and common areas?
  • 5In the event of a medical emergency during the night, what is the immediate process for contacting physicians or coordinating urgent care?
  • 6Given the premium nature of the care and fees here, what specific amenities or specialized services are included in the monthly cost to ensure the best value for families?

Personalized based on this facility's data


Key Review Excerpts

The caring, attentive and responsive staff make us feel safe, comfortable and cared-for. There are activities galore that offer us opportunities to be active physically, mentally, and socially.

Independent living resident · 2026★★★★★

The 2 stars is due to management. This place is great so long as the resident can advocate for themselves. If they can't, you can't be certain they're receiving their meds.

Family member of resident · 2025★★☆☆☆

I like Scotia Village but there needs to be some updates on the bedrooms the carpet in hallways needs to be taken up it Smells The staff super nice

Visitor/Family member · 2023★★★★
Source: 102 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.72hrs
96%
Registered nurses for medical care
Total Nursing
5.30hrs
OK
All nurses + aides combined
Staff Turnover
42%
Lower is better (< 30% = good)
RN Turnover
20%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

14

measures

Worse Than Avg

2

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.7%
Better than Avg
Here
1.7%
US
12.1%
NC
5.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility10.8%
Better than Avg
Here
10.8%
US
15.3%
NC
20.2%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility7.3%
Better than Avg
Here
7.3%
US
15.5%
NC
14.1%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility98.9%
Better than Avg
Here
98.9%
US
93.4%
NC
91.7%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility98.0%
Better than Avg
Here
98.0%
US
95.5%
NC
94.1%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility17.3%
Better than Avg
Here
17.3%
US
19.4%
NC
21.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility97.1%
Better than Avg
Here
97.1%
US
81.8%
NC
80.1%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility92.7%
Better than Avg
Here
92.7%
US
79.8%
NC
78.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.0%
Better than Avg
Here
1.0%
US
1.6%
NC
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

0deficiencies
Well below state avg (5.6)
Clean record — no deficiencies

Scotia Village shows a mixed safety record with 9 deficiencies across recent surveys, primarily involving fire safety systems and infection control. Fire alarm and smoke door issues have recurred across multiple inspections from 2022 to 2024, suggesting ongoing facility maintenance challenges. Recent deficiencies in November 2024 included wound care, medical records protection, and infection prevention, though the facility has provided correction dates for all issues.

Nov 7, 2024Routine
5
0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0341Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Sep 14, 2023Routine
2
0602Potential for harm · PatternResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

May 26, 2022Routine
2
0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0341Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Scotia Village - Snf

Organization Type

nonprofit

Ownership & Management

Key personnel

Subbiah, MurugananthanContracted Managing EmployeeCollins, MarkW-2 Managing EmployeeHanover, JuliaW-2 Managing EmployeeJohnson, ArthurW-2 Managing EmployeeLovvorn, CreightonW-2 Managing Employee
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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