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Public Google reviewers rate this highly and often mention exceptional activities and live entertainment. Schedule a visit to confirm the fit.
based on 43 Google reviews
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Public Google reviewers rate Santianna Oakmont Signature Living highly. Reviewers highlight: exceptional activities and live entertainment, beautiful, upscale, and well-maintained facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Santianna Oakmont is widely praised for its luxurious, resort-like atmosphere and an exceptional activities program that includes live entertainment. While many families report high levels of care and a beautiful environment, some residents have experienced issues with food temperature, management changes, and specific concerns regarding financial refunds and resident safety during late-night hours.
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Distribution · 46 analyzed
The owner provides highly personalized and empathetic responses that specifically reference details from the reviewer's text. For negative reviews, they maintain a professional tone, acknowledge the specific issue, and offer a path toward resolution or explain corrective actions being taken.
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Key Review Excerpts
“The contrast in care is incredible—nothing compares to the level of support, kindness, and professionalism we’ve experienced at Santianna.”
“The Activities Department has gone out of their way to provide enriching day-to-day activities as well as professional entertainment.”
Source: CA Community Care Licensing Division
COMPLAINT INVESTIGATION REPORT
This report details an investigation into complaints received on January 26, 2024. The investigation found that all allegations—including issues with food service, soiled bedding, cleanliness, hazardous items, trash disposal, and call light response—were unsubstantiated. The facility was found to be clean and sanitary during the visit, and staff interviews confirmed adherence to required standards.
This report is a Complaint Investigation detailing allegations regarding temperature control, air conditioning repair, and elevator maintenance. All three allegations were reviewed, and the investigation findings determined that the evidence was insufficient to prove the alleged violations occurred. Consequently, all cited allegations were deemed Unsubstantiated.
COMPLAINT INVESTIGATION REPORT
COMPLAINT INVESTIGATION REPORT
The facility underwent an unannounced Required Annual Inspection. The inspector noted that the facility was clean, sanitary, and in good repair, with all required safety and operational items observed to be in order. No deficiencies were cited during the inspection.
The facility underwent an unannounced Required Annual Inspection. The inspector noted that the facility was clean, sanitary, and in good repair, with all required safety and operational items observed to be in order. No deficiencies were cited during the inspection.
The facility underwent an unannounced Case Management Visit prompted by self-reported incidents concerning resident falls, elopements, and medications. The Licensing Program Analyst interviewed staff and residents and collected records. No deficiencies were cited or observed during this inspection.
Oakmont of Carlsbad LLC; Oakmont Management Group
STEVENSON, CHERYL
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Google Reviews
43 reviews from families & visitors
Official Website
Visit oakmontseniorliving.com
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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