Santa Fe Post-Acute
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 58 Google reviews
Watch Santa Fe Post-Acute
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
Bottom 25% in CA · Worst in BAYSHIRE SENIOR COMMUNITIES chain · $85,943 in fines
What this means for your family
This facility offers excellent support from the admissions and administrative teams, which can greatly ease the stress of a medical transition. However, you must exercise extreme caution regarding nursing care, as multiple families have reported serious issues with neglect, slow response to call lights, and theft of belongings. We recommend conducting unannounced visits specifically during evening or weekend hours to verify staffing levels.
Google Reviews
Google Reviews
58 reviews on Google“Families considering Santa Fe Post-Acute will find a facility with highly praised administrative and admissions staff, particularly noted for their compassion during transitions. However, there are serious and recurring allegations regarding severe understaffing, neglect, and lack of responsiveness to call lights. While some residents benefit from excellent physical therapy, others have reported significant issues with cleanliness, theft of belongings, and inconsistent medication management.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate admissions and administrative staff
- Effective physical and occupational therapy
- Spacious and open facility layout
- Friendly and professional nursing leadership
Concerns
- Severe understaffing and slow response to call lights (mentioned by 3 reviewers)
- Theft of resident belongings and clothing
- Inconsistent medication management and weight loss due to neglect
- Poor food quality and temperature (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 59 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I've heard wonderful things about your admissions and administrative team; how do you typically handle the transition process to ensure a new resident feels at home?
- 2With the physical and occupational therapy programs being a strength here, how often do residents participate in these sessions during a typical week?
- 3What specific protocols do you have in place to ensure medication is administered accurately and on schedule every day?
- 4How do you manage staffing during the night shifts or weekends to ensure call lights are answered quickly and residents are safe?
- 5Could you tell me more about the dining experience, specifically how you ensure meals are served at the right temperature and meet nutritional needs?
- 6What steps are taken to ensure that residents' personal belongings and clothing are kept secure and organized within their rooms?
Personalized based on this facility's data
Key Review Excerpts
“David Tanner, the Executive Director, was kind, responsive, and human in every interaction. Michelle in admissions helped make the process smoother than expected, and Ilda, my mom’s RN, was a standout—attentive, compassionate, and clearly dedicated to her patients.”
“The CNAs and Nursing staff don’t respond to the call light less than 45 minutes. Occasionally you can be lucky and catch a CNA when they are walking by your room.”
“My mum was staying there for an extended time due to dementia. What amazed me, though, was that she remembers one of the staff there; her name was Michelle Meadher. She came in a few times during my visits, and every time she would come in my mum would greet her by name.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
7
measures
4
measures
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose walking got worse
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Santa Fe Post-Acute has significant ongoing issues across 73 deficiencies, with families filing reports that triggered 16 investigations. The facility consistently struggles with care planning, medication management, and safety systems, with these problems persisting across multiple years from 2019 to 2025. While the facility corrects violations when cited, the repeated nature of deficiencies in core care areas suggests systemic challenges that families should carefully evaluate.
Mar 23, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 2, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 4, 2025Complaint3
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 19, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
May 2, 2025Routine13
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Rights Deficiencies
Honor the resident's right to manage his or her financial affairs.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Emergency Preparedness Deficiencies
Provide family notifications of emergency plan.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Feb 6, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Federal Penalties
Fine
Sep 4, 2025
$98,875
Payment Denial
Sep 4, 2025
15-day denial
Fine
Jun 27, 2023
$85,943
Payment Denial
Jun 27, 2023
61-day denial
Ownership & Operations
Who Operates This Facility
Santa Fe Post-Acute
for profit
Chain Affiliation
Bayshire Senior Communities
12 facilities nationwide
Chain avg rating: 3.1/5 · Rank 11 of 11 (Worst)
Ownership & Management
Owners
Bayshire LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
58 reviews from families & visitors
Official Website
Visit santafepostacute.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Rancho Vista Senior Living
< 1 miAssisted Living · Vista, CA
Vista Senior Living, LLC
1.1 miAssisted Living · Vista, CA
Vista View Post Acute
1.6 miNursing Home · Vista, CA
Joy and Love Home Care, LLC
2.4 miAssisted Living · Vista, CA
Oceanside Senior Living
2.4 miAssisted Living · Oceanside, CA
Aegis Assisted Living at Shadowridge
3.4 miAssisted Living · Oceanside, CA