Sandridge Post Acute
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 127 Google reviews
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What this means for your family
While the activities department and therapy teams are highly regarded, the facility suffers from significant, recurring issues regarding basic hygiene and responsiveness. If you choose this facility, ensure you have a plan for frequent, unscheduled visits to monitor your loved one's personal care and the cleanliness of their living space.
Google Reviews
Google Reviews
127 reviews on Google“Sandridge Post Acute receives highly polarized feedback, with many reviewers praising the energetic activities department and specific staff members, while others report severe concerns regarding cleanliness, neglect, and theft. Families considering this facility should be aware of a recurring pattern of complaints involving slow response times for basic hygiene needs and missing personal belongings. While some patients report successful rehabilitation and positive interactions, the significant number of reports regarding poor sanitation and communication suggests inconsistent standards of care.”
Quality Themes
Tap a score for detailsStrengths
- Highly engaging and active activities department
- Dedicated and compassionate wound care nursing
- Effective physical and occupational therapy teams
- Friendly and welcoming admissions and support staff
Concerns
- Poor facility hygiene, including odors of urine and feces (mentioned by 6 reviewers)
- Slow response times to call lights and basic hygiene needs (mentioned by 7 reviewers)
- Theft or loss of personal property and clothing (mentioned by 4 reviewers)
- Inadequate communication with families regarding discharge or medical status (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 128 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your activities program is highly praised; what are some of the most popular daily events residents are currently participating in?
- 2With a 11-deficiency report from recent inspections, what specific steps is the leadership team taking to improve facility-wide cleanliness and odor control?
- 3Given that some families have expressed concerns about call light response times, what is your internal protocol for ensuring residents receive timely assistance with basic hygiene needs?
- 4I see that you actively respond to feedback online; how do you utilize that family input to improve communication regarding a resident's medical status or discharge planning?
- 5What security measures are in place to ensure that residents' personal property and clothing are tracked and protected during their stay?
- 6Since your wound care and therapy teams are noted as a major strength, how do you coordinate those specialized services with daily nursing care to ensure a consistent recovery plan?
Personalized based on this facility's data
Key Review Excerpts
“The only thing that saves this place are the caring nurses who are also understaffed....”
“The staff of the memory care unit are absolutely wonderful. They love the residents, know them all by name, and are wonderful to them.”
“I have been living at Sandridge for over 10 years. Sandridge has become my family. Activities is awesome, they always have something for me to do.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have repeatedly filed complaints about abuse prevention and safety supervision problems at Sandridge Post Acute, triggering multiple investigations over the past few years. The facility shows recurring issues with abuse prevention policies, safety supervision to prevent accidents, and medication management. While all violations have correction dates, the pattern of similar problems reappearing suggests persistent challenges with resident protection and care oversight.
Jan 8, 2026Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Dec 2, 2025Complaint4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Jun 18, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Apr 18, 2025Complaint8
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Jan 14, 2025Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Dec 19, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
State Inspection History
State Inspections
Source: AZ State Licensing Agency
Mar 16, 2026ComplaintCleanReport
An onsite complaint survey was conducted on March 16, 2026 for the investigation of intake # 00161019, 00160882, 00159734. There were no deficiencies cited:
Jan 8, 2026Complaint
The onsite complaint survey was conducted on January 8, 2026 and investigated complaints # 00154539, 00152753, 00153729, 00153759. The following deficiencies were cited.
Based on observations, interviews, review of clinical records, and review of facility policies and procedures, the facility failed to ensure that the medical record was complete and accurate for one resident (#10). This deficient practice could lead to inadequate investigation, monitoring, and follow up to ensure the resident's safety and well-being.
Based on observations, interviews, review of clinical records, and review of facility policies and procedures, the facility failed to ensure that the medical record was complete and accurate for one resident (#10).
Jan 6, 2026Other
Based on observations during the tour conducted on January 6, 2026,  it was determined that the facility failed to ensure that a restraint chain was properly installed on the kitchen oven to protect the gas connection and that exhaust hoods were inspected and cleaned on a semi-annual basis. Failure to protect connections on appliances that are on casters or wheels can result in a rupture of gas or electric connections, resulting in a risk of fire events.Â
Based on observation and document review, the facility failed to ensure the generator was permanently mounted. Failing to have the emergency generator permanently mounted could cause harm to patients and/or staff during an emergency
Violation cited
Nov 3, 2025ComplaintCleanReport
The complaint investigation was conducted 11/3/2025, with investigation of intake: 00149333. There were no deficiencies cited.
Jul 22, 2025ComplaintCleanReport
The investigation of complaints 2232957, 2232955, 00132541, 2232926, 2232927, 2232839, and 00125776 was conducted on July 22, 2025. There were no deficiencies cited.
Apr 17, 2025Complaint
A complaint investigation was conducted April 17, 2025 through April 18, 2025 of intakes# 00125441, 00125196, 00125442, 00126456, 00127462. The following deficiencies were cited;
Violation cited
Violation cited
Violation cited
Violation cited
Violation cited
Violation cited
Violation cited
Violation cited
Mar 20, 2025ComplaintCleanReport
The complaint investigation was conducted on 3/20/25 with investigation of complaints: 00121155, 00121640, 00121820, 00121914, 00122801, 00122705, and 00122773. There were no deficiencies cited.
Feb 3, 2025ComplaintCleanReport
A complaint survey was conducted on February 3, 2025 through February 4, 2025 of intakes # AZ00222193. There were no deficiencies cited.
Ownership & Operations
Who Operates This Facility
Sandridge Post Acute
for profit
Chain Affiliation
Pacs Group
279 facilities nationwide
Chain avg rating: 2.9/5 · Rank 129 of 260
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
127 reviews from families & visitors
Official Website
Visit sandridgepa.com
Medicare data downloads
Original nursing home datasets
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