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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 151 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record
Sandridge Post Acute has a middle-range Medicare overall rating. Strengths include highly engaging and active activities department. Some reviewers note concerns about poor facility hygiene, including odors of urine and feces (mentioned by 6 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Sandridge Post Acute receives highly polarized feedback, with many reviewers praising the energetic activities department and specific staff members, while others report severe concerns regarding cleanliness, neglect, and theft. Families considering this facility should be aware of a recurring pattern of complaints involving slow response times for basic hygiene needs and missing personal belongings. While some patients report successful rehabilitation and positive interactions, the significant number of reports regarding poor sanitation and communication suggests inconsistent standards of care.
Quality Themes
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Rating Trends
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Distribution · 153 analyzed
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Personalized based on this facility's data
Key Review Excerpts
“The only thing that saves this place are the caring nurses who are also understaffed....”
“The staff of the memory care unit are absolutely wonderful. They love the residents, know them all by name, and are wonderful to them.”
“I have been living at Sandridge for over 10 years. Sandridge has become my family. Activities is awesome, they always have something for me to do.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have repeatedly filed complaints about abuse prevention and safety supervision problems at Sandridge Post Acute, triggering multiple investigations over the past few years. The facility shows recurring issues with abuse prevention policies, safety supervision to prevent accidents, and medication management. While all violations have correction dates, the pattern of similar problems reappearing suggests persistent challenges with resident protection and care oversight.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Source: AZ State Licensing Agency
An onsite complaint survey was conducted on March 16, 2026 for the investigation of intake # 00161019, 00160882, 00159734. There were no deficiencies cited:
The onsite complaint survey was conducted on January 8, 2026 and investigated complaints # 00154539, 00152753, 00153729, 00153759. The following deficiencies were cited.
Based on observations, interviews, review of clinical records, and review of facility policies and procedures, the facility failed to ensure that the medical record was complete and accurate for one resident (#10). This deficient practice could lead to inadequate investigation, monitoring, and follow up to ensure the resident's safety and well-being.
Based on observations, interviews, review of clinical records, and review of facility policies and procedures, the facility failed to ensure that the medical record was complete and accurate for one resident (#10).
Violation cited
Based on observation and document review, the facility failed to ensure the generator was permanently mounted. Failing to have the emergency generator permanently mounted could cause harm to patients and/or staff during an emergency
Based on observations during the tour conducted on January 6, 2026,  it was determined that the facility failed to ensure that a restraint chain was properly installed on the kitchen oven to protect the gas connection and that exhaust hoods were inspected and cleaned on a semi-annual basis. Failure to protect connections on appliances that are on casters or wheels can result in a rupture of gas or electric connections, resulting in a risk of fire events.Â
The complaint investigation was conducted 11/3/2025, with investigation of intake: 00149333. There were no deficiencies cited.
The investigation of complaints 2232957, 2232955, 00132541, 2232926, 2232927, 2232839, and 00125776 was conducted on July 22, 2025. There were no deficiencies cited.
A complaint investigation was conducted April 17, 2025 through April 18, 2025 of intakes# 00125441, 00125196, 00125442, 00126456, 00127462. The following deficiencies were cited;
Violation cited
Violation cited
Violation cited
Violation cited
Violation cited
Violation cited
Violation cited
Violation cited
The complaint investigation was conducted on 3/20/25 with investigation of complaints: 00121155, 00121640, 00121820, 00121914, 00122801, 00122705, and 00122773. There were no deficiencies cited.
A complaint survey was conducted on February 3, 2025 through February 4, 2025 of intakes # AZ00222193. There were no deficiencies cited.
Sandridge Post Acute
for profit
Pacs Group
281 facilities nationwide
Chain avg rating: 2.9/5 · Rank 129 of 260
Key personnel
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