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Nursing HomeMedicaid

Sandridge Post Acute

Limited public data on Sandridge Post Acute. Call, tour, and ask to meet current residents' families — your own impression matters most.

255 West Brown Road, Mesa, AZ 85201Licensed & Active
Google rating
4.1/5

based on 127 Google reviews

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4
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What this means for your family

This facility offers excellent social engagement and therapy, making it a great place for residents who thrive on activity and community. However, families must be extremely vigilant about monitoring personal belongings and ensuring that specific medical or dietary instructions are being strictly followed by the staff.

Google Reviews

Google Reviews

127 reviews analyzed
Families considering Sandridge Post Acute will find a facility with highly praised activity and therapy programs, often described as engaging and vital to resident well-being. However, there are serious, recurring allegations regarding the theft of personal property and food by staff, as well as concerns regarding inconsistent care for medical needs. While many residents enjoy the social atmosphere, the facility's reliability in protecting belongings and managing specialized diets is a significant point of contention.

Quality Themes

Tap a score for details
Food2.0Staff6.0Clean5.0Activities10.0Meds1.0MemoryN/AComms4.0ValueN/A

Strengths

  • Engaging and creative activities programs
  • Knowledgeable and motivating therapy department
  • Friendly and compassionate nursing and CNA staff
  • Welcoming atmosphere with frequent resident outings

Concerns

  • Theft of personal property, clothing, or money by staff (mentioned by 4 reviewers)
  • Inconsistent response times from nursing staff (mentioned by 2 reviewers)
  • Failure to manage specific dietary or medical needs (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution

5
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4
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12 reviews posted between Apr 2, 2026Apr 3, 2026 · 12 were 5-star

How They Respond to Reviews

83%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It is wonderful to see how much the management engages with the community through reviews; how do you typically communicate important facility updates or changes to the families?
  • 2The therapy department seems to be a real highlight here, so could you tell me more about how the therapists work with residents to meet their specific mobility goals?
  • 3We are looking for a place with a vibrant social life, so what kind of creative activities or frequent outings can my family member look forward to?
  • 4How does the nursing team ensure that specific dietary requirements and specialized medical needs are strictly followed for every resident?
  • 5What protocols are in place to ensure medication is administered accurately and on a consistent schedule?
  • 6How does the staff handle the security of residents' personal belongings and clothing to ensure everything stays safe and accounted for?

Personalized based on this facility's data


Key Review Excerpts

The therapy dept is awesome!!! Very knowledgeable and fun!

Rehab patient · 2026★★★★★

They literally dumped my brother at a drug rehab facility after altcs was denied. They did not let the rehab know that he has a brain injury and he cannot communicate and is cognitively impaired.

Family member · 2026☆☆☆☆

I have been living at Sandridge for over 10 years. Sandridge has become my family. Activities is awesome, they always have something for me to do.

Long-term resident · 2026★★★★★
Source: 127 Google reviews

Inspection History

State Inspection History

State Inspections

Source: AZ State Licensing Agency

23total
35deficiencies
Mar 16, 2026Complaint
CleanReport

An onsite complaint survey was conducted on March 16, 2026 for the investigation of intake # 00161019, 00160882, 00159734. There were no deficiencies cited:

Jan 8, 2026Complaint

The onsite complaint survey was conducted on January 8, 2026 and investigated complaints # 00154539, 00152753, 00153729, 00153759.  The following deficiencies were cited.

20(f)(5) Resident-identifiable information. (i) A facility may not release information that is resident-identifiable to the public. (ii) The facility may release information that is resident-identifiaResident Records - Identifiable Information - 0842 FederalCorrected Feb 6, 2026

Based on observations, interviews, review of clinical records, and review of facility policies and procedures, the facility failed to ensure that the medical record was complete and accurate for one resident (#10). This deficient practice could lead to inadequate investigation, monitoring, and follow up to ensure the resident's safety and well-being.

An administrator shall ensure that: R9-10-411.A.1. A medical record is established and maintained for each resident according to A.R.S. Title 12, Chapter 13, Article 7.1;R9-10-411.A.1.Corrected Feb 6, 2026

Based on observations, interviews, review of clinical records, and review of facility policies and procedures, the facility failed to ensure that the medical record was complete and accurate for one resident (#10).

Jan 6, 2026Other
NFPA 101 FederalCorrected Mar 4, 2026

Based on observations during the tour conducted on January 6, 2026,  it was determined that the facility failed to ensure that a restraint chain was properly installed on the kitchen oven to protect the gas connection and that exhaust hoods were inspected and cleaned on a semi-annual basis. Failure to protect connections on appliances that are on casters or wheels can result in a rupture of gas or electric connections, resulting in a risk of fire events.Â

NFPA 101 FederalCorrected Mar 4, 2026

Based on observation and document review, the facility failed to ensure the generator was permanently mounted. Failing to have the emergency generator permanently mounted could cause harm to patients and/or staff during an emergency

NFPA 101 Federal

Violation cited

Nov 3, 2025Complaint
CleanReport

The complaint investigation was conducted 11/3/2025, with investigation of intake: 00149333. There were no deficiencies cited.

Jul 22, 2025Complaint
CleanReport

The investigation of complaints 2232957, 2232955, 00132541, 2232926, 2232927, 2232839, and 00125776 was conducted on July 22, 2025. There were no deficiencies cited.

Apr 17, 2025Complaint

A complaint investigation was conducted April 17, 2025 through April 18, 2025 of intakes# 00125441, 00125196, 00125442, 00126456, 00127462. The following deficiencies were cited;

An administrator shall ensure that: R9-10-403.C.1. Policies and procedures are established, documented, and implemented to protect the health and safety of a resident that: R9-10-403.C.1.c. IncludR9-10-403.C.1.c.Corrected Jun 1, 2025

Violation cited

An administrator shall ensure that: R9-10-403.C.1. Policies and procedures are established, documented, and implemented to protect the health and safety of a resident that: R9-10-403.C.1.q. Cover R9-10-403.C.1.q.Corrected Jun 1, 2025

Violation cited

An administrator shall ensure that: R9-10-403.C.2. Policies and procedures for physical health services and behavioral health services are established, documented, and implemented to protect the heaR9-10-403.C.2.b.Corrected Jun 1, 2025

Violation cited

12 Freedom from Abuse, Neglect, and Exploitation The resident has the right to be free from abuse, neglect, misappropriation of resident property, and exploitation as defined in this subpart. This inFree from Abuse and Neglect - 0600 FederalCorrected Jun 1, 2025

Violation cited

12(b) The facility must develop and implement written policies and procedures that: §483.12(b)(1) Prohibit and prevent abuse, neglect, and exploitation of residents and misappropriation of resident Develop/Implement Abuse/Neglect Policies - 0607 FederalCorrected Jun 1, 2025

Violation cited

12(c) In response to allegations of abuse, neglect, exploitation, or mistreatment, the facility must: §483.12(c)(1) Ensure that all alleged violations involving abuse, neglect, exploitation or mistreReporting of Alleged Violations - 0609 FederalCorrected Jun 1, 2025

Violation cited

12(c) In response to allegations of abuse, neglect, exploitation, or mistreatment, the facility must: §483.12(c)(2) Have evidence that all alleged violations are thoroughly investigated. §483.12(c)(Investigate/Prevent/Correct Alleged Violation - 0610 FederalCorrected Jun 1, 2025

Violation cited

An administrator shall ensure that: R9-10-410.B.3. A resident is not subjected to: R9-10-410.B.3.a. Abuse;R9-10-410.B.3.a.Corrected Jun 1, 2025

Violation cited

Mar 20, 2025Complaint
CleanReport

The complaint investigation was conducted on 3/20/25 with investigation of complaints: 00121155, 00121640, 00121820, 00121914, 00122801, 00122705, and 00122773. There were no deficiencies cited.

Feb 3, 2025Complaint
CleanReport

A complaint survey was conducted on February 3, 2025 through February 4, 2025 of intakes # AZ00222193. There were no deficiencies cited.

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References & Resources

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