Public Google reviewers rate this highly and often mention warm, attentive, and caring staff. Schedule a visit to confirm the fit.
based on 22 Google reviews
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Public Google reviewers rate Sanctuary at Woodland #2 highly. Reviewers highlight: warm, attentive, and caring staff, engaging social activities and outings. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Sanctuary at Woodland Village receives high praise for its welcoming atmosphere, active social calendar, and dedicated staff members who often go above and beyond for residents. However, some families have reported significant frustrations regarding rigid admission policies for those with memory issues and a lack of support for residents returning from hospital stays with specific dietary needs. While most residents and families are very satisfied, the facility's inflexibility during medical transitions is a notable point of friction.
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Key Review Excerpts
“My mother is now 101 years old, she has received the best care I could ever have hoped for. The staff here are devoted, caring and wonderful people.”
“My dad was on hospice care and the night shift support lady knew his life history, she said he wasn't sleeping much so they had talked a lot, sang Christmas songs, a very kind lady.”
“I was not warned that she would need to be evaluated before returning back to the facility. They told me that she could not return to the facility because she needed a low sodium diet.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections have identified issues regarding the timely updating of resident care agreements, discrepancies in resident billing amounts, and missing physician health statements for residents and staff. The facility has also been cited for failing to maintain annual health care appraisals for several residents.
The licensee did not have a statement signed by a licensed physician or physician's designee attesting to the physical health of the member of the household who has been residing at the facility since November 2025.
Charges against the accounts for Resident A and Resident B exceeded the agreed upon amount documented on each resident care agreement.
Resident A and Resident B’s Resident Care Agreements were not updated annually nor updated when changes to the residents’ account were made. Resident A’s Resident Care Agreement was not signed by the licensee.
Resident A’s record did not contain a written health care appraisal completed within the required 90-day period before admission or 30 days after admission. Additionally, Residents A, B, C, D, and E did not have annual health care appraisals.
Resident A, B, C, D, and E’s records did not contain a written resident care agreement that had been completed at least annually. (Note: This was identified as a repeat violation).
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
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MI LARA — View Official Record
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