Sanctuary at Woodland #2
Families consistently rate this highly — reviewers highlight warm, attentive, and caring staff. Schedule a visit to confirm the fit.
based on 22 Google reviews
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What this means for your family
Sanctuary at Woodland Village is highly regarded for its vibrant social life and compassionate staff, making it an excellent choice for independent seniors. However, families should be aware that the facility has strict criteria for memory care and may not be equipped to handle complex post-hospital dietary needs, so clarify these policies early in the admission process.
Google Reviews
Google Reviews
22 reviews on Google“Sanctuary at Woodland Village receives high praise for its welcoming atmosphere, active social calendar, and dedicated staff members who often go above and beyond for residents. However, some families have reported significant frustrations regarding rigid admission policies for those with memory issues and a lack of support for residents returning from hospital stays with specific dietary needs. While most residents and families are very satisfied, the facility's inflexibility during medical transitions is a notable point of friction.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive, and caring staff
- Engaging social activities and outings
- Well-maintained and picturesque grounds
- Strong sense of community among residents
Concerns
- Rigid admission or discharge policies regarding health changes (mentioned by 2 reviewers)
- Poor quality or limited variety of dining options (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 45 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It's wonderful to see how much the management engages with the community online; how does that same level of attentiveness translate to the daily care of the residents?
- 2The grounds here are absolutely beautiful; what kind of outdoor activities or strolls are available for the residents to enjoy the scenery?
- 3We want to make sure [Name] stays happy with their meals; could you tell us more about the weekly menu variety and how much input residents have on dining options?
- 4As [Name]'s health needs change over time, how does the facility approach transitions in care or adjustments to the residency agreement?
- 5If a medical emergency were to happen during the night, what is the specific protocol for notifying the family and getting immediate care?
- 6Since this is a smaller, intimate community, how do you foster a sense of connection and social engagement between the 20 residents?
Personalized based on this facility's data
Key Review Excerpts
“My mother is now 101 years old, she has received the best care I could ever have hoped for. The staff here are devoted, caring and wonderful people.”
“My dad was on hospice care and the night shift support lady knew his life history, she said he wasn't sleeping much so they had talked a lot, sang Christmas songs, a very kind lady.”
“I was not warned that she would need to be evaluated before returning back to the facility. They told me that she could not return to the facility because she needed a low sodium diet.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections have identified issues regarding the timely updating of resident care agreements, discrepancies in resident billing amounts, and missing physician health statements for residents and staff. The facility has also been cited for failing to maintain annual health care appraisals for several residents.
Feb 11, 2026Routine
Resident A and Resident B’s Resident Care Agreements were not updated annually nor updated when changes to the residents’ account were made. Resident A’s Resident Care Agreement was not signed by the licensee.
Charges against the accounts for Resident A and Resident B exceeded the agreed upon amount documented on each resident care agreement.
The licensee did not have a statement signed by a licensed physician or physician's designee attesting to the physical health of the member of the household who has been residing at the facility since November 2025.
Feb 26, 2024Routine
Resident A’s record did not contain a written health care appraisal completed within the required 90-day period before admission or 30 days after admission. Additionally, Residents A, B, C, D, and E did not have annual health care appraisals.
Resident A, B, C, D, and E’s records did not contain a written resident care agreement that had been completed at least annually. (Note: This was identified as a repeat violation).
Mar 24, 2020OtherCleanReport
No deficiencies found during this inspection.
Sep 28, 2011OtherCleanReport
No deficiencies found during this inspection.
Apr 6, 2005RoutineCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Trinity Continuing Care Services
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
22 reviews from families & visitors
Official Website
Visit trinityhealthseniorcommunities.org
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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