Ashley Court -Bldg # 4
Limited public data on Ashley Court -Bldg # 4. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 49 Google reviews
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What this means for your family
Ashley Court offers a highly engaging activities program and many families report a deep, loving connection with the long-term staff. However, because multiple reviewers have raised serious concerns regarding night-shift staffing levels and safety supervision, we strongly recommend that you conduct unannounced visits during evening hours and specifically ask about their fall-prevention protocols.
Google Reviews
Google Reviews
49 reviews on Google“Ashley Court of Brighton receives polarized feedback, with many families praising the compassionate, dedicated staff and the engaging activities program for residents with dementia. However, a recurring subset of reviews raises serious concerns regarding understaffing, neglect, and safety incidents, including falls and hygiene issues. While many long-term families feel their loved ones were treated like family, others report significant lapses in care quality.”
Quality Themes
Tap a score for detailsStrengths
- Engaging and consistent activities program
- Compassionate and dedicated long-term staff
- Strong focus on dementia-specific care
- Warm and welcoming environment
Concerns
- Understaffing, particularly during night shifts (mentioned by 5 reviewers)
- Safety incidents and falls resulting from lack of supervision (mentioned by 4 reviewers)
- Poor hygiene and lack of assistance with basic personal care (mentioned by 3 reviewers)
- Pest control issues (bed bugs and roaches) (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 208 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how does that open communication translate into your daily partnership with families?
- 2The activities program here seems to be a real highlight for residents; could you walk me through what a typical afternoon of engagement looks like for someone in memory care?
- 3With a smaller capacity of 20 residents, how do you ensure that each individual receives consistent, one-on-one attention with their personal hygiene and daily care needs?
- 4Could you explain the protocols you have in place to ensure residents are closely monitored and safe, especially during the overnight hours?
- 5What proactive steps does the facility take regarding environmental maintenance and housekeeping to ensure the living spaces remain clean and comfortable for everyone?
- 6In the event of a medical concern or a fall, what is the immediate process for notifying family members and coordinating with healthcare providers?
Personalized based on this facility's data
Key Review Excerpts
“The activities department is nothing but amazing. They keep the residents busy with activities throughout the day.”
“The staff were the MOST caring dedicated individuals I have ever come into contact with. They work there because they love their jobs.”
“During the time that she was off Hospice, the care was insufficient. She went over a week without a shower, and no one assisted in cleaning her dentures, which left her with mouth sores.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections have identified recurring issues regarding the timely updating of resident health assessments and care agreements. Additionally, there have been findings related to residents being charged more than the agreed-upon rates and missing physician authorizations for certain supports.
Nov 3, 2025Routine
Resident A’s record did not contain an updated resident care agreement.
Resident B’s record did not contain documentation that her written assessment plan was updated annually.
Resident A’s record did not contain documentation that a physical was completed 9/30 days prior to admission or 30 days after, nor was there documentation that her health care appraisal was updated annually.
Resident A, Funds II forms documented that she was being charged more than agreed to on the Resident Care Agreement. (Repeat Violation)
Nov 2, 2023Routine
Two resident bedrooms had small refrigerators that did not contain thermometers.
Resident A, Resident C and Resident D’s Funds II forms documented that they were being charged more than agreed to on the Resident Care Agreement.
A statement signed by a licensed physician attesting to the physician's knowledge of Zachary Fetuni’s physical health was not available for review.
Resident B and Resident C’s records documented the use of therapeutic supports however the records did not contain written physician authorization for the supports.
Resident A’s written assessment was dated 9/21/2022 and did not contain documentation that the plan had been updated annually.
Ownership & Operations
Who Operates This Facility
Ashley Court of Brighton INC.
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
49 reviews from families & visitors
Official Website
Visit ashleycourtofbrighton.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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