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Nursing HomeMedicaid

San Jose Nursing Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

406 Sharmain Pl, South Side · San Antonio, TX 7822170 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.7/5

based on 9 Google reviews

5
4
3
2
1
San Jose Nursing Center Nursing Home in San Antonio, TX — Street View
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What this means for your family

The facility has a proven track record of providing deeply compassionate care for residents facing end-of-life or long-term needs. However, families should conduct an in-person inspection to verify the current state of the building's maintenance and cleanliness, as past reviews have noted structural damage and odor issues.

Google Reviews

Google Reviews

9 reviews on Google
Families can expect compassionate care from staff members who have demonstrated deep empathy for long-term residents and their families. However, there are significant concerns regarding the facility's physical infrastructure, including reports of water leaks and structural damage, as well as serious allegations regarding cleanliness and professional communication.

Quality Themes

Tap a score for details
FoodN/AStaff5.0Clean1.0ActivitiesN/AMedsN/AMemoryN/AComms1.0ValueN/A

Strengths

  • Compassionate and caring nursing staff
  • Empatistic care for long-term residents

Concerns

  • Poor facility maintenance and structural damage
  • Unprofessional communication from nursing staff
  • Issues with facility cleanliness and odor

Rating Trends

Tap a year to see what changed

2342.02014(1)3.02016(2)5.02018(3)2.52020(2)5.02021(1)5.02026(1)

Distribution · 10 analyzed

5
6
4
1
3
0
2
1
1
2

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I've heard wonderful things about the compassion and empathy your nursing staff shows to long-term residents; how do you foster that kind of caring environment here?
  • 2What specific steps is the facility taking right now to address building maintenance and ensure the rooms are kept in top condition?
  • 3How does the nursing team communicate important health updates or daily changes to family members to ensure we are always in the loop?
  • 4Could you walk me through your protocols for handling medical emergencies or sudden changes in a resident's condition during the night?
  • 5What kind of daily activities or social programs do you have in place to keep the residents engaged and active?
  • 6What is your current routine for deep cleaning the facility to ensure a fresh and comfortable environment for everyone living here?

Personalized based on this facility's data


Key Review Excerpts

I wish to thank the staff at San Jose Nursing Center for watching over my brother, Jose Andres Gaument. He arrived there in December, 2019 after suffering a debilitating stroke. He was placed in the same room with his wife, who has been there for many years. My brother passed away, Aug. 3, 2021. May he Rest in Peace. I know the work they do is not easy. It takes a very special person to care for patients like my brother and his wife.

Long-term resident's family · 2021★★★★★

Nice staff, caring for thier clients and patients. Only big is the building has major interior damage from building shifting and water leaks.

General reviewer · 2020★★★★

Walk into the facility and it reeks of urine and fecal matter. Wouldn't put my wrost enemy in this facility.

Visitor · 2016☆☆☆☆
Source: 9 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.40hrs
53%
Registered nurses for medical care
Total Nursing
3.07hrs
75%
All nurses + aides combined
Staff Turnover
27%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 14 measures

Medicare Rating
4/ 5
Better Than Avg

7

measures

Worse Than Avg

6

measures

Mixed Results

1

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility73.8%
Worse than Avg
Here
73.8%
US
93.4%
TX
96.9%
Bexar
94.8%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility26.0%
Worse than Avg
Here
26.0%
US
15.4%
TX
9.4%
Bexar
9.8%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility31.9%
Worse than Avg
Here
31.9%
US
19.5%
TX
18.4%
Bexar
21.8%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility2.7%
Better than Avg
Here
2.7%
US
15.3%
TX
14.9%
Bexar
14.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility7.0%
Better than Avg
Here
7.0%
US
19.4%
TX
14.2%
Bexar
17.3%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.8%
Better than Avg
Here
0.8%
US
12.1%
TX
2.5%
Bexar
2.0%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

15deficiencies
Well above state avg (9.1)
8 complaint-triggered

This facility has ongoing compliance issues with families filing complaint reports triggering 8 deficiencies across recent surveys. The most recurring problems involve resident assessment and care planning, building safety issues (blocked exits, room sizes, ventilation), and staff training deficiencies. While the facility corrects identified issues, problems persist across multiple surveys, particularly with assessment documentation and building code violations that required waivers.

Apr 11, 2025Routine
18
0741Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0700Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0758Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0271Potential for harm · PatternCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0604Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0211Minimal · Widespread

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0521Minimal · Widespread

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0912Minimal · PatternCorrected

Environmental Deficiencies

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Apr 11, 2025Complaint
1
0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Jan 30, 2025Complaint
3
0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0729Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.

0943Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

Mar 8, 2024Routine
8
0639Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Maintain 15 months of resident assessments in the resident's active clinical record.

0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0211Minimal · Widespread

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0521Minimal · Widespread

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0912Minimal · PatternCorrected

Environmental Deficiencies

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Dec 20, 2023Complaint
4
0622Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0626Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

0729Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.

Feb 3, 2023Routine
8
0004Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0638Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assure that each resident’s assessment is updated at least once every 3 months.

0640Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0211Minimal · WidespreadCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0521Minimal · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0912Minimal · Pattern

Environmental Deficiencies

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Ownership & Operations

Who Operates This Facility

Owner / Operator

San Antonio Health Service Corporation

Organization Type

for profit

Administrator

MICHAEL A TRIANA

Ownership & Management

Owners

Undisclosed

Ownership Data Not Available · Organization

Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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