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Nursing HomeMedicaid

Samaritan Bethany Home on Eighth

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

24 8th Street Northwest, Lowertown · Rochester, MN 55901128 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 135 Google reviews

5
4
3
2
1
Samaritan Bethany Home on Eighth Nursing Home in Rochester, MN — Street View
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What this means for your family

Samaritan Bethany is highly regarded for its physical environment and effective rehab therapy, making it a strong candidate for short-term recovery. However, families should be proactive during tours by asking specifically about current nurse-to-patient ratios and how the facility manages call-light response times during weekends and evenings, as this remains a recurring concern.

Google Reviews

Google Reviews

135 reviews on Google
Samaritan Bethany Home on Eighth is widely praised for its beautiful, clean facilities and a dedicated staff that many families describe as caring and professional. While the majority of reviews are highly positive, particularly regarding rehab services and the general environment, a recurring minority of reviewers express significant concerns regarding understaffing and slow response times for resident needs. Families should be aware that while many find the care exceptional, some report inconsistent communication and staffing shortages that impact daily resident care.

Quality Themes

Tap a score for details
Food8.0Staff7.0Clean9.0Activities9.0MedsN/AMemory8.0Comms5.0ValueN/A

Strengths

  • Warm, attentive nursing and rehab staff
  • Clean, modern, and well-maintained facility
  • Engaging activities and social environment
  • Strong, effective post-surgery rehab programs

Concerns

  • Chronic understaffing leading to long wait times for call lights (mentioned by 3 reviewers)
  • Inconsistent quality of care and lack of staff attentiveness (mentioned by 3 reviewers)
  • Poor communication from administrative or social work staff (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(3)'18(26)'20(10)'22(10)'24(10)'25(9)

Distribution · 136 analyzed

5
87
4
25
3
13
2
4
1
7

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given that the facility has 128 residents, what is the current protocol for responding to call lights, and how do you ensure timely assistance during peak hours?
  • 2I noticed the facility has a strong reputation for post-surgery rehab; could you share how your nursing team coordinates with the rehab staff to ensure consistent care for residents transitioning from therapy back to their rooms?
  • 3How does your administrative and social work team approach communication with families to ensure we are kept in the loop regarding our loved one's care plan and any changes in their health?
  • 4With a single state violation reported in the last year, what specific steps has the facility taken to address that issue and prevent similar concerns moving forward?
  • 5The reviews highlight a very engaging social environment; could you walk us through a few examples of the most popular activities that help residents build connections with one another?
  • 6How do you ensure that the quality of care remains consistent across all shifts, especially during times when staffing levels might fluctuate?

Personalized based on this facility's data


Key Review Excerpts

Wonderful experience for my 87 year old dad at rehab after knee replacement surgery! I am so in awe of the care he received! Daily care from Physical and Occupational Therapists amazing! CNA's and Nursing Staff seriously do it all!

Rehab patient's family · 2019★★★★★

The facility is lovely but the care she received was beyond belief. The staff was caring, friendly, professional. They communicated well with my mom and I about her progress.

Short-term rehab family member · 2021★★★★★

The facility is grossly understaffed. Out of the staff they do have, only a handful truly care and follow the state guidelines for facility management. Long wait times for call lights.

Family member · 2020☆☆☆☆
Source: 135 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.64hrs
85%
Registered nurses for medical care
Total Nursing
3.77hrs
92%
All nurses + aides combined
Staff Turnover
46%
Lower is better (< 30% = good)
RN Turnover
31%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

8

measures

Worse Than Avg

5

measures

Mixed Results

4

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility6.6%
Better than Avg
Here
6.6%
US
19.5%
MN
12.5%
Olmsted
6.6%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility5.9%
Better than Avg
Here
5.9%
US
15.5%
MN
17.0%
Olmsted
13.1%
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.5%
Better than Avg
Here
1.5%
US
12.1%
MN
4.3%
Olmsted
6.0%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility28.8%
Worse than Avg
Here
28.8%
US
19.4%
MN
24.5%
Olmsted
28.3%
🩺

Residents with a long-term catheter

↓ Lower is better
This Facility6.9%
Worse than Avg
Here
6.9%
US
0.9%
MN
2.1%
Olmsted
5.5%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility18.5%
Mixed vs Avgs
Here
18.5%
US
14.4%
MN
18.6%
Olmsted
16.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility70.6%
Worse than Avg
Here
70.6%
US
79.8%
MN
82.7%
Olmsted
82.6%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility86.6%
Mixed vs Avgs
Here
86.6%
US
81.8%
MN
88.3%
Olmsted
81.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.6%
Better than Avg
Here
0.6%
US
1.6%
MN
1.8%
Olmsted
1.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies
2penalties
Near state avg (8.0)
3 complaint-triggered
$42,502 in fines

Families reported serious concerns that led to 5 complaint inspections, including issues with abuse protection and resident safety supervision. The facility shows recurring problems with fire safety systems (smoke barriers, sprinklers), electrical safety, and resident care including medication management and daily living assistance. While all deficiencies have correction dates, the pattern of repeated fire safety violations across multiple surveys and family-reported safety concerns warrant careful consideration during any visit.

Mar 26, 2026Routine
7
0552Potential for harm · PatternCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0726Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Mar 26, 2026Complaint
1
0732Minimal · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Dec 12, 2024Routine
3
0374Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Mar 14, 2024Complaint
2
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Feb 1, 2024Routine
12
0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0374Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0923Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0770Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide timely, quality laboratory services/tests to meet the needs of residents.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0577Minimal · WidespreadCorrected

Resident Rights Deficiencies

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Federal Penalties

Fine

Mar 14, 2024

$27,555

Payment Denial

Mar 14, 2024

3-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Samaritan Bethany Home on Eighth

Organization Type

nonprofit

Ownership & Management

Key personnel

Berg, KylaW-2 Managing EmployeeKnutson, SusanW-2 Managing EmployeeMiller, BrandonW-2 Managing EmployeeBakken, KirbyOfficer / DirectorBeaulieu, RobertOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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