Saints Joachim & Anne Nursing and Rehab Center
Strong Medicare quality ratings; families often praise effective physical and occupational therapy programs. Still worth an in-person visit.
based on 136 Google reviews

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What this means for your family
This facility has seen significant improvements in cleanliness and physical therapy quality under new administration, making it a strong contender for rehab. However, families must be vigilant; multiple reviewers have reported issues with property theft and slow response times. We strongly recommend visiting frequently and establishing a clear line of communication with a specific staff advocate upon admission.
Google Reviews
Google Reviews
136 reviews on Google“Saints Joachim & Anne Nursing and Rehabilitation Center receives highly polarized feedback, with many families praising the recent facility renovations, clean environment, and dedicated rehabilitation staff. However, there are serious, recurring allegations regarding neglect, understaffing, theft of personal property, and poor communication during medical emergencies. Families considering this facility should weigh the positive reports of physical therapy outcomes against the significant concerns regarding safety and oversight.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy programs
- Clean, well-maintained, and renovated facility
- Warm and attentive nursing and support staff
- Welcoming atmosphere for visitors
Concerns
- Understaffing leading to slow response times and neglect (mentioned by 7 reviewers)
- Theft or loss of resident personal property (mentioned by 4 reviewers)
- Poor communication regarding medical status or emergencies (mentioned by 4 reviewers)
- Unpleasant odors or lack of proper ventilation (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 137 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the facility's size of 200 residents, what specific protocols are in place to ensure consistent communication with families regarding changes in a resident's medical status or health updates?
- 2I noticed the staffing rating is lower than the overall CMS score; how do you manage daily staffing levels to ensure timely responses to call bells and resident needs?
- 3What systems or security measures do you have in place to help residents keep track of their personal belongings and ensure their items remain secure?
- 4I appreciate that your team actively engages with feedback online; how do you incorporate that family input into improving your daily care and medication management processes?
- 5How does your team ensure that the facility maintains a fresh and comfortable environment throughout the day, particularly in common areas?
- 6What kind of daily activities or social programs do you offer to help residents feel connected and engaged within the larger community of 200 residents?
Personalized based on this facility's data
Key Review Excerpts
“The staff is very helpful and kind hearted individuals”
“The facility is beautiful. The staff is very helpful. The program may help him. Highly recommended - I gave it only 4 stars because I believe nothing and no one is perfect.”
“It started it a bit rocky because they are understaffed. However, upon escalation, things turned around. One person in particular, Mr. Jason was exceptional. He really served as their internal patient advocate and he ensured the facility kept their promises.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Saints Joachim & Anne has 34 deficiencies across three surveys, with one family complaint about care planning. The facility shows recurring problems with fire safety systems, emergency preparedness, and care planning that persist across multiple years. While most deficiencies have been corrected, the pattern suggests ongoing challenges in maintaining safety standards and proper resident assessments.
Apr 22, 2025Routine4
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Apr 24, 2023Routine20
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Address patient/client population and determine types of services needed.
Emergency Preparedness Deficiencies
Establish policies and procedures including evacuation.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper power supply for life support equipment.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Egress Deficiencies
Ensure that suites are correctly sub-divided by noncombustible or limited-combustible construction.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Provide family notifications of emergency plan.
Apr 24, 2023Complaint1
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Sep 15, 2020Routine9
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Ownership & Operations
Who Operates This Facility
Saints Joachim & Anne Nursing and Rehab Center
for profit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
136 reviews from families & visitors
Official Website
Visit ssjoachim.org
Medicare data downloads
Original nursing home datasets
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