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Nursing HomeMedicaid

Saint Anne Extended Healthcare

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

1347 West Broadway Street, Winona, MN 55987103 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.7/5

based on 30 Google reviews

5
4
3
2
1
Saint Anne Extended Healthcare Nursing Home in Winona, MN — Street View
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What this means for your family

This facility is highly recommended by families for its warm, attentive staff and robust activity calendar. Because the facility is often referred to as 'Benedictine Living Community' or 'Callista Court', ensure you are touring the specific wing that matches your loved one's care needs.

Google Reviews

Google Reviews

30 reviews on Google
Saint Anne Extended Healthcare (often identified as Benedictine Living Community-Winona/Callista Court) is highly regarded by families for its compassionate, attentive staff and vibrant activity schedule. Residents and families frequently describe the environment as 'home-like' and praise the facility for its cleanliness and the genuine care provided to residents.

Quality Themes

Tap a score for details
Food10.0Staff10.0Clean10.0Activities10.0MedsN/AMemory10.0Comms10.0ValueN/A

Strengths

  • Warm, compassionate, and attentive staff
  • Clean and well-maintained facilities
  • Diverse and engaging activity programs
  • Strong sense of community and family-like atmosphere

Rating Trends

Tap a year to see what changed

2341.02019(1)4.62020(8)5.02021(1)5.02023(14)5.02024(3)5.02025(1)4.72026(3)

Distribution · 31 analyzed

5
26
4
4
3
0
2
0
1
1

How They Respond to Reviews

67%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1It is wonderful to see how much the staff seems to care about the residents; how do you ensure that this warm, family-like atmosphere is maintained as the facility grows?
  • 2I noticed the facility is very well-maintained; what is your routine for keeping the resident living areas and common spaces clean and comfortable?
  • 3With the diverse activity programs mentioned by others, what are some specific examples of how residents stay engaged and social during the week?
  • 4I noticed there were some recent state inspections noted; what specific steps has the team taken to address those findings and improve care standards?
  • 5How does the nursing team handle medical emergencies or changes in health status during the overnight hours?
  • 6Since the management is so responsive to feedback, what is the best way for our family to communicate with you if we have questions about our loved one's care?

Personalized based on this facility's data


Key Review Excerpts

The staff and other residents are like my family. I enjoy the art orientated activities, the outings that are available and the flowers and plants that abound.

Long-term resident · 2023★★★★★

Two things make this place great - First the staff - some of whom have become like extensions of our family, not just caregivers for mom. Second, the facilities - always clean and well kept.

Memory care family member · 2023★★★★★

My mother was recently a resident at Calista Court memory care for 2 + years and I just cannot say enough about the great care she recieved! She got to remain indendent in her own apartment!

Memory care family member · 2023★★★★★
Source: 30 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.81hrs
OK
Registered nurses for medical care
Total Nursing
3.83hrs
94%
All nurses + aides combined
Staff Turnover
51%
Lower is better (< 30% = good)
RN Turnover
52%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

9

measures

Worse Than Avg

6

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility7.7%
Better than Avg
Here
7.7%
US
19.5%
MN
12.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility26.9%
Worse than Avg
Here
26.9%
US
15.3%
MN
21.4%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility21.9%
Worse than Avg
Here
21.9%
US
14.4%
MN
18.6%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility26.0%
Worse than Avg
Here
26.0%
US
19.4%
MN
24.5%
😔

Residents with depression symptoms

↓ Lower is better
This Facility10.1%
Mixed vs Avgs
Here
10.1%
US
12.1%
MN
4.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility98.7%
Better than Avg
Here
98.7%
US
93.4%
MN
97.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility89.2%
Better than Avg
Here
89.2%
US
81.8%
MN
88.3%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility76.4%
Worse than Avg
Here
76.4%
US
79.8%
MN
82.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.6%
Better than Avg
Here
0.6%
US
1.6%
MN
1.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
2penalties
Near state avg (8.0)
4 complaint-triggered
$28,593 in fines

Saint Anne Extended Healthcare has a concerning pattern of recurring safety and care deficiencies, with families filing five complaint reports. The facility repeatedly struggles with fire safety systems, medication management, and infection control across multiple surveys. While most issues show planned correction dates, the persistent recurrence of similar problems—particularly with sprinkler systems, smoke barriers, and pharmaceutical services—suggests ongoing operational challenges that families should carefully consider.

Feb 13, 2025Routine
15
0541Potential for harm · Widespread

Services Deficiencies

Install properly constructed and protected linen or trash chutes.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0374Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0511Potential for harm · WidespreadCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0923Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Nov 4, 2024Complaint
1
0689Actual harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

May 15, 2024Complaint
1
0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Dec 14, 2023Routine
18
0684Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0372Potential for harm · Widespread

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0541Potential for harm · Widespread

Services Deficiencies

Install properly constructed and protected linen or trash chutes.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0374Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0883Potential for harm · PatternCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0293Potential for harm · IsolatedCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

Oct 31, 2023Complaint
2
0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

May 26, 2022Routine
7
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0541Potential for harm · WidespreadCorrected

Services Deficiencies

Install properly constructed and protected linen or trash chutes.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0712Minimal · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

Federal Penalties

Fine

Nov 4, 2024

$10,839

Fine

Dec 14, 2023

$11,918

Ownership & Operations

Who Operates This Facility

Owner / Operator

Saint Anne Extended Healthcare

Organization Type

nonprofit

Chain Affiliation

Chain Name

Benedictine Health System

Chain Size

23 facilities nationwide

Chain avg rating: 2.9/5 · Rank 8 of 22

Ownership & Management

Key personnel

Bittner, DavidOfficer / DirectorBruhn, JenniferOfficer / DirectorDemarais, ThomasOfficer / DirectorErwin, JamesOfficer / DirectorKilkus, PaulOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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