Sadie G. Mays Health & Rehabilitation Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 79 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (14 vs median 5.0)
- High staff turnover (72%)
- High RN turnover (82%)
Bottom 25% in GA · Below recommended RN staffing · Above average staffing · Very high staff turnover · $53,965 in fines
What this means for your family
While the facility offers strong life enrichment programs and some dedicated staff members, the recurring reports of hygiene issues and neglect for bedridden residents are significant red flags. If you choose this facility, you must maintain a daily, in-person presence to ensure your loved one's basic needs are met and to advocate for their care.
Google Reviews
Google Reviews
79 reviews on Google“Sadie G. Mays Health & Rehabilitation Center receives highly polarized reviews, with some families praising the dedicated staff and life enrichment programs, while others report severe neglect and poor hygiene. Recurring complaints focus on a persistent odor of urine, lack of responsiveness from administration, and inconsistent quality of care for bedridden residents. Families considering this facility should be aware of the significant disparity between positive experiences and reports of serious medical neglect.”
Quality Themes
Tap a score for detailsStrengths
- Engaging life enrichment and activity programs
- Professional and helpful admissions team
- Warm and attentive nursing staff (cited in positive reviews)
- Cleanliness and order noted by some long-term families
Concerns
- Persistent odor of urine throughout the facility (mentioned by 7 reviewers)
- Neglect of hygiene and basic care for bedridden patients (mentioned by 8 reviewers)
- Difficulty communicating with staff or reaching the facility by phone (mentioned by 6 reviewers)
- Missing personal belongings and clothing (mentioned by 3 reviewers)
- Rude or dismissive attitude from administrative and nursing staff (mentioned by 6 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 40 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's size of 206 residents, what specific protocols are in place to ensure consistent hygiene and personal care for those who are bedridden?
- 2I noticed some concerns regarding facility maintenance; could you walk me through your daily cleaning schedule and how you manage odor control in common areas and resident rooms?
- 3Communication is very important to our family; what is the most reliable way for us to reach nursing staff or administration if we have urgent questions about our loved one's care?
- 4What measures do you have in place to track and secure residents' personal belongings and clothing to ensure items do not go missing?
- 5I see you have an active life enrichment program; could you tell me more about the specific activities offered that help residents feel engaged and part of a community?
- 6With the current staffing levels, how does your team coordinate to ensure that medication management and daily care needs are met promptly for every resident?
Personalized based on this facility's data
Key Review Excerpts
“Of countless visitations I’ve made to Nursing Homes & Rehab facilities, SADIE G. MAYS ranks HIGHEST in its LIFE ENRICHMENT Program, led by Director, Ms. Stromboli D. Curier.”
“My grandfather spent 4 days at Sadie G. Mays. On his 4th day there I visited him in response to a call home from him saying he was not getting the care he needed. When I arrived there had not yet been an attempt to completely sit him up in his bed.”
“My mother was there for the time Medicare paid and she did no rehabilitation. They discharged her without her oxygen and medication on a Friday afternoon, asking us to pick up her medication the next day.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
8
measures
2
measures
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns with families repeatedly filing complaints that triggered 31 of 49 total deficiencies across multiple surveys. The most recurring problems involve medication management errors, resident rights violations including failure to properly notify families of incidents, and infection control failures. While all deficiencies show correction dates, serious issues persist across time periods, including recent complaints in 2025 about abuse reporting failures and inadequate care planning, suggesting ongoing systemic problems that families should carefully investigate before placement.
Dec 19, 2025Routine6
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Assure the security of all personal funds of residents deposited with the facility.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Jul 2, 2025Complaint9
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Oct 24, 2024Complaint8
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Oct 24, 2024Routine2
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Jun 26, 2024Complaint14
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Nursing and Physician Services Deficiencies
Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Administration Deficiencies
Employ staff that are licensed, certified, or registered in accordance with state laws.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Aug 19, 2022Routine10
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Federal Penalties
Fine
Jun 26, 2024
$53,965
Ownership & Operations
Who Operates This Facility
Sadie G. Mays Health & Rehabilitation Center
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
79 reviews from families & visitors
Official Website
Visit sgmays.org
Medicare data downloads
Original nursing home datasets
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