Ruth M. Smith Center
Limited public data on Ruth M. Smith Center. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 9 Google reviews
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What this means for your family
While some residents find a deep sense of family and excellent activity programming here, recent reviews raise serious alarms regarding high costs and poor food quality. If you choose this facility, closely investigate the current state of the dining program and ask about recent staff turnover rates.
Google Reviews
Google Reviews
9 reviews analyzed“Families should be aware of significant concerns regarding high costs and poor food quality, with one reviewer comparing the meals to prison food. While some residents report feeling like part of a family with excellent staff support, others have noted high staff turnover and inconsistent care.”
Quality Themes
Tap a score for detailsStrengths
- Supportive staff for residents with specific needs
- Engaging activities and outings
- Strong sense of community for some residents
Concerns
- High cost relative to quality of food and amenities
- High staff turnover and inconsistent care quality
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1With such a small, intimate community of 15 residents, how do you ensure that every person gets personalized attention during mealtimes?
- 2We love hearing about the engaging outings you offer; could you tell us more about what a typical week of activities looks like for the residents?
- 3Since the staff is so supportive of residents with specific needs, how do you manage training and consistency for new team members joining the center?
- 4How do you ensure that the quality of care and attention remains steady and consistent across all shifts, including overnight?
- 5In the event of a medical emergency or a sudden change in health, what is the specific protocol for getting help and notifying the family?
- 6We want to make sure the dining experience is something our loved one looks forward to; how much input do residents have in the daily menu and food variety?
Personalized based on this facility's data
Key Review Excerpts
“Everyone at Ruth smith are family to me I am glad to be on my own but part of me never left wish I could visit every day love you guys.”
“I live here and staff is excellent about helping me with my problems and need. They have fun activities and trips”
“This place is STEALING from these poor guys! $2000 per bed. They get less than prison food, a blanket and carpeting from the 70’s and there’s 2 beds per room.”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2019 and 2023, the Ruth M. Smith Center underwent 32 inspections, resulting in 15 clean reports and 52 recorded violations. Documented findings included issues regarding staff training, financial management, updated resident assessments, and fire safety protocols.
Dec 12, 2023Routine
The carbon monoxide detector was located 30 to 40 feet from the boiler room door, failing to meet the required proximity standards.
An unlabeled bar of white hand soap was found on top of a liquid soap dispenser in a common bathroom.
A resident bedroom door had a malfunctioning latch, a missing deadbolt, and a hole in the door.
The facility failed to conduct annual fire drills observed by a fire safety expert within the required timeframe.
Nov 22, 2022Routine
The kitchen refrigerator temperature was 46°F and the basement freezer temperature was 11°F, both exceeding required limits.
Oct 19, 2021RoutineCleanReport
No deficiencies found during this inspection.
Oct 15, 2021Routine
The home had not established or implemented a quality management plan for 2020.
An administrator candidate had not successfully completed the required 100-hour standard training course.
The common bathroom on the second floor lacked a grab bar, hand rail, or assist bar for the shower.
The thermometer in the kitchen freezer was not functional.
The front entrance screen door could not fully open because it struck a raised board on the porch.
Exit signs marking the direction of travel were missing in areas without a direct visual line to exits.
Dec 30, 2020Routine
A medication error involving a resident's oxygen administration was not reported to the Department within the required 24 hours.
A resident's annual medical evaluation was incomplete, lacking an assessment of the resident's ability to self-administer medications.
The facility failed to follow the prescriber's orders regarding the continuous administration of oxygen via nasal cannula.
Oct 28, 2020RoutineCleanReport
No deficiencies found during this inspection.
Mar 24, 2020Routine
The home failed to report a State Police investigation regarding potential drug diversion/theft to the Department within the required 24-hour timeframe.
Resident funds/property were not used for the resident's benefit as a staff member stole medication, resulting in missed doses of Gabapentin.
A resident was subjected to neglect via medication omission because a staff member stole prescribed medication.
Oct 16, 2019Routine
Direct care staff member hired on 6/12/2019 did not have documentation of required fire safety and emergency preparedness orientation in their personnel file.
Direct care staff member hired on 6/12/2019 did not have documentation of required resident rights and abuse reporting orientation in their personnel file.
A box fan was found blocking the egress from the house in the foyer of the front emergency exit.
Ownership & Operations
Who Operates This Facility
Ruth M. Smith Center
nonprofit
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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