Ruth M. Smith Center
Limited public data on Ruth M. Smith Center. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 9 Google reviews
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What this means for your family
While some residents find a sense of family and enjoy the scheduled activities, there are significant red flags regarding the value of the $2000 per bed cost. Families should investigate the current state of the facility's amenities and ask for specific details regarding staff retention and training to address reports of favoritism.
Google Reviews
Google Reviews
9 reviews analyzed“Families should be aware of significant concerns regarding high costs and perceived poor value, with one reviewer noting inadequate food and outdated facilities. While some residents report feeling like family and enjoying activities, there are serious allegations of staff turnover and favoritism.”
Quality Themes
Tap a score for detailsStrengths
- Friendly atmosphere for some residents
- Engaging activities and trips
- Supportive staff for specific resident needs
Concerns
- High cost relative to quality of care and amenities
- High staff turnover and inconsistent care quality
- Staff favoritism and unprofessionalism
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1With such a small, intimate community of 10 residents, how do you ensure that every person receives personalized attention and consistent care from the staff?
- 2We love hearing about the engaging trips and activities offered here; could you tell us more about what a typical week of outings looks like for the residents?
- 3Could you describe the dining experience, specifically regarding how much input residents have in their daily meal selections and nutritional variety?
- 4In the event of a medical emergency during the night, what specific protocols are in place to ensure immediate and professional care?
- 5How does the facility manage staff transitions to ensure that the high level of support and familiarity that residents rely on remains uninterrupted?
- 6Given the specialized care provided here, how do you ensure that the cost of the program is reflected in the quality of amenities and daily services provided to the residents?
Personalized based on this facility's data
Key Review Excerpts
“Everyone at Ruth smith are family to me I am an glad to be on my own but part of me never left wish I could visit every day love you guys.”
“I live here and staff is excellent about helping me with my problems and need. They have fun activities and trips”
“This place is STEALING from these poor guys! $2000 per bed. They get less than prison food, a blanket and carpeting from the 70’s and there’s 2 beds per room.”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2022 and 2025, the Ruth M. Smith Center underwent 31 inspections, resulting in 16 clean reports and 52 recorded violations. Identified issues included inconsistencies in resident contracts, incomplete training for some staff members, and errors regarding financial and incident reporting policies.
Nov 20, 2025Routine
A staff member did not receive required training in the Older Adult Protective Services Act during the 2024 training year.
There was no thermometer present in the standing freezer located in the basement.
A fire drill conducted on 9/22/25 showed an evacuation time of 2 minutes 33 seconds, exceeding the established safe evacuation time of 2 minutes 2 seconds.
Resident #1's most recent medical evaluation was not completed at least annually.
Nov 8, 2024Routine
The home failed to maintain financial transaction records for residents that included withdrawal amounts and current balances.
The home failed to obtain written receipts with resident signatures for multiple cash disbursements and cashed checks.
The home did not provide quarterly itemized financial statements to residents from 1/1/24 to 11/1/24.
Dec 28, 2023Routine
A staff member used a resident's checking account, debit card, and cash to pay for personal items, household bills, and unauthorized checks.
Dec 8, 2022RoutineCleanReport
No deficiencies found during this inspection.
Oct 8, 2021Routine
The home did not have the Pennsylvania Code Chapter 2600 posted in a conspicuous and public place.
The home lacked a carbon monoxide alarm installed for the gas furnace and gas hot water tank in the basement.
The home failed to obtain resident signatures for several cash disbursement receipts for resident #1.
The home lacked a quality management plan policy and had not conducted a quality management meeting for 2020.
Sanitary conditions were inadequate, including a used bandage in a common bathroom and food particles in the kitchen refrigerator.
The first aid kit in the supervisor's office was missing a thermometer, tweezers, and bandages.
Oct 2, 2020OtherCleanReport
No deficiencies found during this inspection.
Nov 7, 2019Routine
Financial transaction records for resident #1 and resident #4 do not indicate their current account balances.
The home failed to obtain a written signature from resident #1 for a $100 cash disbursement made on 6/19/19.
The resident-home contract for resident #2, dated 8/21/17, was not signed by the resident or a home representative.
Hot water temperature in the first floor men's common bathroom sink was measured at 127.5°F, exceeding the 120°F limit.
Multiple items in the kitchen refrigerator/freezer were found stored in unsealed containers.
Jan 16, 2019Routine
A direct care staff person lacks a high school diploma, GED, or active status on the Pennsylvania nurse aide registry.
The sink in bathroom #2 for resident #1 has minimal cold water pressure, failing to meet resident needs.
Ownership & Operations
Who Operates This Facility
Ruth M. Smith Center
nonprofit
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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