Royal Palms Senior Living LLC
Families consistently rate this highly — reviewers highlight exceptional family communication and updates. Schedule a visit to confirm the fit.
based on 31 Google reviews

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What this means for your family
Royal Palms is an excellent choice for families seeking a personalized, home-like environment with exceptional communication from management. However, due to a highly critical report regarding end-of-life care and neglect, it is vital to interview the staff personally and ask about their protocols for monitoring residents and notifying families during emergencies.
Google Reviews
Google Reviews
31 reviews analyzed“Royal Palms Senior Living is highly regarded for its residential, home-like atmosphere and the exceptional communication provided by the owner, Melissa. While most families praise the compassionate care and cleanliness, one extremely serious report of neglect during a resident's passing must be addressed with extreme caution.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional family communication and updates
- Clean, well-maintained, and odor-free environment
- Compassionate and personalized caregiving
- Home-like, non-institutional atmosphere
Concerns
- Serious allegation of neglect and lack of notification regarding death
- Staff behavior/treatment of families
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how much you prioritize keeping families in the loop; how do you typically share daily updates or important news with us?
- 2Since the environment here feels so much more like a home than an institution, what kind of daily activities or social outings do the residents participate in together?
- 3With such a small, intimate community of 13 residents, how do you ensure that each person's specific care plan is personalized and closely monitored?
- 4In the event of a medical emergency or a change in health status during the night, what is your specific protocol for notifying the family immediately?
- 5How do you maintain the high standards of cleanliness and the fresh, comfortable atmosphere that people love about Royal Palms?
- 6What steps does your team take to ensure that communication remains seamless between the caregivers and the family, especially during sensitive transitions?
Personalized based on this facility's data
Key Review Excerpts
“Melissa does a great job calling our family and keeping us posted, which makes us feel at ease.”
“Before moving there she could barely walk and eat. 4 months later she is walking around (no falls since then),eating 3 meals a day and socializing with other people.”
“We are so thrilled that Melissa communicates with our family through calls, texts and pictures. She has been a Godsend to our family.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Royal Palms Senior Living had several Life Safety Code violations identified during a February 2021 inspection, primarily related to fire safety systems, building maintenance, and emergency preparedness. Most of these issues were corrected by March 2021, and no recent enforcement actions were found on record.
May 25, 2022RoutineCleanReport
No deficiencies found during this inspection.
Feb 12, 2021Routine10Report
Life Safety Code (10 violations)
The facility failed to provide the required emergency preparedness and response plan training and conduct drills.
The facility failed to provide a written contract with a fire alarm firm to perform inspections, testing, and system maintenance at least every six months.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to maintain the building free of accumulations of dirt, rubbish, dust, and hazards.
The facility failed to ensure the building was kept in good repair.
The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.
The facility failed to ensure the smoke detectors were to be tested for sensitivity as required. The facility failed to provide all required fire alarm documentation, including as-built installation drawings, operation and maintenance manuals, and a written sequence of operation, must be available for examination by DADS.
The facility failed to ensure the outside areas, grounds, adjacent buildings, and all site features were maintained free of fire or health hazards; and/or failed to ensure that water would drain away from the facility to prevent standing water near the building.
The facility failed to ensure an annual inspection was conducted by the local fire marshal.
The facility failed to provide an initial gas pressure test of the gas lines from the meter; and/or failed to ensure additional gas pressure tests were performed when gas service was interrupted; and/or that all gas heating systems were documented
Ownership & Operations
Who Operates This Facility
Royal Palms Senior Living LLC
for profit
MELISSA PECHIANU
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
31 reviews from families & visitors
Official Website
Visit conroeseniorliving.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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