Public Google reviewers rate this highly and often mention exceptional family communication and updates. Schedule a visit to confirm the fit.
based on 32 Google reviews

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Public Google reviewers rate Royal Palms Senior Living LLC highly. Reviewers highlight: exceptional family communication and updates, clean, well-maintained, and odor-free environment. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Royal Palms Senior Living is highly regarded for its residential, home-like atmosphere and the exceptional communication provided by the owner, Melissa. While most families praise the compassionate care and cleanliness, one extremely serious report of neglect during a resident's passing must be addressed with extreme caution.
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Key Review Excerpts
“Melissa does a great job calling our family and keeping us posted, which makes us feel at ease.”
“Before moving there she could barely walk and eat. 4 months later she is walking around (no falls since then),eating 3 meals a day and socializing with other people.”
“We are so thrilled that Melissa communicates with our family through calls, texts and pictures. She has been a Godsend to our family.”
Source: Texas Health & Human Services Commission
Key Findings
Royal Palms Senior Living had several Life Safety Code violations identified during a February 2021 inspection, primarily related to fire safety systems, building maintenance, and emergency preparedness. Most of these issues were corrected by March 2021, and no recent enforcement actions were found on record.
No deficiencies are reported in this inspection record.
Life Safety Code (10 violations)
The facility failed to provide a written contract with a fire alarm firm to perform inspections, testing, and system maintenance at least every six months.
The facility failed to provide an initial gas pressure test of the gas lines from the meter; and/or failed to ensure additional gas pressure tests were performed when gas service was interrupted; and/or that all gas heating systems were documented
The facility failed to ensure the building was kept in good repair.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to provide the required emergency preparedness and response plan training and conduct drills.
The facility failed to maintain the building free of accumulations of dirt, rubbish, dust, and hazards.
The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.
The facility failed to ensure the smoke detectors were to be tested for sensitivity as required. The facility failed to provide all required fire alarm documentation, including as-built installation drawings, operation and maintenance manuals, and a written sequence of operation, must be available for examination by DADS.
The facility failed to ensure the outside areas, grounds, adjacent buildings, and all site features were maintained free of fire or health hazards; and/or failed to ensure that water would drain away from the facility to prevent standing water near the building.
The facility failed to ensure an annual inspection was conducted by the local fire marshal.
Royal Palms Senior Living LLC
for profit
MELISSA PECHIANU
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TX HHSC — View Official Record
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