Nursing HomeMedicaid

Royal of Fairhaven Nursing Center

A middle-range Medicare rating. Review each component and visit in person before deciding.

184 Main Street, Fairhaven, MA 02719|107 beds|Licensed & active

3/5

Medicare

Inspection

Quality

Staffing

Google rating

3.6/5

based on 39 Google reviews

(508) 997-3193 Directions Website

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3flags

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Public Medicare Flags to Review

These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.

Low staffing rating (2/5 stars)
1 Medicare penalty on record
Staff turnover reported at 53%

Source: Medicare data

What this means for your family

Royal of Fairhaven Nursing Center has a middle-range Medicare overall rating. Strengths include effective rehabilitation therapy programs. Some reviewers note concerns about serious allegations of neglect resulting in patient harm or death (mentioned by 4 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.

Google Reviews

40 public Google reviews available

The Royal of Fairhaven receives highly polarized feedback, with many families praising the facility for its attentive nursing staff, effective rehabilitation programs, and clean environment. However, there are serious, recurring allegations of neglect, poor communication during medical emergencies, and instances where residents were left unattended for extended periods. Families considering this facility should weigh the positive experiences of rehab patients against the severe concerns raised regarding basic care standards and administrative transparency.

Quality Themes

Tap a score for details

Strengths

Effective rehabilitation therapy programs
Attentive and caring nursing staff
Clean and well-maintained facility interior
Responsive management and office staff

Concerns

Serious allegations of neglect resulting in patient harm or death (mentioned by 4 reviewers)
Poor communication regarding resident health status and emergencies (mentioned by 2 reviewers)
Staff responsiveness and ignoring resident needs (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 40 analyzed

How They Respond to Reviews

3%response rate

This facility rarely responds to reviews.

Questions for Your Tour

1Given that rehabilitation is a noted strength here, how do you integrate those therapy programs into the daily routines of long-term residents?
2Could you walk me through your specific protocol for communicating with families when there is a change in a resident's health status or an urgent medical situation?
3With four recent state violations on record, what specific steps has the facility taken to address those concerns and improve the quality of care?
4How do you ensure that staff members remain attentive and responsive to individual resident needs throughout all shifts, especially during busy periods?
5What opportunities are available for residents to engage in social activities and maintain a sense of community within the facility?
6How do you ensure that families feel heard and supported if they have concerns about their loved one's safety or well-being?

Personalized based on this facility's data

Key Review Excerpts

“My Dad was in the dementia unit on the 2nd Floor. I can honestly say I never once had to worry if he was being taken care of the way I would have wanted him to be.”

Memory care family member · 2026★★★★★

“My brother David was at the Royal in August. I am so thankful to everyone that works there. My brother did really good while he was there. They kept him busy with activities and sitting outside on that beautiful front porch”

Long-term resident's family · 2023★★★★★

Source: 40 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

0.44hrs

59%

Registered nurses for medical care

Total Nursing

3.55hrs

87%

All nurses + aides combined

Staff Turnover

53%

Lower is better (< 30% = good)

RN Turnover

44%

Lower is better (< 30% = good)

Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

2/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents needing more daily help over time

↓ Lower is better

This Facility31.2%

Worse than Avg

Here

31.2%

14.4%

16.9%

Bristol

20.7%

Residents vaccinated for pneumonia

↑ Higher is better

This Facility99.6%

Better than Avg

Here

99.6%

93.4%

92.4%

Bristol

91.3%

Residents with depression symptoms

↓ Lower is better

This Facility19.7%

Worse than Avg

Here

19.7%

12.1%

13.7%

Bristol

11.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility26.5%

Worse than Avg

Here

26.5%

19.5%

19.4%

Bristol

19.6%

Residents on antipsychotic medication

↓ Lower is better

This Facility14.7%

Better than Avg

Here

14.7%

15.5%

21.3%

Bristol

17.3%

Residents vaccinated for the flu

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

95.5%

94.8%

Bristol

93.5%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility90.3%

Better than Avg

Here

90.3%

81.8%

77.6%

Bristol

76.9%

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility82.6%

Better than Avg

Here

82.6%

79.8%

77.7%

Bristol

71.2%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.6%

Better than Avg

Here

0.6%

1.6%

1.3%

Bristol

1.0%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

18findings in history

1penalty

Latest survey: 4 · well below MA avg (8.9)

3 complaint-triggered findings

$8,648 in fines

Families have filed complaints that triggered inspections, resulting in deficiencies around care planning and safety supervision that were corrected. The facility shows recurring issues across multiple surveys in care planning and treatment, food service quality, and resident rights. While all deficiencies appear to have been addressed with correction dates, the pattern of repeated problems in core care areas suggests families should carefully evaluate current conditions during visits.

Mar 3, 2025Routine4 findings

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0679Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0804Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Jan 9, 2024Routine2 findings

0761Potential for harm · WidespreadCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0041Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

Sep 27, 2023Complaint3 findings

0656Actual harm · IsolatedResolved (past non-compliance)

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689Actual harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Nov 3, 2021Routine9 findings

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0805Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Federal Penalties

Fine

Sep 27, 2023

$8,648

Ownership & Operations

Who Operates This Facility

Owner / Operator

Royal of Fairhaven Nursing Center

Organization Type

for profit

Chain Affiliation

Chain Name

Royal Health Group

Chain Size

12 facilities nationwide

Chain avg rating: 3.3/5 · Rank 6 of 12

Ownership & Management

Owners

Mamary, James

Owner

100%

Key personnel

Celorier, KristieW-2 Managing Employee

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(508) 997-3193

royalhealthgroup.com

184 Main Street

Fairhaven, MA 02719

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

39 reviews from families & visitors

Official Website

Visit royalhealthgroup.com

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.