A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 101 Google reviews

Email Royal Cape Cod Nursing & Rehabilitation Center to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Royal Cape Cod Nursing & Rehabilitation Center has a middle-range Medicare overall rating. Strengths include clean, well-maintained facility with scenic views. Some reviewers note concerns about understaffing leading to poor responsiveness and hygiene issues (mentioned by 3 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Royal Cape Cod Nursing & Rehabilitation Center receives high praise for its clean, homelike environment and stunning bay views, with many families highlighting the compassionate and attentive nursing and rehab staff. While the majority of reviews are overwhelmingly positive, a small subset of critical feedback points to serious concerns regarding staffing levels, responsiveness, and basic hygiene standards during specific stays.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 104 analyzed
Personalized based on this facility's data
Key Review Excerpts
“The nurses, the cna's, and everyone work very hard to please every patient. The physical therapy was aces!! They really made the difference to help get my wife better & stronger to be able to come home.”
“The staff on unit 3 was nothing short of amazing starting from the unit manager Jillian, the nurses Stacey, Danté, Karen, Lisa, Chelsea , the CNAs Trey, Sherri, Rachel, Cynthia, Jeff, Cece, Sandra, the PT and OT staff Sue and Chris to name a few.”
“Spent two weeks here. They did not schedule transport for follow up appointment with surgeon, I didn’t get my sheets changed, not did I get a shower. The food was inedible. Staff was nice and tried hard but are overworked.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed complaints about this facility, including issues with medication management and physician oversight that appeared in both 2025 complaint investigations. The facility shows recurring problems with medication management, care planning, and safety supervision across multiple surveys from 2021-2025. While most deficiencies have correction dates, the pattern of repeated medication errors and the recent complaint-triggered findings suggest ongoing quality concerns families should investigate thoroughly before deciding.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nursing and Physician Services Deficiencies
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Emergency Preparedness Deficiencies
Address patient/client population and determine types of services needed.
Emergency Preparedness Deficiencies
Establish policies and procedures including evacuation.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Federal Penalties
Fine
Apr 1, 2025
$9,004
Royal Cape Cod Nursing & Rehabilitation Center
for profit
Royal Health Group
12 facilities nationwide
Chain avg rating: 3.3/5 · Rank 3 of 12
Owners
Mamary, James
Owner
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
101 reviews from families & visitors
Official Website
Visit royalhealthgroup.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Bourne Manor Extended Care Facility
2.1 miNursing Home · Bourne, MA
Cape Heritage Rehabilitation & Health Care Center
5.0 miNursing Home · Sandwich, MA
Tremont Rehabilitation & Skilled Care Center
6.2 miNursing Home · Wareham, MA
Royal Megansett Nursing & Rehabilitation
7.2 miNursing Home · N Falmouth, MA
Sippican Rehabilitation and Healthcare Center
8.9 miNursing Home · Marion, MA