Rotary Senior Living
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 52 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- High staff turnover (55%)
- High RN turnover (100%)
Below average in IA · Meets national RN staffing standard · $56,092 in fines · Zero deficiencies (last inspection)
What this means for your family
Rotary Senior Living is well-regarded for its friendly staff and clean environment, making it a strong candidate for long-term care. However, because some reviewers have noted inconsistencies in housekeeping, we recommend asking specifically about cleaning schedules and how the facility ensures consistent care quality across all shifts.
Google Reviews
Google Reviews
52 reviews on Google“Rotary Senior Living generally receives positive feedback from families who appreciate the friendly, attentive staff and the well-maintained condition of the facility. While most reviewers express satisfaction with the care provided to their loved ones, a small number of critical reviews mention concerns regarding housekeeping standards and inconsistent care quality.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and attentive staff
- Well-maintained facility
- Positive environment for residents
Concerns
- Inconsistent housekeeping standards (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 56 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With 46 residents here, how does the team ensure that personal living spaces and common areas receive consistent, thorough cleaning throughout the week?
- 2Given the recent state inspection findings, what specific steps has the facility taken to improve health and safety protocols for residents?
- 3I’ve read such wonderful things about your staff being friendly and attentive; how do you maintain that level of engagement during busy shifts?
- 4Could you walk me through the daily activity schedule and how you tailor those programs to keep residents active and connected?
- 5In the event of a medical emergency, what is your protocol for coordinating care with local hospitals and keeping family members informed?
- 6Since you have a 3-star staffing rating, how do you manage your daily staffing levels to ensure every resident gets the attention they need?
Personalized based on this facility's data
Key Review Excerpts
“My mother is in south memory care and we’ve been pleased with the staff and the care she’s been given.”
“Nice facility and residents are happy with the care they receive. Always clean and residents appear well taken care of.”
“Thank you for helping my mom clean out her closet for her new clothes and marking everything I've been sending her before I can be there in person.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints triggering 9 deficiencies, including concerns about abuse reporting, treatment and care quality, and nursing coverage. The facility shows recurring issues with resident rights, care standards, and medication management across surveys from 2023-2025. While all violations have correction dates, the pattern of repeated problems in core care areas and ongoing family complaints suggests persistent quality concerns that warrant careful evaluation during visits.
Mar 17, 2026Complaint3
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Feb 19, 2025Complaint3
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jul 18, 2024Routine7
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Jul 18, 2024Complaint2
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Apr 11, 2024Complaint1
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Aug 3, 2023Routine12
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Federal Penalties
Fine
Mar 17, 2026
$65,036
State Inspection History
State Inspections
Source: Iowa Dept. of Inspections, Appeals & Licensing
Apr 23, 2026ComplaintClean
Fed violations: 0, State violations: 0
Mar 17, 2026ComplaintClean
Fed violations: 3, State violations: 2
Dec 23, 2025OtherClean
Fed violations: 0, State violations: 0
Jun 12, 2025InspectionClean
Fed violations: 0, State violations: 0
Apr 3, 2025ComplaintClean
Fed violations: 0, State violations: 0
Feb 19, 2025ComplaintClean
Fed violations: 3, State violations: 2
Nov 13, 2024OtherClean
Fed violations: 0, State violations: 0
Aug 5, 2024InspectionClean
Fed violations: 0, State violations: 0
Ownership & Operations
Who Operates This Facility
Rotary Senior Living
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
52 reviews from families & visitors
Official Website
Visit accura.healthcare
Medicare data downloads
Original nursing home datasets
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