Clarion Wellness and Rehabilitation Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 36 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (10 vs median 5)
- High RN turnover (75%)
Bottom 25% in IA · Critically understaffed (RN) · Worst in THE ENSIGN GROUP chain · $24,174 in fines
What this means for your family
This facility's therapy department is highly praised, making it a potential candidate for short-term rehab. However, the recurring reports of neglect and poor hygiene are concerning; we strongly recommend conducting an unannounced visit to observe staff responsiveness and cleanliness firsthand before committing.
Google Reviews
Google Reviews
36 reviews on Google“Clarion Wellness and Rehabilitation Center receives polarized feedback, with a significant number of recent five-star reviews praising the facility's home-like atmosphere and therapy department. However, negative reports from family members highlight serious concerns regarding inadequate patient care, hygiene, and poor food quality. Prospective families should weigh the high praise for therapy services against specific complaints about staff responsiveness and cleanliness.”
Quality Themes
Tap a score for detailsStrengths
- Highly regarded rehabilitation therapy department
- Welcoming, home-like environment
- Staff frequently described as friendly and smiling
Concerns
- Inadequate patient care and staff responsiveness (mentioned by 3 reviewers)
- Poor quality of food (mentioned by 2 reviewers)
- Hygiene and sanitation issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 43 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard such wonderful things about the rehabilitation therapy department here; could you tell us more about how that team works with residents?
- 2The staff seems so friendly and welcoming in the reviews, but how do you ensure that same level of responsiveness and communication is maintained during busy shifts?
- 3Could you walk us through the daily dining experience and how the menu is planned to ensure everyone enjoys their meals?
- 4What specific protocols do you have in place for managing hygiene and sanitation throughout the facility to keep the environment pristine?
- 5In the event of a medical emergency after hours, what is the immediate process for getting a doctor or specialized care to a resident?
- 6What kind of daily activities or social outings are available to help residents stay engaged and feel part of a community?
Personalized based on this facility's data
Key Review Excerpts
“CNAs have attitudes when they have to clean up a mess that they could have avoided by helping my mom to the bathroom. They say the have to go get help but come back 2 hours later to help her get to the bathroom.”
“If you are looking for a place that feels like home, the staff makes the residents feel like family and everyone is greeted by name, then this is the place for your Loved One… and there is an Incredible Top Notch Therapy Department who goes above and beyond for your loved ones.”
“They treated my mom terrible and didn't take care of her and there food is really nasty”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
8
measures
5
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has serious concerns with families filing 13 formal complaints, including recent issues with medication errors and nursing staffing that have recurred across multiple years. The most frequent problems involve medication management, resident rights violations, and care planning failures. While the facility reports correcting all identified deficiencies, the pattern of repeated medication errors and persistent complaints about basic care quality suggests ongoing systemic issues that warrant careful consideration before placement.
Nov 25, 2025Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Aug 28, 2025Routine11
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Jul 9, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Feb 11, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Oct 17, 2024Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Oct 17, 2024Routine13
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Federal Penalties
Fine
Oct 17, 2024
$24,174
State Inspection History
State Inspections
Source: Iowa Dept. of Inspections, Appeals & Licensing
Dec 30, 2025ComplaintClean
Fed violations: 0, State violations: 0
Nov 25, 2025ComplaintClean
Fed violations: 1, State violations: 0
Nov 4, 2025InspectionClean
Fed violations: 0, State violations: 0
Aug 28, 2025InspectionClean
Fed violations: 7, State violations: 1
Jul 29, 2025ComplaintClean
Fed violations: 0, State violations: 0
Jul 9, 2025ComplaintClean
Fed violations: 2, State violations: 0
Mar 10, 2025OtherClean
Fed violations: 0, State violations: 0
Feb 11, 2025OtherClean
Fed violations: 1, State violations: 0
Ownership & Operations
Who Operates This Facility
Clarion Wellness and Rehabilitation Center
for profit
Chain Affiliation
The Ensign Group
342 facilities nationwide
Chain avg rating: 3.2/5 · Rank 316 of 328 (Worst)
Ownership & Management
Owners
Port, Barry
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
36 reviews from families & visitors
Official Website
Visit clarionwellness.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.