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Clarion Wellness and Rehabilitation Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

110 13th Avenue Sw, Clarion, IA 5052576 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.5/5

based on 36 Google reviews

5
4
3
2
1
Clarion Wellness and Rehabilitation Center Nursing Home in Clarion, IA — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (10 vs median 5)
  • High RN turnover (75%)

Bottom 25% in IA · Critically understaffed (RN) · Worst in THE ENSIGN GROUP chain · $24,174 in fines

Source: Medicare data

What this means for your family

This facility's therapy department is highly praised, making it a potential candidate for short-term rehab. However, the recurring reports of neglect and poor hygiene are concerning; we strongly recommend conducting an unannounced visit to observe staff responsiveness and cleanliness firsthand before committing.

Google Reviews

Google Reviews

36 reviews on Google
Clarion Wellness and Rehabilitation Center receives polarized feedback, with a significant number of recent five-star reviews praising the facility's home-like atmosphere and therapy department. However, negative reports from family members highlight serious concerns regarding inadequate patient care, hygiene, and poor food quality. Prospective families should weigh the high praise for therapy services against specific complaints about staff responsiveness and cleanliness.

Quality Themes

Tap a score for details
Food3.0Staff7.0Clean5.0ActivitiesN/AMedsN/AMemoryN/AComms4.0ValueN/A

Strengths

  • Highly regarded rehabilitation therapy department
  • Welcoming, home-like environment
  • Staff frequently described as friendly and smiling

Concerns

  • Inadequate patient care and staff responsiveness (mentioned by 3 reviewers)
  • Poor quality of food (mentioned by 2 reviewers)
  • Hygiene and sanitation issues (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.72018(3)5.02020(13)5.02021(1)1.02022(4)4.92025(21)5.02026(1)

Distribution · 43 analyzed

5
36
4
2
3
0
2
0
1
5
19 reviews posted between Dec 10, 2025Dec 11, 2025 · 17 were 5-star

How They Respond to Reviews

27%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard such wonderful things about the rehabilitation therapy department here; could you tell us more about how that team works with residents?
  • 2The staff seems so friendly and welcoming in the reviews, but how do you ensure that same level of responsiveness and communication is maintained during busy shifts?
  • 3Could you walk us through the daily dining experience and how the menu is planned to ensure everyone enjoys their meals?
  • 4What specific protocols do you have in place for managing hygiene and sanitation throughout the facility to keep the environment pristine?
  • 5In the event of a medical emergency after hours, what is the immediate process for getting a doctor or specialized care to a resident?
  • 6What kind of daily activities or social outings are available to help residents stay engaged and feel part of a community?

Personalized based on this facility's data


Key Review Excerpts

CNAs have attitudes when they have to clean up a mess that they could have avoided by helping my mom to the bathroom. They say the have to go get help but come back 2 hours later to help her get to the bathroom.

Long-term resident's family · 2022☆☆☆☆

If you are looking for a place that feels like home, the staff makes the residents feel like family and everyone is greeted by name, then this is the place for your Loved One… and there is an Incredible Top Notch Therapy Department who goes above and beyond for your loved ones.

General visitor/family · 2025★★★★★

They treated my mom terrible and didn't take care of her and there food is really nasty

Long-term resident's family · 2022☆☆☆☆
Source: 36 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.38hrs
50%
Registered nurses for medical care
Total Nursing
3.13hrs
76%
All nurses + aides combined
Staff Turnover
47%
Lower is better (< 30% = good)
RN Turnover
71%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
4/ 5
Better Than Avg

8

measures

Worse Than Avg

5

measures

Mixed Results

3

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility41.7%
Worse than Avg
Here
41.7%
US
12.1%
IA
4.1%
Wright
4.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility39.3%
Worse than Avg
Here
39.3%
US
19.5%
IA
20.7%
Wright
14.8%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility11.7%
Better than Avg
Here
11.7%
US
15.5%
IA
19.4%
Wright
18.1%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility15.5%
Mixed vs Avgs
Here
15.5%
US
15.3%
IA
17.5%
Wright
23.0%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility97.9%
Better than Avg
Here
97.9%
US
93.4%
IA
93.9%
Wright
92.2%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility6.5%
Worse than Avg
Here
6.5%
US
5.3%
IA
4.9%
Wright
2.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility90.2%
Better than Avg
Here
90.2%
US
81.8%
IA
84.1%
Wright
83.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
IA
2.0%
Wright
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
1penalties
Well above state avg (6.2)
13 complaint-triggered
$24,174 in fines

This facility has serious concerns with families filing 13 formal complaints, including recent issues with medication errors and nursing staffing that have recurred across multiple years. The most frequent problems involve medication management, resident rights violations, and care planning failures. While the facility reports correcting all identified deficiencies, the pattern of repeated medication errors and persistent complaints about basic care quality suggests ongoing systemic issues that warrant careful consideration before placement.

Nov 25, 2025Complaint
1
0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Aug 28, 2025Routine
11
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0223Potential for harm · PatternCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0865Potential for harm · IsolatedCorrected

Administration Deficiencies

Have a plan that describes the process for conducting QAPI and QAA activities.

0868Potential for harm · IsolatedCorrected

Administration Deficiencies

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0753Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have restrictions on the use of highly flammable decorations.

Jul 9, 2025Complaint
2
0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0725Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Feb 11, 2025Complaint
1
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Oct 17, 2024Complaint
1
0760Immediate jeopardy · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Oct 17, 2024Routine
13
0609Immediate jeopardy · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Immediate jeopardy · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0600Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0222Potential for harm · WidespreadCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0347Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly provide smoke detection systems in areas open to corridors.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0943Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0803Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

Federal Penalties

Fine

Oct 17, 2024

$24,174

State Inspection History

State Inspections

Source: Iowa Dept. of Inspections, Appeals & Licensing

10total
25deficiencies
Dec 30, 2025Complaint
Clean

Fed violations: 0, State violations: 0

Nov 25, 2025Complaint
Clean

Fed violations: 1, State violations: 0

Nov 4, 2025Inspection
Clean

Fed violations: 0, State violations: 0

Aug 28, 2025Inspection
Clean

Fed violations: 7, State violations: 1

Jul 29, 2025Complaint
Clean

Fed violations: 0, State violations: 0

Jul 9, 2025Complaint
Clean

Fed violations: 2, State violations: 0

Mar 10, 2025Other
Clean

Fed violations: 0, State violations: 0

Feb 11, 2025Other
Clean

Fed violations: 1, State violations: 0

Ownership & Operations

Who Operates This Facility

Owner / Operator

Clarion Wellness and Rehabilitation Center

Organization Type

for profit

Chain Affiliation

Chain Name

The Ensign Group

Chain Size

342 facilities nationwide

Chain avg rating: 3.2/5 · Rank 316 of 328 (Worst)

Ownership & Management

Owners

Port, Barry

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Burnam, SoonManaging Control - Governing BodyCozzens, SpencerManaging Control - Governing BodySmith, DustinManaging Control - Governing BodyJorgensen, DavidOfficer / DirectorBurnam, SoonOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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