Rosewood Healthcare and Rehabilitation Center
Strong Medicare quality ratings; families often praise friendly and helpful front desk staff. Still worth an in-person visit.
based on 111 Google reviews
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What this means for your family
While some families report positive interactions with nursing staff, the facility has a recurring pattern of serious hygiene and maintenance complaints. We strongly recommend that you visit unannounced to check for cleanliness and staffing levels, and ask specifically about their protocols for resident hygiene and personal property security.
Google Reviews
Google Reviews
111 reviews on Google“Rosewood Healthcare and Rehabilitation Center receives highly polarized feedback, with some families praising the front desk and nursing staff for their kindness, while others report severe neglect and poor facility conditions. Common complaints include hygiene issues like odors and pests, staffing shortages, and difficulties in communication. Families considering this facility should be aware of the stark contrast between positive experiences and reports of substandard care.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and helpful front desk staff
- Some dedicated and compassionate nursing personnel
- Convenient digital check-in process
- Welcoming atmosphere during holiday events
Concerns
- Facility cleanliness and sanitation (urine odors, pests, dirty floors) (mentioned by 6 reviewers)
- Staffing shortages and slow response times (mentioned by 5 reviewers)
- Difficulty reaching staff via phone (mentioned by 4 reviewers)
- Lost or stolen personal belongings (mentioned by 4 reviewers)
- Inadequate hygiene/bathing for residents (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 89 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard great things about how welcoming the front desk staff is; how do you ensure that same friendly energy carries through to the care provided in the resident rooms?
- 2What specific protocols do you have in place for daily cleaning and sanitation to ensure the facility stays fresh and comfortable for all residents?
- 3How does the nursing team manage medication schedules and ensure that response times to call lights remain quick, even during busy shifts?
- 4We would love to know more about the dining experience—how is the menu planned and how do you ensure meal service is consistent and high-quality?
- 5What is the process for tracking and securing residents' personal belongings to prevent anything from getting lost or misplaced?
- 6Could you tell us about the different social activities or holiday events you host to help residents stay engaged with the community?
Personalized based on this facility's data
Key Review Excerpts
“This place is absolutely gross (I wouldn’t put my dog here). Lazy, lazy staff that don’t like to get residents out of bed ( now my family member has a pressure injury).”
“I have seen the way nurses and rehab personnel treated my brother with respect and compassion. This is the second time my brother have been at Rosewood.”
“The facility was easy to find, clean, and the staff very friendly and helpful. There was security in place for getting in and out. Checking in by kiosk was convenient.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
1
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Rosewood Healthcare shows a concerning pattern with 10 deficiencies across three recent surveys, with recurring issues in care planning and resident medication rights appearing multiple times. The facility has struggled with resident assessments, care plan development, and allowing appropriate self-medication, with some problems persisting across different survey periods. While all deficiencies were reportedly corrected, the repetition of similar care planning issues suggests ongoing challenges in these fundamental areas.
Dec 11, 2025Routine2
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 22, 2024Routine4
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
May 11, 2023Routine4
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Ownership & Operations
Who Operates This Facility
Rosewood Healthcare and Rehabilitation Center
for profit
Chain Affiliation
Benjamin Landa
49 facilities nationwide
Chain avg rating: 3.2/5 · Rank 12 of 54
Ownership & Management
Owners
Rosewood Manor Operating Holdings LLC
Owner · Organization
Flnho Capital Group LLC
Owner (parent company) · Organization
Fischel, Mayer
Owner (parent company)
Varghese, Mathew
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
111 reviews from families & visitors
Official Website
Visit gulfvalor-rehab.com
Medicare data downloads
Original nursing home datasets
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