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Assisted Living

Rose of Council Bluffs

Limited public data on Rose of Council Bluffs. Call, tour, and ask to meet current residents' families — your own impression matters most.

2306 Sherwood Drive, Council Bluffs, IA 51503152 bedsLicensed & Active
Google rating
3.8/5

based on 20 Google reviews

5
4
3
2
1

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What this means for your family

The Rose of Council Bluffs offers a welcoming, community-focused environment that many long-term residents enjoy. However, families should be aware of recurring infrastructure issues, specifically with heating and water, and should verify current management responsiveness before committing, as communication has been a noted point of frustration.

Google Reviews

Google Reviews

20 reviews on Google
The Rose of Council Bluffs receives mixed feedback, with long-term residents often praising the friendly community atmosphere and the leadership of the administrator. However, families and residents have raised significant concerns regarding recurring infrastructure failures, specifically issues with heating and water service, as well as inconsistent food quality and difficulties in reaching management by phone.

Quality Themes

Tap a score for details
Food5.0Staff8.0CleanN/AActivities9.0MedsN/AMemoryN/AComms3.0Value7.0

Strengths

  • Friendly and welcoming community atmosphere
  • Strong, long-term leadership from the administrator
  • Residents feel safe and secure
  • Active social environment for those who choose to participate

Concerns

  • Recurring infrastructure issues (heating and water outages) (mentioned by 2 reviewers)
  • Difficulty contacting management or staff via phone (mentioned by 2 reviewers)
  • Inconsistent or poor food quality (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.0'16(1)4.51.0'21(1)3.54.0'23(1)2.64.0'25(1)4.0'26(9)

Distribution · 22 analyzed

5
9
4
5
3
2
2
0
1
6

How They Respond to Reviews

5%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard such wonderful things about the long-term leadership here; how does the administrator work with families to ensure everyone feels welcome?
  • 2What steps are currently being taken to ensure the heating and water systems are reliable and well-maintained for the residents?
  • 3If we have a quick question or an update for a loved one, what is the best way to reach the management team to ensure we get a timely response?
  • 4Could you tell us more about the social calendar and how a new resident can get involved in the community activities?
  • 5How does the dining team work to ensure there is consistent, high-quality meal variety for the residents every day?
  • 6In the event of a medical emergency during the night, what is the specific protocol for getting care to a resident?

Personalized based on this facility's data


Key Review Excerpts

The staff, fantastic. The meals are great, hit &miss once in a while, but I would say good. We have a lot of activities. If you want to join in it is up to you.

Long-term resident · 2024★★★★★

My mother is approaching her 3 year anniversary at The Rose and is happier now than she has been in a very long time. She has made some of the best friends she could have ever asked for.

Resident's family member · 2025★★★★

I am very happy here at The Rose. Only complaint is that the food is awful. Really awful! I cook for myself in my own apartment.

Resident · 2022☆☆☆☆
Source: 20 Google reviews

State Inspection History

State Inspections

Source: Iowa Dept. of Inspections, Appeals & Licensing

10total
8deficiencies
Jan 23, 2025Complaint
Clean

Fed violations: 0, State violations: 0

Jul 1, 2024Inspection
Clean

Fed violations: 0, State violations: 0

Mar 31, 2022Inspection
Clean

Fed violations: 0, State violations: 2

Oct 16, 2019Inspection
Clean

Fed violations: 0, State violations: 1

Sep 19, 2018Complaint
Clean

Fed violations: 0, State violations: 0

Aug 28, 2018Complaint
Clean

Fed violations: 0, State violations: 0

Feb 20, 2018Complaint
Clean

Fed violations: 0, State violations: 0

Dec 28, 2017Complaint
Clean

Fed violations: 0, State violations: 3

Contact

References & Resources

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