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Assisted Living

Rose Hill Retirement Community

Limited public data on Rose Hill Retirement Community. Call, tour, and ask to meet current residents' families — your own impression matters most.

120 Fleming Avenue, Marion, NC 2875287 bedsLicensed & Active
Source: NC DHSR — view official record
Google rating
3.5/5

based on 8 Google reviews

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What this means for your family

This facility is an excellent choice for families seeking high standards of cleanliness and deeply compassionate nursing care, especially for residents with dementia. However, you may want to visit during mealtime to personally verify the food quality, as recent feedback has been inconsistent.

Google Reviews

Google Reviews

8 reviews analyzed
Rose Hill Retirement Community is highly regarded for its exceptional nursing staff and cleanliness, with families specifically praising the compassionate, grandparent-like care provided to residents. While some recent feedback mentions poor food quality, long-term residents have benefited from the facility's ability to adapt to changing medical and dementia-related needs.

Quality Themes

Tap a score for details
Food5.0Staff10.0Clean10.0ActivitiesN/AMedsN/AMemory10.0CommsN/AValueN/A

Strengths

  • Compassionate and loving nursing staff
  • Extremely clean and well-maintained facility
  • Ability to accommodate changing care needs
  • Professional handling of dementia care

Concerns

  • Poor food quality

Rating Trends

Tap a year to see what changed

2345.02014(1)1.02018(1)1.02020(1)5.02021(2)5.02022(1)5.02025(1)1.02026(1)

Distribution

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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about how much the nursing staff cares for the residents here; how do you foster that sense of compassion within your team?
  • 2Since the facility is so well-maintained, could you tell us more about your cleaning and upkeep schedules?
  • 3How does the care plan evolve for a resident if their medical or daily living needs begin to change over time?
  • 4What specific strategies or specialized environments do you use to support residents living with dementia?
  • 5Could you walk us through a typical daily menu and let us know if there are opportunities for residents to provide feedback on the meals?
  • 6What is the protocol for handling a medical emergency or a sudden change in health during the overnight hours?

Personalized based on this facility's data


Key Review Excerpts

In observing the nurses' interactions with the patients it was just a beautiful experience. They are so loving with them as they would be with grandparents.

Contract worker/Observer · 2022★★★★★

The care team at Rose Hill has done a great job caring for my father for the past 16 months. Rose Hill has been able to accommodate his changing needs.

Long-term resident's family · 2021★★★★★
Source: 8 Google reviews

State Inspection History

State Inspections

Source: NC Division of Health Service Regulation

2total
4deficiencies
Mar 20, 2025Other
Nutrition And Food ServiceD 291

The facility failed to maintain menus in the kitchen that were identified as the current menu day for food service staff guidance. Observations revealed that residents were being served meals from a facility-created menu that did not match the current approved menu provided by the food service provider. Additionally, an extension diet menu used for preparing physician-ordered therapeutic diets could not be located in the kitchen.

Mar 20, 2025Other
Nutrition and Food Service13F .0908

The facility failed to ensure that menus in the adult care home were identified as to the day for guidance of food service needs. The facility-created menu dated 03/19/25 was not signed and lacked proper identification for daily guidance.

Nutrition and Food Service13F .0904

The facility failed to maintain a current listing of residents with physician-ordered therapeutic diets in the kitchen to guide food service staff. The kitchen lacked a posted list for residents requiring specific dietary modifications, and the dietary manager relied on meal cards instead.

Nutrition and Food Service13F .0904(f)

The facility failed to provide appropriate therapeutic diet menus for staff guidance. The dietary manager was unaware that facility-created menus were not available in the kitchen for staff to use as a guide when preparing meals.

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References & Resources

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