Autumn Care of Marion
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 34 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
Top 10% in NC · Below recommended RN staffing · Best in SABER HEALTHCARE GROUP chain · No penalties on record · Zero deficiencies (last inspection)
What this means for your family
This facility is highly regarded for its clean environment and effective rehabilitation therapy, making it a strong candidate for short-term recovery. However, families of residents who require high levels of advocacy should be cautious, as multiple reports indicate inconsistent staff responsiveness and occasional dismissive behavior toward vulnerable patients.
Google Reviews
Google Reviews
34 reviews on Google“Autumn Care of Marion receives high praise for its clean environment, effective rehabilitation therapy, and supportive admissions process. However, several families have reported serious concerns regarding inconsistent care, specifically citing slow response times to call bells and instances of staff being rude or dismissive toward vulnerable residents.”
Quality Themes
Tap a score for detailsStrengths
- Effective short-term rehabilitation programs
- Clean and well-maintained facility
- Supportive and helpful admissions staff
- High-quality food services
Concerns
- Slow response to call bells (mentioned by 2 reviewers)
- Staff rudeness or dismissive behavior toward residents (mentioned by 3 reviewers)
- Inadequate medication management or advocacy required (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 40 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that resident and family input to improve daily operations?
- 2With the facility's strong focus on rehabilitation, what specific programs or activities are available to help residents maintain their independence and social engagement throughout the day?
- 3Could you walk me through your process for medication management and how you ensure accuracy and timely administration for residents?
- 4When a resident needs assistance, what is the typical procedure for responding to call bells, and how do you ensure that needs are met promptly?
- 5Given the importance of a positive environment, how do you foster a culture of patience and attentiveness among your staff when interacting with residents?
- 6What protocols do you have in place for medical emergencies, and how do you keep families informed if a resident’s health status changes?
Personalized based on this facility's data
Key Review Excerpts
“My mother had numerous surgeries that required high doses of pain medication but even though it was on her med list they nurse only gave her Tylenol and tramadol unless I advocated for her.”
“My dad was recently in the facility for rehab. My family and I could not say one negative word about this facility or the care he received. It was an answer to our prayers.”
“I think this facility is a better fit for patients who are not vulnerable (ex: can walk & speak for themselves). This was the worst experience I have ever had with a skilled nursing facility.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
3
measures
1
measures
Residents who lost too much weight
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Autumn Care of Marion has a mixed record with 6 deficiencies across 3 surveys, including one complaint from a family regarding daily care assistance. The main problem areas involve fire safety systems and building maintenance, with isolated issues in medication labeling and infection control. All deficiencies have been corrected by the facility, suggesting responsive management when problems are identified.
Mar 26, 2026Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Feb 26, 2026Routine5
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Dec 5, 2024Routine1
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Aug 16, 2023Complaint1
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Aug 16, 2023Routine2
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Federal Penalties
Fine
Feb 26, 2026
$15,945
Ownership & Operations
Who Operates This Facility
Autumn Care of Marion
for profit
Chain Affiliation
Saber Healthcare Group
127 facilities nationwide
Chain avg rating: 3.0/5 · Rank 22 of 125 (Best)
Ownership & Management
Owners
Shg Autumn, LLC
Owner · Organization
Weisberg, William
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
34 reviews from families & visitors
Official Website
Visit saberhealth.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Rose Hill Retirement Community
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Marion Assisted Living
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Nebo Family Care Home
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