Rose Haven Retreat
Strong Medicare quality ratings; families often praise friendly and helpful nursing staff. Still worth an in-person visit.
based on 7 Google reviews
Watch Rose Haven Retreat
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
The facility is noted for having a very warm, friendly staff that goes out of their way for residents. Because recent reviews lack detail on clinical outcomes or food quality, you should specifically ask for recent survey results and observe the staff interaction during your visit.
Google Reviews
Google Reviews
7 reviews analyzed“Families can expect a friendly and welcoming atmosphere, with several reviewers specifically praising the kindness and dedication of the nursing staff. However, there is a lack of detailed information regarding specific services, and one recent one-star review provides no context for its low rating.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and helpful nursing staff
- Welcoming and positive atmosphere
- High-quality caregivers
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1We've heard such wonderful things about how friendly and welcoming the nursing staff is here; how do you foster that positive atmosphere among the caregivers?
- 2With the high staffing rating you have, how do you ensure that the nursing team remains accessible to residents during the night shifts?
- 3What specific steps are taken to address and resolve any clinical or health inspection findings to ensure the highest standard of care?
- 4Can you tell us more about the daily activities and social opportunities available to help residents stay engaged with the community?
- 5In the event of a sudden medical change or an emergency after hours, what is the protocol for communicating with the family?
- 6How does the facility manage the specific care needs of all 108 residents to ensure everyone receives personalized attention?
Personalized based on this facility's data
Key Review Excerpts
“I lived here for over a year the nurses are so friendly and will go out of their way to help you I met a lot of friendly people there lost a couple of good friends they were so nice and friendly I would recommend this place to anybody”
“I had the pleasure of touring this facility, and I was blown away by the exceptional caregivers who truly go above and beyond for their patients. The atmosphere is so friendly, and the staff is incredibly well-qualified to provide the utmost care for your loved ones.”
“Awesome staff. 2018 Health deficiency free survey”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
1
measures
1
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Rose Haven Retreat shows recurring issues with food safety and handling across multiple surveys, pest control problems, and safety hazards that required families to file complaints. The facility has persistent deficiencies in resident assessment and care planning, medication management, and infection control. While most violations have been corrected, the pattern of repeated food safety violations and the fact that seven complaints triggered inspections suggest ongoing quality concerns families should carefully consider.
May 7, 2025Routine12
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Have an alternate power supply for its alarm system.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Have policies on smoking.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Feb 25, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 17, 2024Routine11
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Dec 17, 2023Complaint1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Aug 31, 2023Complaint1
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Jul 18, 2023Complaint1
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Federal Penalties
Fine
Feb 25, 2025
$8,281
Ownership & Operations
Who Operates This Facility
Winniestowell Hospital District
for profit
ROSE HAVEN HEALTHCARE LLC
KERA GORE
Chain Affiliation
Caring Healthcare Group
14 facilities nationwide
Chain avg rating: 3.2/5 · Rank 3 of 13
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
7 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives