Rockingham County Nursing Home
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 27 Google reviews
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What this means for your family
The facility is highly regarded for its compassionate staff and excellent communication with families, making it a strong choice for long-term and hospice care. However, prospective families should be aware that the admissions process can be rigorous for those with complex medical histories, and you may want to discuss room placement preferences early on.
Google Reviews
Google Reviews
27 reviews on Google“Rockingham County Nursing Home receives consistent praise for its compassionate, attentive staff who treat residents with dignity and respect. Families frequently highlight the facility's ability to provide high-quality long-term and hospice care, though some have encountered challenges with the admissions process and roommate placement issues.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Strong support for long-term and hospice residents
- Effective communication with family members
- Clean and well-maintained rehab facilities
Concerns
- Difficult or exclusionary admissions process for complex medical histories
- Roommate conflicts and lack of responsiveness to unit transfer requests
Rating Trends
Tap a year to see what changed
Distribution · 31 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the facility's strong focus on long-term and hospice care, what specific programs or support groups are available to help families stay involved and connected with their loved ones?
- 2How does the facility approach the roommate matching process, and what is the typical procedure if a resident feels they are not a good fit with their assigned roommate?
- 3With 226 residents, how do you ensure that individual preferences and social needs are prioritized during daily activities to keep residents engaged and active?
- 4I noticed the facility has a 4-star CMS staffing rating; how do you maintain consistent care coverage during shift changes or peak medical hours?
- 5What is your process for evaluating prospective residents with complex medical histories to ensure that your team is fully equipped to meet their specific health needs upon admission?
- 6How do you handle urgent medical situations or sudden changes in a resident's health status, and at what point is the family typically notified?
Personalized based on this facility's data
Key Review Excerpts
“The staff treated her with real compassion, respect, and dignity every step of the way. Just as important, they supported our family—especially my wife—with clear communication and genuine kindness.”
“I can call any time to speak with someone who is directly caring for my parent, and my questions or concerns are always addressed.”
“The staff is wonderful, caring and compassionate. She has recently been put on Hospice care. I couldn't ask for better for her.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
7
measures
2
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Rockingham County Nursing Home has 8 federal deficiencies across 2 surveys, with no complaint-triggered violations. The facility has recurring issues with fire safety systems, particularly sprinkler systems and smoke barriers, along with problems in infection control, medication labeling, and food safety. All identified deficiencies have been corrected by the provider, suggesting responsive management when issues are found during inspections.
Aug 28, 2025Routine7
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Jul 12, 2023Routine1
Smoke Deficiencies
Install an approved automatic sprinkler system.
Ownership & Operations
Who Operates This Facility
Rockingham County Nursing Home
government
Ownership & Management
Owners
County of Rockingham
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
27 reviews from families & visitors
Official Website
Visit rockinghamcountyseniorliving.com
Medicare data downloads
Original nursing home datasets
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