Rock Creek Rehabilitation and Healthcare Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 20 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (13 vs median 7)
Below average in CO · Meets national RN staffing standard · Below chain average · $42,008 in fines
What this means for your family
The facility is highly regarded for its clean environment and compassionate, attentive nursing staff, making it a strong candidate for long-term care. While most families report excellent experiences, we recommend that you conduct a thorough tour and ask detailed questions about their clinical oversight and emergency protocols to ensure you are comfortable with their level of care.
Google Reviews
Google Reviews
20 reviews on Google“Rock Creek Rehabilitation and Healthcare Center receives consistently high praise from families who highlight the facility's cleanliness and the nurturing, attentive nature of the nursing staff. While the majority of feedback is overwhelmingly positive regarding resident care and comfort, there is a singular, highly critical review involving a tragic outcome that stands in stark contrast to the otherwise glowing testimonials. Families generally report that their loved ones are treated with kindness, kept clean, and provided with consistent medical support.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive, and friendly nursing staff
- Consistently clean and organized facility
- Strong focus on resident comfort and emotional well-being
- Responsive care for daily needs and medical requirements
Rating Trends
Tap a year to see what changed
Distribution · 20 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've noticed how much the staff seems to care about the residents' emotional well-being in your feedback; how do you specifically foster that sense of warmth and comfort in the daily routine?
- 2Since the facility is so well-organized and clean, what specific protocols do you have in place to maintain that standard of cleanliness for the residents?
- 3How does the nursing team manage medical needs and respond to urgent health changes during the night or over the weekend?
- 4What kind of daily activities or social programs are available to help residents stay engaged and connected with one another?
- 5We noticed the team is very active in responding to community feedback; how does the administration use resident and family input to address areas for improvement in care?
- 6Could you tell us more about how the nursing staff coordinates with doctors to ensure all medical requirements and daily care needs are met consistently?
Personalized based on this facility's data
Key Review Excerpts
“The nurses are back and called to help him get what he needs. Make sure that he has his history meals his insulin. He takes a showers. He has a good bed to sleep in.”
“I know most of the nurses and they’re all very kind and loving and nursing homes always get a bad rap for not having enough help or being short I don’t know if that’s the case here cause you’d never know it Because my dad is always treated well.”
“He says that ALL the nurses, maintenance personnel, and workers he’s dealt with here @ Rock Creek have been good to him and willing to help him out and take great care of him.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
11
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaint reports resulting in recent deficiencies, with the most recent complaint in December 2025 involving care quality and medical records management. The facility has recurring issues with accident prevention and safety hazards, fire safety systems, and nursing staff supervision that persist across multiple surveys from 2018 to 2025. While the facility corrects identified problems, the pattern of repeated safety and staffing concerns warrants careful consideration during your visit.
Dec 11, 2025Complaint3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Feb 8, 2024Routine19
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Resident Assessment and Care Planning Deficiencies
Plan the resident's discharge to meet the resident's goals and needs.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Rights Deficiencies
The resident has the right to receive notices in a format and a language he or she understands.
Oct 10, 2019Routine20
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Emergency Preparedness Deficiencies
Establish policies and procedures for medical documentation.
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Emergency Preparedness Deficiencies
Provide a means of sharing information on occupancy/needs.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Egress Deficiencies
Have exits that are accessible at all times.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Smoke Deficiencies
Provide properly protected cooking facilities.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Aug 16, 2018Routine8
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper storage of liquid oxygen.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Federal Penalties
Fine
Dec 10, 2025
$14,015
Fine
Feb 8, 2024
$27,993
State Inspection History
State Inspections
Source: CO Dept. of Public Health & Environment
Dec 11, 2025Complaint
A survey for Incident #1933087 was conducted on 10/14/25 to 12/11/25. Three deficiencies were cited.The actual survey exit date was 10/14/25. Per AHFSA guidance from CMS on 11/17/25, the survey end date has been adjusted to the date the CMS-2567 was issued to the provider on 12/11/25. Based on record review and interviews, the facility failed to ensure one (#1) of three residents reviewed for accident hazards received adequate supervision out of four sample residents.Resident #1, who was dependent on facility staff for wheelchair mobility, sustained a fall from her wheelchair on 6/8/25, which resulted in a cervical spine fracture.During the facility’s investigation of the fall, it was discovered that staff failed to attach the foot pedals to Resident #1' s wheelchair. As a result, Resident #1 was unable to rest her feet on the foot pedals while being transported. On 6/8/25, while Resident #1 was being transported from the dining room to her room, Resident #1 caught her foot/feet on the rug, fell forward out of the wheelchair, and hit her head on the floor as she fell.Due to the facility’s failure to ensure staff used wheelchair safety equipment/foot pedals, Resident #1 sustained a fall on 6/8/25, which resulted in a cervical (C1) spine fracture. Specifically, the facility failed to ensure staff transported re.. Based on record review and interviews, the facility failed to ensure residents received treatment and care in accordance with professional standards for one (#1) of three residents reviewed for acute changes in condition out of four sample residents.Specifically, the facility failed to timely notify the physician and intervene to treat high blood pressure for Resident #1.Findings include:I. Professional reference The article Hypertensive crisis: What are the symptoms? (2024) was retrieved on 11/24/25 from https://www.mayoclinic.org/diseases-conditions/high-blood- pressure/expert-answers/hypertensive-crisis/faq-20058491?cjdata=MXxOfDB8WXww& cjevent=765460d1cfad11f082c907180a1cb829&cm_mmc=CJ-_-100357191-_-5250933-_- Evergreen+Link+for+Mayo+Clinic+Diet&utm_source=cj&utm_content=100357191&utm_capaign=3- months read in pertinent part;“A hypertensive crisis is a sudden, severe increase in blood pressure. The blood pressu.. Based on record review, and interviews, the facility failed to ensure residents received treatment and care in accordance with professional standards for one (#1) of three residents reviewed for maintaining resident health records out of four sample residents.Specifically, the facility failed to ensure physicians' progress notes for Resident #1 were available in the electronic medical record (EMR).Findings include:I. Resident #1A. Resident statusResident #1, age greater than 65, was admitted on 9/4/21 and discharged to the hospital on 6/8/25. According to the June 2025 computerized physician orders (CPO), diagnoses included high blood pressure, diabetes mellitus and Alzheimer’s disease.The 5/8/25 minimum data set (MDS) assessment revealed Resident #1 was unable to complete the brief interview for mental status (BIMS) assessment. Resident #1 was assessed by staff to be severely impaired in cognition and daily decision-making. The assessment revealed Resident #1 was dependent on staff for all activities of daily livi..
Jun 2, 2024Follow-upCleanReport
No deficiencies found during this inspection.
Apr 8, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Apr 8, 2024Follow-upCleanReport
No deficiencies found during this inspection.
Mar 7, 2024Routine
Based on a record review it was determined that the facility failed to maintain the fire alarm system components and devices in accordance with the Life Safety Code Section 9.6 and NFPA 72.1. No semi annual fire alarm report available for reviewNFPA 101, Section 9.6.1.5* To ensure operational integrity, the fire alarm system shall have an approved maintenance and testing program complying with the applicable requirements of NFPA 70, National Electrical Code, .. Based on documentation review, it was determined that the facility did not maintain proper electrical practices in accordance with NFPA 99 Health Care Facilities Code (2012). This was evidenced by:1.No written record of the continuity of the grounding circuit, polarity of hot and neutral connections, and retention force of the grounding blade in patient care rooms was conducted annually. NFPA Standard: NFPA 99 Health Care Facilities Code (2012)6.3.3.2 Re.. Based on observation and staff interview during record review, it was determined that the facility failed to maintain emergency lighting in accordance with Life Safety Code Sections 7.8.1.1.and 7.9.2.3. 1. Missing multiple monthly inspection reports (Jul, Aug, Sep)NFPA 101, 7.9.2.3. The emergency lighting system shall be arranged to provide the required illumination automatically in the event of any interruption of normal lighting.This deficiency has the potent.. Based on observation it was determined that the facility failed to maintain the kitchen hood suppression system as required by NFPA 96. 1. No previous Semi-Annual Cleaning or Inspection reports available for review NFPA 96 11.2.1* Maintenance of the fire-extinguishing systems and listed exhaust hoods containing a constant or fire-activated water system that is listed to extinguish a fire in the grease removal devices, hood exhaust plenums, and exhaust ducts sha.. Based on observation it was determined the facility failed to maintain corridor doors in accordance with NFPA 101.1.Storage door does not latch into frameNFPA 80 5.2.1* Fire door assemblies shall be inspected and tested not less than annually, and a written record of the inspection shall be signed and kept for inspection by the AHJ.NFPA 101, 19.3.6.3.1* Doors protecting corridor openings in other than required enclosures of vertical openings, exi.. Based on observations and records review, it was determined that the facility failed to maintain the automatic sprinkler system in accordance with National Fire Protection Association NFPA 25 and NFPA 101.1.No 5 year internal report available for inspectionNFPA 101: 4.6.12.1 Whenever or wherever any device, equipment, system, condition, arrangement, level of protection, fire-resistive construction, or any other feature is required for compliance with th.. Based on record review, it was determined that the facility failed to conduct fire drills in accordance with the Life Safety Code, Section 19.7.1.61.Fire Drills | No drills recorded for 1st shift, 4th quarter | 2nd and 3rd shift, 3rd quarter | 1st shift, 2nd quarter NFPA 101, 19.7.1.6 Drills shall be conducted quarterly on each shift to familiarize facility personnel (nurses, interns, maintenance engineers, and administrative staff) with the signals and emergency action r.. This survey was conducted in accordance with the Federal Register at Section 42 CFR 483.70(a).The initial comments (ID Prefix Tag #K000) are informational only, and are a representation of the facility' s general characteristics.The facility is a one story Type V (000) structure with a complete National Fire Protection Association (NFPA) 13 automatic fire suppression system. The building is slab-on-grade construction without a basement. The survey was condu..
Feb 8, 2024Complaint
A recertification survey with complaint #CO33766 was completed from 2/5/24 to 2/8/24. Ten deficiencies were cited. An Emergency Preparedness survey was conducted from 2/5/24 to 2/8/24. No deficiencies were cited. Based on interview and record review, the facility failed to develop and implement an effective discharge planning process for one (#13) out of 17 sample residents. Specifically, the facility failed to ensure the discharge planning process focused on Resident #13' s discharge goals. Findings include: I. Resident #13A. Resident statusRe.. Based on observations and interviews the facility failed to post a list of names, addresses and telephone numbers of all pertinent state regulatory and informational agencies and advocacy groups. Specifically, the facility failed to post a list of names, addresses, and telephone numbers of all pertinent state agencies, such as the State Survey Agency and.. Based on observations and staff interviews, the facility failed to maintain a sanitary, orderly and comfortable environment for six of 22 resident rooms in two hallways.Specifically, the facility failed to ensure blinds were intact in six resident rooms.Findings include:I. Environmental tour and interviewThe environmental tour was completed with t.. Based on observations, interviews and record review, the facility failed to ensure drugs and biologicals were labeled and stored in accordance with accepted professional standards, in one of one medication rooms.Specifically, the facility failed to date a multi use vial of tuberculin when opened.Findings include:I. Professional referenceAccording .. Based on observations, interviews and record review, the facility failed to ensure the environment was free of accidents and hazards for two (#16 and #4) of four residents reviewed for falls out of 17 sample residents. Resident #16, who was at high risk for falls, sustained 17 falls from 9/4/23 to 1/31/24. The facility failed to ensure fall interv.. Based on observations, record review and interviews, the facility failed to ensure residents received appropriate services and assistance to maintain or improve mobility with the maximum practicable independence unless a reduction in mobility was demonstrated as unavoidable for one (#23) of two residents reviewed for mobility out of 17.. Based on record review and interviews, the facility failed to complete a performance review of every nurse aide at least once every 12 months and provide regular in-service education based on the outcome of these reviews for three of four staff reviewed. Specifically, the facility had not completed annual performance reviews and/or provide.. Based on record review and interviews, the facility failed to have a registered nurse (RN) scheduled eight hours consecutively a day for seven days a week.Specifically, the facility failed to have a RN on duty for eight consecutive hours on a consistent basis from 11/1/23 to 2/5/24.Findings include:I. Record reviewReview of the nursi.. Based on record review and interviews, the facility failed to provide response, action and rationale to residents involved in group grievances. Specifically, the facility failed to effectively address, resolve and demonstrate the facility' s response to grievances concerning staff, laundry and housekeeping. Findings include:I. Facility policy and pr.. Based on record review and staff interview, the facility failed to develop and implement policies and procedures related to pneumococcal immunizations for four (#13, #3, #16 and #20) of five residents reviewed for vaccinations of 17 sample residents. Specifically, the facility failed to ensure Residents #13, #3, #16 and #20 were offered and..
Feb 8, 2024Complaint
A survey prompted by complaint #CO35066 was completed 2/5/28 to 2/8/24. One deficiency was cited. Based on observations, interviews and record review, the facility failed to ensure the environment was free of accidents and hazards for two (#16 and #4) of four residents reviewed for falls out of 17 sample residents. Resident #16, who was at high risk for falls, sustained 17 falls from 9/4/23 to 1/31/24. The facility failed to ensure fall interventions were implemented after each fall and implement effective interventions when they were added. The resident, who required maximum assistance with toileting according to her care plan, often fell trying to go to the bathroom. Due to the facility' s failures to implement effective interventions, Resident #16 had a major injury on 1/9/24 when she fell trying to go to the bathroom which required hospital treatment for a head laceration where she had two staples. Observations during the survey from 2/5/24 to 2/8/24 revealed the facility had not consistently implemented fall interventions.In addition, the facility failed to ensure fall interventions were utilized consistently for Resident #4.Findings include:I. Resident #16A. Resident statusResident #16, age 89, was admitted on 7/15/22. According to the February 2024 computerized physician orders (CPO), diagnoses included chronic obstructive pulmonary disease (COPD) and diabetes. The 10/2/23 facility assessment revealed the resident had a severe cognitive impairment and was unable to complete a brief interview for mental status (BIMS). The resident had behaviors of delusions and wandering. She used a wheelchair for mobility and required maximum staff assistance with transfers and ambulation. It indicated the resident had two or more falls since the prior assessment. B. ObservationsOn 2/5/24 at 10:46 a.m. Resident #16 was observed in her bed. The bed was not in the lowest position and the resident did not have a fall mat next to her bed. No positioning device was observed in the resident' s wheelchair (indicated as an intervention, see below). On 2/6/24 at 1:15 p.m. Resident #16 was observed propelling herself down the hallway tow..
Apr 3, 2023ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Rock Creek Rehabilitation and Healthcare Center
for profit
Chain Affiliation
Centennial Healthcare
8 facilities nationwide
Chain avg rating: 2.8/5 · Rank 7 of 8
Ownership & Management
Owners
Centennial II Colorado Holdco LLC
Owner · Organization
Centennial Yf Trust I
Owner · Organization
Centennial II Tbd Holdco LLC
Owner (parent company) · Organization
Centennial Mn Tr I
Owner (parent company) · Organization
Snarl Family Trust
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
20 reviews from families & visitors
Official Website
Visit rockcreekrhc.com
Medicare data downloads
Original nursing home datasets
CO CDPHE — View Official Record
Public-record source of inspection history and licensure data shown on this page
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Safer Alternatives Nearby
Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.