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Strong Medicare quality ratings; public reviewers often praise highly effective physical and occupational therapy teams. Still worth an in-person visit.
based on 462 Google reviews
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Riviera Health Resort has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: highly effective physical and occupational therapy teams and clean, well-maintained, and hotel-like facility. Review the component ratings and current source records before deciding.
Riviera Health Resort is a highly-rated facility frequently praised for its effective rehabilitation programs, clean environment, and compassionate nursing staff. While many families report excellent recovery outcomes and attentive care, a subset of reviewers has raised serious concerns regarding communication, occasional neglect, and inconsistent staffing levels during off-hours.
Quality Themes
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Concerns
Rating Trends
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Distribution · 170 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“The facility is spotless and beautifully designed, more like a hotel than a rehab center.”
“Any issues that we encountered during her stay were swiftly addressed by administration. Really no complaints.”
“The staff truly make the difference. They are kind, attentive, and genuinely try to connect with the elderly residents, treating them with compassion and respect.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
17
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Riviera Health Resort has a concerning pattern including an uncorrected safety deficiency from a family complaint in 2026 regarding accident prevention and supervision. The facility has struggled with medication management, safety systems, and infection control across multiple surveys, though most older issues from 2022 and 2024 were reportedly corrected. The recent complaint-triggered deficiency remains without a correction plan, suggesting ongoing safety concerns that families should carefully consider.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Riviera Health Resort
for profit
Owners
Coral Gables New Riviera Management LLC
Owner · Organization
Gawne, Matthew
Owner
Stacey Sr, Richard
Owner
Suburban Nursing & Mobile Homes INC
Owner (parent company) · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
462 reviews from families & visitors
Official Website
Visit rivierahealthresort.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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