Riverside Lifelong Health & Rehabilitation Salud
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 30 Google reviews
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What this means for your family
This facility is highly regarded for its cleanliness and dedicated support for dementia and rehab patients. However, families should be aware of potential communication gaps after business hours and should proactively ask about current staffing ratios to ensure their loved one's needs will be met consistently.
Google Reviews
Google Reviews
30 reviews on Google“Riverside Lifelong Health & Rehabilitation in Saluda receives mixed feedback, with some families praising the dedicated staff and clean environment, while others express concerns regarding staffing levels and professionalism. While several reviewers highlight the facility as a supportive environment for long-term and rehab care, consistency in communication and staffing remains a point of contention for some visitors.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained facility
- Dedicated and caring nursing staff
- Supportive environment for dementia care
- Helpful for post-surgery recovery
Concerns
- Insufficient staffing levels (mentioned by 2 reviewers)
- Communication difficulties after business hours (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 34 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1It's wonderful to see how clean and well-maintained the facility looks; what are your specific protocols for keeping the common areas so tidy?
- 2We've heard great things about your nursing staff's dedication; how do you ensure that level of care remains consistent during shift changes?
- 3Since we are looking for support with dementia care, could you tell us more about the specific activities and engagement programs you offer for memory care residents?
- 4How does the nursing team handle communication with family members during the evening and overnight hours if we have a question?
- 5In the event of a medical emergency or a sudden change in health status, what is the immediate protocol for notifying the family?
- 6With the recent state inspections, what specific steps has the facility taken to address previous deficiencies and improve health inspection outcomes?
Personalized based on this facility's data
Key Review Excerpts
“As regards Riverside Convalescent Center in Saluda, it is a God-send to us for the care of my mother. She suffers from dementia and needs full-time care. I can honestly say that the loving and caring staff give 110% of themselves caring for my mom and all others living there.”
“Very helpful for my parents while my mother was recovering from a broken hip. Nice staff”
“Staff are always welcoming to visitors and new residents. Fairly reliable to get a hold of someone BEFORE 4:30 pm.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
3
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 23 deficiencies across two surveys with no complaint-triggered violations, suggesting routine inspection findings rather than serious resident safety concerns. The most recurring issues involve medication management, resident rights protections, and care planning. While deficiencies persist across both survey periods in medication safety and wound care, all violations have been corrected by the facility, indicating responsiveness to identified problems.
Dec 20, 2022Routine14
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies
Perform COVID19 testing on residents and staff.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Mar 19, 2021Routine9
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Federal Penalties
Fine
Mar 6, 2026
$32,715
Ownership & Operations
Who Operates This Facility
Riverside Lifelong Health & Rehabilitation Salud
nonprofit
Chain Affiliation
Riverside Health System
6 facilities nationwide
Chain avg rating: 3.5/5 · Rank 1 of 6 (Best)
Ownership & Management
Owners
Riverside Healthcare Association, INC.
Owner · Organization
Rector & Visitors of the University of Virginia
Owner (parent company) · Organization
Riverside Integrated Services INC
Owner (parent company) · Organization
Dacey, Michael
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
30 reviews from families & visitors
Official Website
Visit riversideonline.com
Medicare data downloads
Original nursing home datasets
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