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Assisted Living

River Ridge Retirement Village Specialized Care

Families consistently rate this highly — reviewers highlight beautiful, well-maintained campus. Schedule a visit to confirm the fit.

706 Kentucky Avenue, South Haven, MI 4909020 bedsLicensed & Active
Source: MI LARA — view official record
Google rating
4.7/5

based on 32 Google reviews

5
4
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1
River Ridge Retirement Village Specialized Care Assisted Living in South Haven, MI — Street View
Street View

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What this means for your family

River Ridge is highly regarded for its memory care and beautiful campus, with many families praising the staff's dedication. However, if you are considering independent living, be sure to sample the food and ask about recent turnover in the kitchen, as recent reviews have highlighted concerns regarding dining quality.

Google Reviews

Google Reviews

32 reviews analyzed
River Ridge Retirement Village receives high praise for its beautiful campus, professional leadership, and caring staff who are frequently described as attentive and supportive. However, some families have expressed significant concerns regarding declining standards in independent living, specifically citing poor food quality and inconsistent service levels.

Quality Themes

Tap a score for details
Food5.0Staff9.0Clean10.0Activities9.0MedsN/AMemory9.0Comms8.0Value4.0

Strengths

  • Beautiful, well-maintained campus
  • Warm and attentive nursing staff
  • Strong leadership and management
  • Engaging life enrichment and activity programs

Concerns

  • Poor food quality and inconsistent dining service (mentioned by 2 reviewers)
  • Perceived decline in overall care quality over time (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.0'16(1)5.04.0'21(1)5.02.6'23(5)5.05.0'25(4)4.4'26(15)

Distribution

5
48
4
0
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0
2
0
1
4
19 reviews posted between Jun 26, 2024Jun 26, 2024 · 19 were 5-star

How They Respond to Reviews

41%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed your campus is beautifully maintained; could you tell me more about how the life enrichment team tailors activities to keep residents engaged throughout the week?
  • 2We appreciate how proactive your leadership team is in responding to family feedback; how do you currently gather and implement suggestions from families regarding the day-to-day experience?
  • 3Dining is such an important part of daily life for our loved one—could you walk us through how you are currently addressing resident feedback to improve the quality and consistency of the meal service?
  • 4Given your reputation for having a very warm and attentive nursing staff, what specific training or support do you provide to ensure that level of care remains consistent for every resident?
  • 5How does your leadership team monitor the quality of care on a long-term basis to ensure that the high standards of River Ridge are maintained as the facility evolves?
  • 6Since this is a specialized care environment, what is your protocol for handling medical emergencies or changes in health status after standard business hours?

Personalized based on this facility's data


Key Review Excerpts

We made the tough decision to place mom in a memory care facility. After reviewing several facilities we settled on River Ridge. We could not be more happier. They are very caring people and keep constant contact with us about her condition.

Memory care family member · 2022★★★★★

Ron their Life Enrichment leader is so caring and authentic with the residents. You can see his years of experience shine as he interacts with the residents and creates really fun things for the residents to do.

Visitor · 2024★★★★★

Staff are well trained in working with residents in the memory care facility. They are so patient and understanding of the disease and treat the residents with respect.

Memory care family member · 2023★★★★★
Source: 32 Google reviews

State Inspection History

State Inspections

Source: MI Dept. of Licensing & Regulatory Affairs

2total

Key Findings

No deficiencies found. Both the renewal inspection and the original licensing study report indicate that the facility is in substantial compliance with all applicable state rules and requirements.

Mar 10, 2025Routine
CleanReport

No deficiencies found during this inspection.

Jul 29, 2024Routine
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Kentucky Avenue Opco LLC

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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